Delivery service was fine, around two weeks to the UK. Quality of the four items purchased was lower than expected though. Materials used, cut of fabric. The experience has convinced me, again, never... See more
Company replied
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Delivery service was fine, around two weeks to the UK. Quality of the four items purchased was lower than expected though. Materials used, cut of fabric. The experience has convinced me, again, never... See more
Company replied
Product exactly like on the pictures. I've ordered t-shirts and sweater. Vibrant colors, nice and soft fabric. Really good quality. After washing, according to the label in cold water, clothes didn't... See more
I ordered two tops (men's) from Soulmia after seeing online advertisements for the company's collection. I was pleasantly surprised that delivery of the order did not take weeks. The product itself... See more
My daughter ordered 3 bracelets over 3 weeks ago, we emailed to ask where the delivery was, no response to their support email, I have asked for a refund for non delivery again from the support email,... See more
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It was a great experience. The two shirts we lovely and good quality. I would buy again
Great experience. Easy to use. Shirts were made well . Delivery was on time
I bought a shirt through them via an ad I kept seeing on facebook and instagram. It was a great design shirt that caught my attention and it really called to me. I bought it and received it and I am very happy with my purchase! It feels nice, it's light and breathe-able and arrived in a reasonable time. I love it!
I really really love the dress that I got from Soulmia 😍 I bought the Floral Print Sexy Midi Bodycon Dress 😍 It is so so beautiful, the slit on the dress makes it even more beautiful. It is sexy but not too sexy and it fits me perfectly ! The dress looks exactly as shown in the picture. Perfect dress for a date 🥰❤️
Month ago I bought T-shirt with cat, size S. Perfect fit, quality print, nice and soft fabric.
Received it quickly, packed very safely.
I saw advertising on Facebook and fall in love in that design.
Washed it, and T-shirt like new. Highly recommend, everyone asked me, where I bought it. Because it is so cool.
Soulmea the first time I have heard of Soulmea I ordered four t shirts what a surprise they fitted next the delivery spot on time I am so pleased I have ordered another five anyone who thought not another poor company think again Brilliant cannot find a fault thank you Soulmea Rex Bichard
I give this commapny zero stars, it is just that In order to write a review, you have to give at least one star but this company do not even deserve that.
My advice is to avoid this con merchant at all cost and be careful about depending upon the image as a reference for your purchase. They changed the image after my purchase and the product took on a different look that was not to my liking.
I asked for a refund and they said that they could only give a refund if I paid for the products to be returned to their supplier in china!!!!!. The postal costs would have negated at least half of what I paid.

Reply from soulmiacollection.com
These t-shirts are amazing!!! A lot of choices, really funny, nice colors, good quality, be aware of the different kind of fabrics, sizes are good, good client service and delivery in time!!!
I have already placed three orders, one of which is on the way, because the items match the photos and the quality is excellent. I have purchased for both myself and my husband and we are both enthusiastic about the quality, the speed of delivery and the customer service is knowledgeable and kind
I made a purchase from soulmia, it was easy and efficient, Unfortunately I did not receive my purchase due to the courier but the customer and support from soulmia was outstanding and for this reason I will use them again. 5 stars
Very happy with the customer service people. They went out of their way to make me a satisfied customer.
I found this shop from a facebook ad, it gave me the impression of a very well constructed site, nothing looked phishy. I was amazed from the quality of the guides about the clothes measurements, totally on spot. So, I bought 2 trousers and one t-shirt. The quality is very good, and having in mind the price I can safely say that they worth it!
The shirts in linen and cotton are very good. Nice colours, light and fresh fabric, correct size, and customer service very helpful and kind (had a problem in checking the tracking number of the parcel, solved immediately with the help of the service).
My shopping experience with Soulmia was very satisfying. They handled a fitting issue with my order without any resistance or hassles... a very fair resolution to say the least.
It took a few days longer than I expected, but when I finally got my pkg, I was really quite pleased with my t-shirts. Except for the fact that I ordered "large", got "large", but my banana peel t-shirt definitely fits smaller than the Pew Pew t-shirt. Still fits though. I've worn both and got good comments on the banana peel shirt. I'd like to order more too.
Excellent delivery time, I was a little disappointed with one of my garments but because it wasn't expensive I just sent it to the charity shop, however when I was asked by Soulmia about my experience, I explained and they very kindly refunded me the whole amount of the top!!
I loved the experience with soul mia. The store have nice clothes and they do a nice shipping. The contact with them is very nice. I hope to have more clothes from Soul Mia.
I love to use my new pieces from them.
I placed an order and paid £39.38, three days after Soulmia cancelled my order due to stock delays and gave me a refund of £21.96, total con now i have had to cancel my payment card and raise a fraud complaint.
I will NEVER purchase anything via a TikTok ad link again.
Dear valued customer,
Thanks for your order 1919-GCM2106230825488534 and your support.
Considering the uncertainty of replenishment time and the cost of your valuable time, and because we have very high requirements for product quality. We regret to inform you of our final decision to cancel your product(s) WZWM12167003. The refund will take within 5-15 days to reach your original payment account, please verify your account at that time.
For detailed order information, please contact our customer service.
Please feel free to contact us if you have any further questions, we are always here to help.
And almost ALL of thier 5* reviews are from " invited " reviewers 🤔🙄

Reply from soulmiacollection.com
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