soulmiacollection.com Reviews 

176
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

Delivery service was fine, around two weeks to the UK. Quality of the four items purchased was lower than expected though. Materials used, cut of fabric. The experience has convinced me, again, never... See more

Company replied

Rated 5 out of 5 stars

Product exactly like on the pictures. I've ordered t-shirts and sweater. Vibrant colors, nice and soft fabric. Really good quality. After washing, according to the label in cold water, clothes didn't... See more

Rated 5 out of 5 stars

I ordered two tops (men's) from Soulmia after seeing online advertisements for the company's collection. I was pleasantly surprised that delivery of the order did not take weeks. The product itself... See more

Rated 1 out of 5 stars

My daughter ordered 3 bracelets over 3 weeks ago, we emailed to ask where the delivery was, no response to their support email, I have asked for a refund for non delivery again from the support email,... See more


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3.9

Great

TrustScore 4 out of 5

176 reviews

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3.9

All reviews

(176)

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Rated 4 out of 5 stars

Love the website

Love the website! Products came fast less than two weeks, and it was pretty cheep. Sizing was good and quality were representative to the price. I live in Norway and did not have to pay tax or toll, but I’m not sure if I just got some luck. I brought 4 dresses and I will bye again, and recommend to friends.

7 July 2021
Unprompted review
Rated 5 out of 5 stars

Quick and easy

I have recieved this item very quickly.The number I usually wear is L,I ordered also L and it fits good.Material is tinier than I thought it would be,but for the summer it is better.So I realy recommend it.

7 July 2021
Unprompted review
Rated 5 out of 5 stars

Great service

It was really easy to order from the website and I was really surprised at how fast it was delivered. They were of great quality too. I ordered lots of t-shirts and sweatshirts and the sweatshirts are soft and comfy. I am in love with my purchases and get many comments on my funny tee's. I will be ordering again!

7 July 2021
Unprompted review
Rated 5 out of 5 stars

Inspired Designs

Soulmia has an enormous amount of men's and women's apparel to choose from on their website. It is beautifully presented and it's very easy to find your desired product and navigate to a satisfying purchase. Their ranges are really quite unique, inexpensive, with wonderful value and performance. And another big plus, which I have personally experienced, is that if I'm the unlikely event that anything goes wrong with a sale, this company's support team will bend over backwards to make it right for you rapidly and courteously. So you can buy with confidence. Big Thank You Soulmia.

7 July 2021
Unprompted review
Rated 5 out of 5 stars

everything I ordered from this site…

everything I ordered from this site came on time, I ordered six bikinis and the size suits me, when I ordered I received an email that three bikinis are not available and if I want my money back or to choose the other three, I chose the other three and it was easier than expected, I am positively surprised by the service and I will definitely order again.

6 July 2021
Unprompted review
Rated 5 out of 5 stars

Nice!!

I bought 3 times from soulmia: the first just to get some tshirt and seeing the quality. Everything was ok so.i tried with other t-shirt and also my friends want some of them! The order was ok too then the last time.with two dresses and something for my housband. Everithing was ok and the support is realli valid!!

6 July 2021
Unprompted review
Rated 5 out of 5 stars

T-shirts review

I ordered t-shirts from soulmia collection and the size is perfect and the quality too .
I am from Canada and the shipping was fast . Very satisfied. thanks

3 July 2021
Unprompted review
Rated 5 out of 5 stars

I had a very good experience

I was very concerned after reading reviews about Soulmia after I had ordered the first time. I had ordered 7 graphic t shirts but I really loved the them so I thought that it was worth a try. I would end up ordering 6 more because they were so cute! Anyway, there was a bit of delay but when I contacted the company they reassured me that they were moving to another facility and they would upgrade to faster shipping! So I received my shirts and I was thrilled. They were individually wrapped and seemed in great condition! My only complaint would be that they run smaller so I have to be very careful washing and drying them so they won’t shrink. Otherwise each shirt is of decent material and the stitching and appliqué is pretty good! I would definitely buy from them again!

3 July 2021
Unprompted review
Rated 5 out of 5 stars

Great T-shirts and Support from Soulmia

I ordered seven T-shirts from the site.
Got all of them fast, six of them were great fit and as expected. One T-shirt was smaller then expected but after reaching out to Soulmia Support I got refund very quick and with no problems. Great customer support!

2 July 2021
Unprompted review
Rated 5 out of 5 stars

Fast delivery,very nice T shirts

I ordered 7 T shirts on 20 Jun 2021 and the package is delivered to my mail box 12 days after. I live in Norway.The fabric is very soft and nice.The printers are clear and look exactly like advertising pictures on the website.l'm 150cm ,49kg. All T shirts I ordered in size S and XS because I just wanna wear it normal size so if you prefer oversize you should go 3-4 size up. Very sastisfied with my purchased. Also received a canvas bag with funny dinasour as a gift for my purchase.Happy custumer I'm.

2 July 2021
Unprompted review
Rated 4 out of 5 stars

The ordering process was very simple

The ordering process was very simple. The delivery time was slightly longer than expected but only by 3 or 4 days. The quality of the items was very good. They were exactly as described. I have washed both t shirts and both of them have washed up fine. I am happy with my purchases.

2 July 2021
Unprompted review
Rated 4 out of 5 stars

Refund after some communication loop.

After some loops between myself and the customer service staff, the refund was properly processed into my account. Initially, it was a bit frustrating, however, after one of the Managers gets involved in the case everything was handle in a nice, friendly and supportive way! What makes me believe that, probably, my initial frustration may have happened due to inexperienced staff or internal miscommunication. Thank you! I may buy again... (since 2/3 clothes fit nicely!)

1 July 2021
Unprompted review
soulmiacollection.com logo

Reply from soulmiacollection.com

Dear Customer,
We are sorry to hear you have had difficulties reaching us.
Customers can contact us within 14 days of receiving the item.
If there is any issues with the items, we will provide you with an effective solution.
Please kindly review our warranty policy here:https://www.soulmiacollection.com/mod-article-id-80.htm
Please offer us your order number or you can directly contact us at support@soulmiacollection.com.
Once we receive your information, we will provide you with an effective solution.
Thank you for your understanding.
Best regards
Soulmia Support Team

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