Southend Dog Training Reviews 

1,800
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and ability to explain complex concepts clearly, making them feel heard and understood. The service provided is frequently described as excellent, with many appreciating the personalized approach that addresses individual dog needs and helps owners gain confidence. Reviewers highlight the positive user experience, noting significant improvements in their dogs' behavior and their own handling skills after just one session. However, some customers also noted issues with customer service regarding damaged product delivery, where a replacement was conditional on providing a video of the damaged item being discarded. Additionally, a few people felt that access to seminar downloads was not provided fairly and that some content did not adequately address dogs with trauma.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and... See more

Service

Customers had positive experiences with service, often praising the trainers for their compassionate and... See more

User experience

Clients share positive opinions on user experience, highlighting the helpfulness and knowledge of trainers... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Product

Reviewers mention positive feedback about the product, with many customers reporting significant improvements... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a session with Aaron for our 6 months old Doberman who was scared/excited at seeing other dogs to the point it was embarrassing to take her out because of her breed and people think she is aggress... See more

Rated 5 out of 5 stars

Aaron came to my home for a 1:1 session and was very down to earth and realistic with what we can implement to get our dogs to thrive. Aaron took time with my blind old lady beagle who he wasn’t there... See more

Rated 5 out of 5 stars

Our session was with Aaron and words are just not enough to express our gratitude. We spent 2 hours learning, asking and walking away feeling a lot confident then we were before we got there. He liste... See more

Rated 5 out of 5 stars

Aaron Rogers & Hank were exactly what I needed. In fact everything... The initial consultation through to the reassurance offered when saying goodbye came from people that genuinely care. Im ver... See more


Company details

  1. Dog Trainer
  2. Food producer
  3. Pet shop

Written by the company

Southend Dog Training - Online Dog Training - Worldwide Advice


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(1,800)

119 reviews in the last 12 months

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Rated 5 out of 5 stars

Southend Godsend

Aaron came for a home visit, he listened to our issues/concerns and gave constructive & valuable advise.
He didn't rush and was able to demonstrate ways to correct dominant behaviour and take control of the situation.
By the end of the visit I felt less anxious and more confident/prepared to manage my dogs in the home.
He shared links on the collars & leads he used during the visit and made me feel that we were not alone and he/Southend was there for support if required later. Thank you

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Superb!

Superb! We had a 1:1 session with Adam to work on my dog’s lead walking and human/dog interaction.
Adam was really easy to talk to and explained everything clearly and even dumbed it down for me! He wasn’t judgemental in any way and solved the lead walking issue within 20 minutes of being there.
My dog can be hit or miss with people but there was no issue with Adam in fact he loved him, I trust my dog’s instincts and again they were correct.
Adam tried different techniques to work out my dog’s interaction issues and by the end of it we were able to identify the reasons.
Thank you to all at Southend dog training and i will definitely recommend!

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Sophie is amazing

Sophie has been amazing with helping me with Mabel. I am absolutely delighted with the progress we have made in a very short time.
Sophie is very supportive and understanding. She took the time to listen to Mabel’s background and then structure the training in a way that set Mabel up for success, without overwhelming her.
She taught me how to help and support Mabel and give Mabel confidence in situations that she would otherwise find overwhelming.
I would thoroughly recommend Sophie.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Adam really is the Essex Dog Whisperer!

Adam really is the Essex Dog Whisperer!
I’ve been struggling with my dog Ralph’s constant lead pulling and I’ve not had any lead control whatsoever until today. After one session with the right guidance from SDT I’m much more in control of Ralph and he’s clearly a much happier dog for it. Thank you Adam and Evan I highly recommend your training. I look forward to a pack walk soon.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Nearby and easy to find

Nearby and easy to find. We met Sophie, who is lovely. She really gave us good advice and made everything sound easy. We have a way to go but Sophie really does know her stuff and noticed a change in walking our dog with her advise and guidance. It was such a pleasure to meet you and can’t wait to see Nala’s improvements on the next session

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Aaron

We had a 1:1 session with Aaron last Friday, we traveled 3 plus hours for this and booked a night in a Travelodge the night before as our session was moved to 9am due to the extreme heat, we can honestly say it was worth every penny. Aaron is calm, knowledgeable and incredibly patient. Beau our JRT is dog reactive and a nightmare to walk, by the end of the session he was lying down maybe 4 ft away from Aaron's dog Hank and was walking with zero pulling. Aaron explained to us that he doesn't need to be any closer to other dogs than that it's of no benefit to him he just needs to accept that they are there and ignore them. We know we have a lot of work ahead but feel confident that we now have the tools to correct some of his less wanted behaviors. Thanks again Aaron (and Hank)

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Completely worth the trip, very happy with the session

I booked a one to one session with Adam at Southend Dog Training after spending lots of time and money trying other trainers for help with my reactive cockerpoo x border collie. Adam was friendly and welcoming and listened to my issues I have. The session was really informative and Adam taught me how to manage situations, changed the lead I was using and showed me how to be more confident. I’ve gone from being nervous about seeing other dogs and avoiding them to being able to see another dog and walk right past. It’s completely changed my walks and given me the enjoyment back.
After the one to one I did a pack walk which was so well organised and helped me put into practice everything I’d learnt in real situations. Such a good idea to run these walks.
I can’t recommend Adam and the team at SDT enough!!!
Thanks for your help, Andrea & Jasper!

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Worth every penny and the long drive

We travelled over 2 hours to get to South-End Dog Trainers because we couldn’t find anyone locally to help train our Jack Russell Terrier who was nervous and reactive with other dogs. It was 100% worth the drive. Sophie’s knowledge and understanding of dogs and their body language meant that within minutes of us being there she could see what we needed to change to better communicate with our dog and help him understand what we want him to do so we can start to build his confidence. We followed her advice to the letter and by session two, it was like having a different dog. Worth every penny, and the long drive. Everyone was friendly and welcoming, I would highly recommend them.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

What an amazing training day

What an amazing day, Bobbie and I had training today with Sophie .. she got him to walk on a lead without pulling and also settle on a bed ..

When we got home the Bobster got out of the car and didn’t try to pull but waited patiently for me to move now to put In the training .. thank you Sophie

9 June 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend SDTraining

I highly recommend SDTraining! Firstly, Sophie gave me great advices for my dog & I was surprised with her psychological support!
Secondly, she sent me a brief of what we discussed and a long mail with videos and extra advices for my case!
Although, we will have together an online training , she changed my mindset and I think that’s the most important! Thanks for all!

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Sophie you are so great!!

We took our rescue dog Finny to Southend Dog Training and honestly couldn't be more impressed. Sophie was incredible—so patient, knowledgeable, and down to earth. From the moment we arrived, she made both us and Finny feel at ease.

Finny can be a bit of a handful when seeing other dogs, but Sophie helped build confidence not just in him but in us as owners too. Her advice was practical, easy to follow, and tailored to our situation rather than some generic “one size fits all” approach.

We left feeling more in control, more empowered, and actually excited about our training journey. Thank you so much Sophie – you've made such a difference already!

Highly recommend to anyone looking to better understand their dog and feel more confident as an owner.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Have been following Southend Dog…

Have been following Southend Dog Training for a while via social media and having recently rehomed a dog downloaded their app for additional support. The tips and explanations given are easy to follow, practical and honest. So far the videos we have viewed a few times over have helped us start to build a trusting foundation with our dog, routine and address some of our concerns such as separation anxiety. For new dog owners or those with experience I would highly recommend Southend Dog Training.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service- HIGHLY recommend!

Aaron came to help with our dogs aggression towards our newborn and we were extremely happy with our session. Aaron was friendly and professional as well as extremely knowledgeable and experienced. We learnt about what our dog’s behaviour really meant rather than seeing it as true aggression. This massively helped us understand what we need to do to manage his behaviour. We were also shown practical interventions we teach our dog. My partner and I now feel confident with what training we need to put in place. We highly recommend using SDT. A brilliant service from initial enquiry, booking, our 1:1 session and follow up support offered.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Aaron was amazing

Aaron was amazing. This is the 4th trainer we have had none of the previous other companies had a clue what to do with our boy and he isn't even that reactive. Aaron was so helpful and I can't believe what he has achieved so far with one visit. Very happy.
We have a very skittish mixed breed bully cross whippet and hopefully with the tips we have had we will get the results we need. I am confident we can.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

10 stars

Sophie was so sweet and intelligent. She knew so much and it was a very informative session. I actually used some of her advice today and it worked! They’re really good and know what they’re doing.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

SDT - Team Aaron

Been following SDT for a while, and found Aaron’s approach and explanations really made sense. Found a few things with our lead walking just weren’t working, managed to book a session and here we are! Gemma was superb with checking in, travel plans, and walking spots locally. Good reminders in the run up and What3Words sent for exact location (thank goodness, otherwise would have been a challenge).

Was really impressed with Aaron, he really took the time to get to know both Womble and I, to make a game plan that would work. He used a number of different ways to explain things, and made great progress with Womble, then me!!

Thoroughly recommend a 121 with him, as videos can only take you so far. Having someone assess you and your dog, which will be a unique combination was brilliant.

27 May 2025
Unprompted review
Rated 4 out of 5 stars

Brilliant Blaze

Arrived on the dot for my appointment I was greeted by chap called Steve we had a little chat and he offered me coffee, Most important part of the visit 😂,,,,Then my trainer for the session Sophie came out and introduced herself, I got my boy Blaze out we then went off to our own little fenced off section, Sophie was nothing but professional and informative though out the session to which i believe myself and Blaze have come away with knowledge and confidence to get past the reactive challenge we faced,,,,,,,

I would also like to add Blaze was a rescue and when my wife contacted Southend Dog Training worried and anxious due to his reactivity they offered me a reduced rate because he was a rescue which for me showed this place cared ( obviously you do need to provide evidence of this like adoption paperwork to be expected )

Also if you wondering why after the lovely review I did not put 5 stars I am sure Southend dog training would agree that there is always room for improvement and to give 5 stars would suggest they have peaked I believe from my experience they can only get better 😁

21 May 2025
Unprompted review

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