Son of a Tailor Reviews 2,705

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent fabrics and craftsmanship. Many highlight the unparalleled fit of the garments, often describing them as perfectly tailored. The customer service also receives frequent commendation for being responsive, helpful, and efficient in resolving issues. People appreciate the company's commitment to ensuring customer satisfaction, especially with remakes and adjustments. However, some customers experienced initial issues with the fit of their orders, finding garments to be too long, tight, or not matching their expectations. A few people also reported problems with order accuracy, such as receiving items with incorrect customizations or experiencing significant delays in delivery.

What people talk about most

Product

Consumers find product quality and fit to be very positive. Many reviewers praise the high-quality fabrics,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high-quality... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the outstanding,... See more

Order

People report ambiguous experiences with order. While some customers praise fast delivery, receiving items... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the outstanding customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service!!! What a great experience in our European service desert... Our first order wasn't the perfect fit, so we were asked to take pictures from 3 ankles and a lovely lady got bac... See more

Company replied

Rated 5 out of 5 stars

Son of a Tailor uses high quality fabrics that feel soft and rich on your skin. The fit is unparalleled to anything you will find off the rack, and their commitment to delivering a quality product and... See more

Company replied

Rated 5 out of 5 stars

I received my first knit sweater after being an exclusive user of the HiNeck T-shirt over the past 5 years. My sweater did not fit very well, which was surprising with how well my T-shirts fit initial... See more

Company replied

Rated 5 out of 5 stars

I recently bought a few shirts via their store in Copenhagen. Couple of weeks later I got it by post. Two of them did fit perfectly but the third one didn´t. Reaching out to their customer support... See more

Company replied


Company details

  1. Men's clothes shop

Written by the company

We reengineer the clothing industry for the planet and people. With our made-to-order model, we reduce overproduction for the planet, and of course, offer perfect fit for you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

First class customer service

Son of a Tailor have an excellent range of made to measure clothing, submitting measurements for an item of clothing that actually fit is really easy but if you do get it wrong Son of a Tailor offer a remake guarantee, you will get a item of clothing that fits.

14 May 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey George!

Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that you found our made-to-measure clothing range to be excellent. We're also glad to know that our remake guarantee works well!

Best, Frederik & the SON Team.

Rated 5 out of 5 stars

My first T was a little too snug

My first T was a little too snug, took photos in 3 positions, submitted it. The second shirt guarantee kicked-in and fitting adjustments were made, small ones. My second T-Shirt is PERFECT! Thank you so much!

12 May 2025
Unprompted review
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Reply from Son of a Tailor

Hey Dan,

We're so glad to hear that you're happy with your second T-shirt! It sounds like our fitting adjustments made a big difference. We're always striving to ensure our customers have the best possible experience.

Best, Frederik & the SON Team.

Rated 5 out of 5 stars

Service & quality

I've been purchasing from Son of a Tailor for many years. Their service and quality is what sets them apart. Doesn't matter the issue, if the product they supply does not meet your expectations they will always organise a replacement.

14 May 2025
Unprompted review
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Reply from Son of a Tailor

Hey Adrian
Thank you for your kind words and for being a loyal customer! We truly appreciate your continued support and are glad to hear that you've always been satisfied with our service and product quality.

Sam and the SON Team

Rated 5 out of 5 stars

Best fitted shirts

Shirts did fit but were a bit on the bigger side. After contact with helpdesk we decided to remake two of them. After having received these perfect fitted shirts I am impressed by service provided.
Not only quality of gear is great, customer service is even better

1 May 2025
Unprompted review
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Reply from Son of a Tailor

Hello
We appreciate your feedback and are thrilled to hear that you are happy with the quality of our shirts and the service you received! We strive to provide our customers with the best possible experience, and it's rewarding to know we met your expectations. We're glad you found our customer service team helpful and that the remade shirts fit perfectly.
Sam and the SON Team

Rated 5 out of 5 stars

Great Service

Had a slight adjustment required but the process was very easy and the new shirts fit perfectly. Love the feel and custom fit.

6 May 2025
Unprompted review
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Reply from Son of a Tailor

Hey Paul!
Thanks a lot for taking the time to write this review. Happy to hear the whole process has been easy, and the shirts fit you perfectly!

Please don't hesitate to reach out if you need anything from us :-)
Best
Simon & the team

Rated 5 out of 5 stars

Best TShirt Fit EVER

My husband has a hard time finding white t shirts that fit correctly these days. Everything gets wider in the gut but not the shoulders where he needs the width. I took his measurements and sent them in and the shirts were a PERFECT FIT! He loves them!
Great experience. Great customer service. Turnaround time was good too. Thank you!

7 April 2025
Unprompted review
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Reply from Son of a Tailor

Hey Valerie!

We are so happy to hear that you had a great experience with us! We understand how difficult it can be to find shirts that fit properly, especially as body shapes change. We are thrilled that our shirts fit your husband perfectly and that he loves them. We appreciate your kind words about our customer service and turnaround time. Thank you for choosing us and for sharing your positive experience.

Best, Frederik & the SON team.

Rated 5 out of 5 stars

I’m extremely happy with the service…

I’m extremely happy with the service provided by Son of a Tailor. Initially, the fit of the t-shirts wasn’t quite right, they were a bit tight under the arms. I reached out, and they responded incredibly quickly. They sent me two new shirts with adjusted measurements, and the fit is now absolutely perfect. I highly recommend them not only for the quality of the t-shirts, which is excellent, but also for their outstanding customer service

6 April 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hello
Thank you so much for your kind words and thoughtful review! We're thrilled to hear you're happy with the final fit. We’re committed to ensuring every piece fits perfectly and that our customers feel genuinely supported throughout the process. We truly appreciate your recommendation and look forward to serving you again!
Sam and the SON Team

Rated 5 out of 5 stars

I had ordered a bespoke T shirt and…

I had ordered a bespoke T shirt and done my own measuring which was wrong! my shirt did not fit, Son Off A Tailor helped me re measure and for free made a new shirt to perfection, the quality is 100% and I know its not made by a child in China. Well do to the team
Martin

6 May 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hi Martin,
Thank you so much for your kind words! We're thrilled to hear you're happy with your T-shirt and that the final fit was just right. We believe everyone deserves clothing that fits perfectly and is made ethically — we're glad that commitment came through for you. We truly appreciate your support and look forward to making something for you again soon!

Sam and the SON Team

Rated 5 out of 5 stars

These guys are amazing

These guys are amazing. Superb service. They make it so easy and if something doesn't quite fit they are brilliant at re-fitting, taking away all the hassle of returning garments which is why I keep using them

2 May 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey Matt
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our service. Making the process easy and hassle-free is exactly what we aim for, and it’s great to know our refitting process has made a difference for you. We truly appreciate your continued support and look forward to helping you again soon!

Sam and the SON Team

Rated 5 out of 5 stars

5 star

I had a custom high-neck t-shirt made, but the first version didn’t meet my expectations. However, they promptly remade it, and the customer service was truly outstanding. I'm very satisfied with both the final product and the overall experience. Highly recommend

29 April 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey Muhaimin!

We appreciate you taking the time to share your experience. We're glad to hear that our team was able to address your initial concerns and that you're ultimately satisfied with the final T-shirt :-). We look forward to welcoming you back soon!

Best, Frederik & the SON Team.

Rated 5 out of 5 stars

Would Recommend

I ordered 2 fitted t shirts from this company based on their recommendations for my body type. When the shirts arrived, they were on the smaller side in some areas, namely my arms and mid section. I emailed the tailor, who asked for photos of me in the shirts. They made some alterations and sent back 2 new shirts that fit me absolutely perfectly.

15 April 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey Luke!

We're thrilled to hear that you're happy with the fit of your shirts after the alterations.

Please just reach out if you need assistance in the future :-).

Best, Frederik & the SON Team.

Rated 5 out of 5 stars

Purchased two made to measure hi neck…

Purchased two made to measure hi neck t shirts last year and repeated the order this April. Perfect fit, excellent quality and very stylish. Great customer service by Son of a Tailor.

23 April 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey Mr (and Mrs) C! Thank you for your kind words!

We're thrilled to hear you're happy with your recent purchase. We appreciate your support and look forward to serving you again in the future :-)

Best, Frederik & the SON Team.

Rated 5 out of 5 stars

Fits perfectly.

Fits perfectly.

The people are friendly, communicative, quick, and talented. The shirts are incredibly high quality and fit like they were tailored to you, because they are. The whole process is easy, and well worth it.

28 April 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey Hunter!

We are so happy to hear you had such a positive experience! We strive to provide our customers with the best possible service and products, and we're thrilled that you found our shirts to be of such high quality and fit perfectly. Thank you for taking the time to share your feedback.

Best, Frederik & the SON Team.

Rated 5 out of 5 stars

Once again Son of A Tailor have…

Once again Son of A Tailor have delivered quality products.

I’ve purchased over last 4 years and will continue to do so!!!!!

25 April 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey Kevin
Thank you for your continued support over the years! We're so grateful to have amazing customers like you. It’s fantastic to hear you’re still loving the quality — we look forward to making many more pieces for you in the future!
Sam and the SON Team

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and communication. More than willing to make adjustments and ensure I was happy with my fit. Happy to support a DK small business!

21 April 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey Lucas
Thank you so much for your kind words and support! We’re thrilled to hear that you had a positive experience with us. Customer satisfaction is our top priority, and we’re always happy to make sure everything fits just right. Your support of small businesses like ours in DK truly means the world. We look forward to serving you again in the future!
Sam and the SON Team

Rated 5 out of 5 stars

Unique bespoke experience

I’ve never had such an awesomely personalised experience online before. It’s literally like having your very own tailor. The customer service was terrific with the turnaround times nice and fast. They really took the time to craft the clothing to mould to my build.

25 April 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Thanks a lot for this beautiful review. It's wonderful to know that you felt like you had your own personal tailor - that's definitely why we are here :-)

Thank you for taking the time to share your feedback, and we wish you a great weekend ahead.
Best wishes
Simon & the Son team

Rated 4 out of 5 stars

Fancied this look and sent all the…

Fancied this look and sent all the measurements in. Unfortunately I'm bigger than they thought and it was a bit snug. No problem they sent another which fitted perfectly. Very good service and a great tee

10 April 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

We appreciate you taking the time to share your experience. We're glad to hear that you loved the look of the T-shirt and that we were able to get you a size that fits perfectly.

Enjoy your order, Robert!
Best wishes
Simon & the Son team

Rated 5 out of 5 stars

Positive experience

Great quality clothing and equally good customer service from Frederik and Simon. It didn’t quite work out for me, probably a me problem as opposed to a them problem, but they bent over backwards trying and fully refunded me in the end. Well worth a try.

24 April 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Thank you so much for this beautiful review, Craig! It has been so nice to be in touch with you.

I wish you all the best, and please don't hesitate to reach out if you have any questions at all.
The best wishes
Simon, Frederik & the rest of the Son team

Rated 5 out of 5 stars

The real deal

The gang over at Son of a Tailor are the real deal. Very responsive, friendly and they make a great shirt! I had a couple merino tees made for me and I’m very pleased with them. They really do care that you love your clothes. I only leave reviews when something strikes me as exceptional, and that is what you have here.

11 April 2025
Unprompted review
Son of a Tailor logo

Reply from Son of a Tailor

Hey Jon,
Thank you so much for the kind words! We're thrilled to hear you're loving your Wool T-shirts and that you had a great experience with us. It really means a lot that you took the time to leave a review. We're all about making sure you feel great in your clothes, so hearing this kind of feedback is incredibly rewarding. Thanks again for your support!
Sam and the SON Team

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