We have recently purchased our third vehicle in 18 months from Spa Motors in Hereford for our company fleet. We don't go anywhere else as Simon provides us with such a great service every time! Always... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/
Contact info
Spa Motors (mid Wales) ltd, Unit 1, Brecon Enterprise Park, ld38bt, Brecon, United Kingdom
- 01874 618 474
- cameron@spa-motors.co.uk
- spa-motors.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
I recently purchased my car from this dealership, and I’m extremely happy with the experience. Simon, the salesperson, is a true professional. When I first visited just to view the car, he immediately offered me a test drive—something rare these days, as most places require you to book an appointment. I liked the car and placed a deposit on the spot.
A week later, when I went to collect the car, a well-known UK public platform showed discrepancies in the mileage. The director of the company personally travelled 1.5 hours to meet me and resolved the matter within two hours by contacting the platform and providing the necessary evidence.
The car is running perfectly, and I’m very pleased with the service I received. I would 100% recommend this dealership.
Top team at Spa Motors
Joe was great to deal with. Sorted everything that I asked for before collection and made it an easy process. Great team to deal with.
Super friendly service with a quick…
Super friendly service with a quick turnaround! Great communication from Callum from initial enquiry to driving off the forecourt. Highly recommend.
Joe was very helpful and answered all…
Joe was very helpful and answered all my questions about the car honestly. The car was very clean and as described and I would recommend Spa motors to anyone.
Very helpful and enthusiastic
Very helpful and enthusiastic. Can tell they take pride in giving good service.
Excellent customer service
I recently purchased a new car from spa motors Hereford. Simon was so helpful and knowledgable throughout the whole process, very friendly and always there to answer any questions or queries I had making the whole process much easier.
Would highly recommend spa motors for anyone looking to buy a new car. Excellent customer service. Thank you.
Courtesy helpful and understanding of…
Courtesy helpful and understanding of our needs.
Detailed explanation of vehicles technologies without over complication
Well done Ryan
great service
great service, fair price given for part ex.
Had a problem with my new vehicle but this was sorted promptly by the team.
Great service and would use them again
I went to the Hereford branch having seen a Isuzu D-Max I thought met what I was after.
Simon Walker provided a great service and it wasn’t pushy sales tactics which I liked.
I test drove the vehicle but decided it was too expensive so left it but soon after saw another one at another branch that met my needs. Simon was happy to travel to Llandod to provide continuity of person but in the end it was moved to Hereford anyway and eventually purchased it. No issues with the vehicle and they sorted out a couple of points that needed dealing with.
Spa (Simon) made the purchase process easy and overall it was a very positive experience.
Had a really good experience with Spa…
Had a really good experience with Spa Motors. Simon was especially helpful and made the whole process easy and stress-free. The car was exactly as described and in great condition. I’m really happy with my purchase and would definitely recommend them to others.
fantastic sales service from Joe…
fantastic sales service from Joe Bayliss. The whole process was very smooth and stress free. He listened to what I needed in terms of weight for towing a caravan and the tow bar was fitted swiftly. He was so helpful with the test drive and supported me to try an automatic for the first time in my life and I was a bit apprehensive but he was calm and gave me confidence to try it. He went over and above to deliver it to my door and take away my old car in part ex. Thank you Joe. I would buy from him again.
Simon, Hereford Branch
Had a really smooth and pleasant experience buying my car at Spa Motors.
Simon was fantastic -friendly,
knowledgeable, and easy to talk to. He took the time to walk me through my options and made sure I was comfortable with everything before making a decision.
The process felt honest and straightforward.
I'm really happy with my new car and would definitely recommend Spa Motors to anyone looking for great service and a quality vehicle.
Would recommend and use again, great friendly service
No pushy sales, given time to look around and test drive, lots of great quality cars available and we chose a different car that we visited to view, choosing which one was the most difficult of our experience with Spa and Joe was very helpful making this a very pleasant experience, and arranging for a tow bar to be fitted within a few days too
service and staff when we…
Great service and staff when we purchased our Mercedes this week. Couldn’t have asked for more help from the staff everything went through smoothly
Absolutely super
Absolutely super, Joe was excellent. A very professional showroom and we simply love our vehicle. The driver who delivered our car was also engaging and professional. Great job!!
Great experience with Spa Motors
Called into the Hereford branch as passing. Great selection of cars on offer. Simon was extremely helpful and straightforward to deal with. I am very happy with my new car and the service provided by Spa Motors.
Ryan - excellent member of staff
Ryan was extremely pleasant and helpful. i had a good experience at Spa and I hope that my new vehicle will prove to be a good buy. The whole transaction was very quick and efficient.
Thank you - Wyn Jones
Really great team of salesman Elliot…
Really great team of salesman Elliot and Simon here at spa motors. Really helpful and informative.
Would definitely recommend buying a vehicle, I dealt with Elliot Williams he was excellent and very knowledgeable. Very happy with my new car and mr
Experience at spa motors ☺️
Emily Gordon
I have been viewing the vehicle I…
I have been viewing the vehicle I wanted for a while and decided to go for it!..Wasn’t sure at first about Joe, 🤣, but after meeting him travelling all the way from Birmingham to Hereford, he put my mind at rest..👌🏾😊.
After returning again a few days later, I was met with the same service and was looked after by the team.
I ❤️ my new vehicle..😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








