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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its exceptional quality and clear, precise sound, often highlighting its impressive performance for the price. Many people find the value for money to be outstanding, noting that the product rivals more expensive alternatives. The delivery service is also frequently commended for being super fast, prompt, and efficient. However, some people were dissatisfied with the product's durability, mentioning issues with cables cracking or buttons failing after a relatively short period. A few customers also expressed disappointment with the bass performance, finding it to be merely average or too light. Additionally, some reviewers were not happy with unexpected custom charges that were not displayed upfront during the purchase process.

What people talk about most

Product

Customers consistently note positive experiences with product quality and sound. Many reviewers praise the... See more

Quality

People report high satisfaction with the quality of products, especially praising the excellent sound... See more

Price

Clients share positive opinions on price, consistently highlighting the excellent value for money. Many... See more

Value for money

Users describe positive interactions with value for money. Many consumers praise the incredible quality for... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great sound! I originally ordered the SONY MDR-EX650 and had to return them for a slight electric hissing and poor bass so I was sceptical about ordering a similar product like this but wow was I wron... See more

Rated 5 out of 5 stars

The headphones are exceptional. I did have some sony which has to be connected to another lead to insert in my phone. These constantly failed so I found these with a usb c already attached😀. The soun... See more

Rated 5 out of 5 stars

Wow, these headphones are seriously amazing. This is the first time I’ve tried corded phones with a type c plug with the d to a converter in the plug and it’s so convenient for iPhones and modern pc’s... See more

Rated 5 out of 5 stars

Began using SoundMagic in-ear headphones about a decade ago on the advice of a pro musician friend and couldn't be happier, to the extent that I've been buying them for relatives for Christmas and bir... See more


Company details

  1. #20 of 24 best companies in Audio-visual equipment supplier

Written by the company

Buy official SoundMAGIC headphones and earphones in the UK and Europe. Award winning wired and wireless headphones including the SoundMAGIC E10.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

161 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I haven't received my order.

I haven't received my order.

4 November 2024
SoundMAGIC Europe logo

Reply from SoundMAGIC Europe

Hi Phillip, thanks for taking the time to review and I am sorry you have not received your order yet. Can you please check the tracking information we sent you via email? According to the Royal Mail tracking"Your item has been delivered to your nominated collection point on 20-11-2024 and it's now ready for you to collect."

We hope this helps,

SoundMAGICheadphones

Rated 5 out of 5 stars

Why should I

Honestly the earphones are great in a sence that they have good quality sound and smooth playable sound basse perfect for an all in expirence making them good for any type of music.

26 November 2024
Rated 5 out of 5 stars

I’d probably say more 4.9 (product) but…

I’d probably say more 4.9 (product) but 5* for everything else!

I’ve used Sennheiser CX 80s for a while, and I love them, however when my second pair just stopped working for the 2nd time in a year (1st pair had the same fate) Figured it was time to move on. The E11s came super highly rated, and they are fantastic for the price point, and very much recommend 👍 minus 0.1 just because the cable noise can be quite intense, and it has a mind of its own 😂 which can make bundling the headphones up a little tricky! The little carry case is a lovely touch too really like that.

Headphones were delivered quickly and safely, ace!

22 October 2024
Rated 5 out of 5 stars

Soundmagic E80D

Really well made headphones with great sound quality. Free delivery and arrived very quickly. Highly recommend

11 October 2024
Rated 5 out of 5 stars

The best

Being a regular user of the very best professional recording studio headphones I am really fussy about earbuds. So many are overpriced and sound awful. Soundmagic on the contrary are excellent value for money and excellent for sound quality. Love them.

30 September 2024
Rated 2 out of 5 stars

I use Apple devices and wanted a change…

I use Apple devices and wanted a change from Beats Flex. Unfortunately these headphones don't provide more than the most basic function. I do find the earpieces fit well and sound is similar to Beats, but
no app, no way to track battery consumption and I always have to bring a second pair when biking or hiking to make sure I can get through the day.

17 September 2024
Rated 5 out of 5 stars

Quality item at a Quality price!

Quality item at a Quality price!

Ordered from Canada, received the item I Ordered in less than 6 days. Shipping was reasonable, item arrived in excellent shape. Definitely a purchase I will be looking to make again from SoundMagic.

16 September 2024
Rated 5 out of 5 stars

Excellent headphones for the price

Needed some new headphones as iPhones now use usb C, so thought I’d give the E11D a whirl. They are a definite step up from anything under the £50 mark making them a bargain for the price.

9 September 2024

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