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Spa Motors (Mid Wales) Limited Reviews 

527
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and professional, making the buying process pleasant and stress-free. The service is frequently highlighted as excellent, with many appreciating the clear communication, efficiency, and lack of pressure during transactions. Reviewers often mention the high quality of the vehicles, with many describing their new cars as well-prepared and running perfectly. The after-sales support and problem resolution are also praised, with issues being addressed promptly and effectively, enhancing the overall positive experience.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of the... See more

Product

Consumers find the product to be positive, with many expressing satisfaction with their new cars and trucks,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, patience, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently purchased our third vehicle in 18 months from Spa Motors in Hereford for our company fleet. We don't go anywhere else as Simon provides us with such a great service every time! Always... See more

Rated 5 out of 5 stars

Simon at Spa Motors in Hereford, couldn’t have been more helpful! Polite and thorough at every stage with great communication! Highly recommend and we love our new car

Company replied

Rated 5 out of 5 stars

An enjoyable experience buying my car from Spa Motors through Callum: No pressure, just very helpful, and a great car! When delivering it to me he noticed the a/c wasn't cooling sufficiently, so we re... See more

Company replied

Rated 5 out of 5 stars

I walked into Spa Motors, Llandrindod looking for an automatic only and was greeted warmly by Ryan who was knowledgable, helpful, but also didn’t make me feel pressured to buy - thus making me feel co... See more


Company details

  1. Car dealer

Written by the company

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Contact info


4.9

Excellent

TrustScore 5 out of 5

527 reviews

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No recent history of asking for reviews

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Typically replies within 2 weeks

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4.9

All reviews

(527)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

We've just purchased a car from Spa…

We've just purchased a car from Spa Motors from Callum. Very professional and efficient service. Happy customers 😀

11 June 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Thank you for your kind feedback. Great to hear Callum took care of you, thank you for your business!

Rated 5 out of 5 stars

Amazing Place

Simon was a very good sales assistant. Helpful, patient, and respectful to the customer. Wouldn’t have bought if it wasn’t for him

10 June 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Morning George,
Thank you for sharing your feedback, sounds like Simon looked after you perfectly! Enjoy your new wheels and thank you for choosing Spa Motors.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish.
One happy customer

Thank you Callum

10 June 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Morning Keene,
Thank you for your kind words. So pleased to hear you had a wonderful experience, thank you for your business.

Rated 5 out of 5 stars

I recently purchased a new car from Spa…

I recently purchased a new car from Spa Motors. I dealt with Joe who was very professional and delivered a seamless deal. Would highly recommend them.

3 June 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Tahneeson,
Thank you for your kind review - we really appreciate you choosing Spa Motors for your new vehicle.
Wishing you many happy miles in your new wheels!

Rated 5 out of 5 stars

GRAHAM HOPKIN

We came to spa Brecon to look at a Defender and meet Joe who was very helpful and pleasant.
We decided to buy the defender which Joe made the whole experience very easy
I would highly recommend spa motors and will definitely go back in the future

5 May 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Graham,
Thank you for your wonderful feedback. So pleased to hear we supported you with your new vehicle - thank you for your business.
All the best, Spa Motors

Rated 5 out of 5 stars

Fantastic service & great customer…

Fantastic service & great customer service
Thank you Joe highly recommended

17 April 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Beth,
Thank you for your review, so pleased to hear you had an amazing experience and were looked after by Joe.
Thank you for choosing Spa Motors.

Rated 5 out of 5 stars

I recently purchased a car from this…

I recently purchased a car from this garage and had a great experience from start to finish. Joe was professional, friendly, and made the whole process smooth and stress-free, including organising the collection perfectly.
Excellent customer service throughout highly recommend :)

22 May 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Mohammed,
Thank you for taking the time to leave your lovely feedback for Spa Motors and Joe. It was our pleasure to help with your new vehicle.
Thank you for your business

Rated 5 out of 5 stars

This is the 2nd vehicle I’ve purchased…

This is the 2nd vehicle I’ve purchased from Spa Motors! Always an easy process with the knowledgeable sales team. I’m very pleased with my new Ranger it was spotless when I collected it. A special thanks to Ryan for making the transition so easy! Excellent communication

18 May 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi John,
Thank you for your wonderful feedback for Ryan. We really appreciate you choosing Spa Motors yet again, and wish you many happy miles in your new Ranger!

Rated 5 out of 5 stars

The experience felt first class from…

The experience felt first class from start to finish, i was informed of every step the car
was taking before I could drive it away. The sales and engineering staff were so helpful.
Such a pleasurable experience

20 May 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Mel,
Wow what lovely feedback - thank you for choosing Spa Motors we really appreciate your business!

Rated 5 out of 5 stars

Ryan made buying my first vehicle after…

Ryan made buying my first vehicle after 20 years of company cars and seamless and stressless process. Always available to provide the information I needed to make my final decision.

And service on collection day was second to none - thank you Ryan and Spa Motors!

15 May 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Neal,
Thank you for taking the time to leave such a lovely review. I will be sure to pass this onto Ryan.
All the best in your new vehicle and thank you for your business!

Rated 5 out of 5 stars

Fantastic and professional service from…

Fantastic and professional service from start to finish. I was left without a courtesy car by Land Rover, but they sorted me out straight away and had my car tuned in 24 hours. Felt really well looked after by the whole team. Special shoutout to Joe for being so attentive and making the whole process easy. Top marks all around!

14 May 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi May,
Thank you for taking to time to leave us a lovely review and feedback for Joe. I am so pleased to hear you had an amazing experience with us. We really appreciate your business, thanks for choosing Spa Motors.

Rated 5 out of 5 stars

New Tow car

We were looking for a new car to tow our caravan, Callum was very helpful allowing us to test drive a couple of cars with no pressure just good advice. We eventually decided on a Kodiaq which is a great car and really pleased with it. We would definately reccommed Spa Motors and Callum at Brecon.

1 May 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Jeff,
Thank you for your lovely review and comments for Callum. It was our pleasure to support you with your new vehicle purchase, and thank you for your business.

Rated 5 out of 5 stars

Thanks Joe for your patience and help.

We recently purchased a Ford Kuga for my father-in-law, and the whole experience with Joe was fantastic from start to finish. He was incredibly patient, helpful and knowledgeable, taking the time to walk us through all options. My father-in-law is over the moon with his new car and I wouldn’t hesitate to recommend Joe at Spa Motors to others.

1 May 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Carly,
Thank you so much for taking the time to leave your feedback on your experience with Joe. I am so pleased to hear your Father in Law is chuffed with his new car! Wishing you many happy miles and thank you for choosing Spa Motors.

Rated 5 out of 5 stars

Top class experience

Whole experience from start to finish was top class. We went knowing what we were looking for but there was a range of quality vehicles available. Joe was amazing, no pressure and we had a good price for our part ex. Would highly recommend and will definitely return when we require another vehicle.

18 April 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Gareth,
Thank you for your lovely review and feedback for Joe. It was our pleasure to help you with your new vehicle. We look forward to welcoming you back in years to come.

Rated 5 out of 5 stars

Very happy with Spa Motors!

Very happy with Spa Motors!
This week we collected our beautiful car from Spa and had a really lovely experience. Simon was so helpful in showing us all the new gadgets on the car and how everything worked. He sorted out the personal plate and even offered to fit the new number plates once the V5 has come through.
I would thoroughly recommend Spa Motors and there was no sales pressure at all from Simon. He was professional, helpful, friendly and genuinely is a decent, honest guy. Thank you for making our car buying experience so great!

5 May 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Lynette,
Thank you for your kind words and feedback for Simon. It sounds like he really looked after you guys - wishing you all the very best in your new vehicle and thank you for choosing Spa Motors

Rated 5 out of 5 stars

thank you Simon for selling me a lovely…

thank you Simon for selling me a lovely car and for taking me for a test drive as I had not driven an automatic for more than 30 years! Your care and information was really good and made me feel comfortable driving this Honda.You took time to explain all that I needed to know and you were patient and helpful at every stage. Part exchanging my car was so great for me and the price you gave me was very good. Simon was so good with contacting DVLA about transfer of ownership and taxing the new car. He was so good at setting up some things in the new car and was so caring of helping my husband who can not walk very well and has been diagnosed with Parkinsons. Thank you so much Simon for making buying a car such a superb experience.

30 April 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Robert,
Thank you for taking the time to leave such a lovely review. It's great to hear how helpful Simon was throughout your car buying journey.
It was our pleasure to help you both and thank you for your business!

Rated 5 out of 5 stars

Better experience than can be expected

Simon was very helpful to me when I purchased my car from Spa Motors, as I was indecisive over which of 2 cars was suitable for me. His patience and knowledge helped me decide, and after the decision was made he went beyond the call of duty to help me through the procedure.

20 April 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi David,
Thank you for taking the time to leave your fantastic review. I am so pleased to hear Simon supported you throughout and went the extra mile for you. Wishing you all the best in your new vehicle and thank you for choosing us.

Rated 5 out of 5 stars

Good service was nice and easy

Good service was nice and easy, thank you callum for our van

18 March 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Rebecca,
Thank you for your kind words and feedback on Callum. We really appreciate you choosing Spa Motors with your recent purchase.

Rated 5 out of 5 stars

Recently brought a car from spa motors…

Recently brought a car from spa motors in Hereford.
Can’t fault the customer service from Elliot he made things so simple and stress free.
Would definitely recommend them.

20 March 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Hi Gareth,
Thank you for your kind words and feedback for Elliot. It's great to hear he made the car buying purchase as easy as possible. Thank you so much for your business and enjoy your new vehicle.

Rated 5 out of 5 stars

Great service from Simon in Hereford

Great service from Simon in Hereford
Kept me informed and I felt really cared for throughout the whole process.
Will definitely use again in the future
Thank you

3 April 2026
Unprompted review
Spa Motors (Mid Wales) Limited logo

Reply from Spa Motors (Mid Wales) Limited

Thank you for your kind words and feedback. I am so pleased to hear you had an excellent experience with us. Thank you for your business!

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