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Spa Motors (Mid Wales) Limited Reviews 

537
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, knowledgeable, and professional, often highlighting their non-pressuring sales approach and excellent communication throughout the purchasing process. People frequently commend the outstanding service, noting a smooth and efficient user experience from start to finish. Many are delighted with the quality and preparation of their new vehicles, often describing them as being in great condition. However, some people mentioned experiencing issues with their purchased vehicles shortly after acquisition, including cars needing unexpected repairs or not being entirely as described.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting the helpfulness, professionalism, and... See more

Service

People report positive experiences with service, with many reviewers highlighting the helpfulness and... See more

Product

Clients share positive opinions on the product, with many expressing satisfaction with their new vehicles,... See more

Customer service

Reviewers consistently report positive feedback about customer service, highlighting polite, thorough, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing the process as enjoyable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What ever you do, don’t go just to browse, I was only looking and the staff were so helpful that I ended up doing a deal that day. And the Spa Motors own warranty package really gives reassurance ove... See more

Rated 5 out of 5 stars

We have recently purchased our third vehicle in 18 months from Spa Motors in Hereford for our company fleet. We don't go anywhere else as Simon provides us with such a great service every time! Always... See more

Rated 5 out of 5 stars

I walked into Spa Motors, Llandrindod looking for an automatic only and was greeted warmly by Ryan who was knowledgable, helpful, but also didn’t make me feel pressured to buy - thus making me feel co... See more

Rated 5 out of 5 stars

Simon who dealt with us was not pushy,we were left alone to look around,Simon answered all our questions ,and deciding to buy a Škoda karoq the items we picked up on were addressed.the car was service... See more


Company details

  1. Car dealer

Written by the company

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Contact info


4.8

Excellent

TrustScore 5 out of 5

537 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(537)

115 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service At Hereford Spa Motors

We were greeted by Simon on arrival who was extremely helpful as we wanted to view a vehicle that hadn't been prepared yet, but we had been told about by Spa Motors in Brecon. He brought the vehicle out to us and aloud us to look round it at our leisure.
Simon couldn't be more helpful and went above and beyond to help us out as we also decided to have a Canopy made and fitted by Rhayader 4x4.
We were kept informed at all stages of the purchase and we would highly recommend Spa Motors. Thank you for your excellent Customer Service.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Very, very happy with my new car!

I’m now a proud owner of a fantastic Disco Spot - great spec and a great price! Experienced a seamless service from beginning to end from Spa Motors, Brecon. Thank you Lewis for sorting everything out. Can’t recommend highly enough.

25 February 2025
Rated 5 out of 5 stars

Recently visited the Brecon branch

Recently visited the Brecon branch, spoke with Lewis. He was lovely and friendly and wasn’t your typical pushy salesman. Good selection of cars and will definitely be back when we are ready to buy👍

25 February 2025
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Excellent service from spa motors in Brecon especially Carwyn! Was brilliant from start to finish. I had never been though a garage before when buying a vehicle but nothing was pushy at all and nothing was to much! Carwyn answered any questions I had and was always on the phone if needed!
Will recommend to everyone! Amazing place, people and company

23 February 2025
Unprompted review
Rated 5 out of 5 stars

Bought Ford Ranger 2021

Lewis at Spa Motors Brecon was fantastic from start to finish. Gave me a price for my PX and got a deal done on a near pick up. Clear and helpful throughout couldn’t ask for a better service. Will continue to use them in the future.

21 February 2025
Rated 5 out of 5 stars

Brilliant experience

Husband and Son, recently visited Spa Motors Hereford and met Simon. They were very impressed with the service, nothing was too much trouble, not overly pushy, which we don't like. The modifications we requested were done promptly and Simon kept us informed of progress throughout. When we collected the vehicle once again, very professional and took time to explain everything to us.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Great Sales and Service

I popped into the Hereford branch of Spa Motors during a day trip and met with Simon. He made the experience of test driving a car easy and stress free, and worked hard to get me a good deal on the sale.

I couldn't be happier with my new car and Simon's service. Excellent experience from start to finish. Simon really knows how to make the customer feel valued and appreciated.

Thanks very much Spa Motors and Simon!

11 January 2025
Unprompted review
Rated 5 out of 5 stars

Elliot was an absolute diamond to deal…

Elliot was an absolute diamond to deal with in the Hereford branch.. he even went out of his way on his day off to get my new van to me that day which I didn’t expect,, he’s an asset to this company and I look forward to dealing with him in the future…

27 December 2024
Unprompted review
Rated 5 out of 5 stars

Great purchase experience with Spa Motors from start to finish

Great purchase experience with Spa Motors from start to finish. Saw a vehicle on-line and arranged to go for a test-drive at the Llandrindod Wells site.
Special mention must go to Rob Doherty, the Sales Executive, who assisted us throughout. Polite, courteous and knowledgeable about the vehicle, Rob couldn't have done more. No high-pressure sales' techniques, just a patient, welcoming attitude. The car being purchased - for a relative - was an automatic, while I am more used to manuals. Rob offered advice throughout on how best to drive the vehicle.
Because the vehicle being purchased was a desirable one, no discount could be offered on the price. However, to help 'sweeten the deal', Rob helpfully arranged for the vehicle to be delivered to us at no extra cost (around a 45-minute drive). 'Going the extra mile' for customers in this way helps set apart Spa Motors from the competition. More than happy to recommend.

11 January 2025
Rated 5 out of 5 stars

Brilliant.

Dealt with Rob at Spa Motors, brilliant experience from start to finish. Rob was helpful, patient and informative, took all the stress out of buying a new vehicle and arranging finance

11 January 2025
Rated 5 out of 5 stars

Evoque Sale

From our initial visit to look to change our vehicle, Lewis was excellent. He gave great guidance, and helpful support regarding the sale and finance. The process was smooth and quick without any problems. The showroom staff were also friendly and helpful. Great service from a local business who we will definitely continue to work with in the future. Thank you.

16 January 2025
Rated 5 out of 5 stars

Top Class

We recently bought a Mitsubishi truck from Spa motors. The service and vehicle are top class. Rob couldn’t have been more helpful.

11 January 2025
Rated 5 out of 5 stars

Amazing service yet again…

Amazing service yet again from these guys. They are always so helpful. Nothing is too much trouble. Called in on the off chance that they could top up engine coolant…..they didn’t immediately and no bother. Always a five star service from Darren

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Spa Motors simply the best

We had a fantastic, stress free experience with Spa Motors in Llandrindod Wells. Rob Doherty, who dealt with us was professional, extremely polite and helpful making the whole experience pleasurable.
We would highly recommend using this Company.

11 December 2024

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