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Spa Motors (Mid Wales) Limited Reviews 

532
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly professional, knowledgeable, and friendly, often highlighting a no-pressure sales approach. Many people appreciate the smooth and efficient service, noting excellent communication throughout the purchasing process and beyond. Reviewers are also very satisfied with the quality of the vehicles, often describing them as well-prepared and exactly as expected. However, some customers also noted concerns regarding vehicle details or condition upon purchase. These experiences included discrepancies between advertised features and actual delivery, and some encountered unexpected maintenance needs or issues with the car's condition shortly after buying.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, professionalism,... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and... See more

Product

Clients share positive opinions on product, with many expressing satisfaction with their new vehicles,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpful, patient, and... See more

User experience

Customers had positive experiences with the user experience, often describing the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently purchased our third vehicle in 18 months from Spa Motors in Hereford for our company fleet. We don't go anywhere else as Simon provides us with such a great service every time! Always... See more

Rated 5 out of 5 stars

I walked into Spa Motors, Llandrindod looking for an automatic only and was greeted warmly by Ryan who was knowledgable, helpful, but also didn’t make me feel pressured to buy - thus making me feel co... See more

Rated 5 out of 5 stars

unusual for a car sales unit - there was no sales pressure - i was allowed to look around the car alone - and organise a test drive in a time to suit me.the process all the way through - made me feel... See more

Company replied

Rated 5 out of 5 stars

Simon at Spa Motors in Hereford, couldn’t have been more helpful! Polite and thorough at every stage with great communication! Highly recommend and we love our new car

Company replied


Company details

  1. Car dealer

Written by the company

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Contact info


4.9

Excellent

TrustScore 5 out of 5

532 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(532)

110 reviews in the last 12 months

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Rated 5 out of 5 stars

We have recently purchased our third…

We have recently purchased our third vehicle in 18 months from Spa Motors in Hereford for our company fleet. We don't go anywhere else as Simon provides us with such a great service every time! Always quick to respond, find pricing, ETA's, delivery information and just get things sorted! Simon always keeps us up to date and it's why Spa are now our chosen supplier of work vehicles! Fantastic service as always! Thanks again Simon!

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Joe was extremely helpful and…

Joe was extremely helpful and knowledgeable. He talked us through many options and gave very sound advice. He even gave me a driving lesson in an automatic car as I’d never driven one previously!!

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Recently bought a Vw Tiguan from this…

Recently bought a Vw Tiguan from this company. Faultless service from start to finish. When we collected the car, it was absolutely immaculate. The attention to detail and understanding our budgets were fantastic. We dealt with Joe in the showroom. He was honest, understanding and very patient with us. We cannot fault this company and would recommend any future customers to use Spa motors Brecon.

Thanks guys

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Joe at Spa Motors

Great service from Joe at Spa Motors. Very helpful and went above and beyond for us to get the right car and get the deal done.
We will be using them for the services and tyres from now on too.
Very happy customers. ⭐️⭐️⭐️⭐️⭐️

8 September 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased a car from spa…

I recently purchased a car from spa motors (mid Wales).
Ryan was very helpful to my personal circumstances, pleasant and professional.
The whole process went smoothly and quickly
I would 100% recommend Ryan and his team if you're considering buy a vehicle
Outstanding Brilliant Service

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Speak to Joe at Brecon! Fantastic

Outstanding service from Joe at the Brecon branch! Super easy to deal with, very helpful throughout the whole process, professional and great communication. Thanks you Joe for helping us find and secure the perfect t car for us 😊

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended Overall

Overall, I highly recommend spa motors to anyone in the market for a new or used car. I was greeted by Ryan in Llandod branch and his professionalism, integrity, and commitment to customer satisfaction are truly commendable. Thanks to spa I drove away with a great car and a positive buying experience.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Just bought a mercedes ml 350

Just bought a mercedes ml 350 , Ryan is the person we dealt with, he was very thorough with explaining the process, he also dealt with change to private plates, nothing was too much trouble for him, I would definitely recommend Ryan and spa motors 😁😁👍👍👍

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Spa Motors

We were very happy with the service we received when buying our new vehicle. Ryan was knowledgeable and friendly. The vehicle was serviced and prepped ready for collection as agreed

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Car purchase

After many weeks viewing the car I wanted I took the opportunity to call at this local branch. The sales rep Ryan was very helpful taking the time to talk through the options of sale. He was approachable knowledgeable and friendly. A very positive experience I purchased the car and Ryan kept me updated until the day of collection

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Great customer care and service

Joe Bayliss was great to deal with for the entire process. Super friendly and really patient.
Everything was processed really quickly and the car was spotless when collected.
Thanks for a great experience Joe, we'll definitely come back for any future purchases.

20 August 2025
Unprompted review

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