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Rated 5 out of 5 stars

Love the styles and the quality. Everything I’ve ordered has been beautiful and well made. A special thank you to Giovanni from customer service who helped resolve an issue with a missing scarf f... See more

Company replied

Rated 5 out of 5 stars

One of the best customer service i have dealt with, so helpful, sharp and quick in resolve the matters , and as a shop it's one of my Favourite in italy . Thank you

Company replied

Rated 5 out of 5 stars

I've never written reviews or anything. But i feel like its a must with the service i got from Giovanni. Every question and the refund process he helped me very much and fast. I have never gotten se... See more

Company replied

Rated 1 out of 5 stars

I bought a pair of suede moccasin shoes in Firenze on the assumption I was buying a quality product. After returning home to NZ, I wore them for less than an hour (and walked less than 100m) before o... See more

Company details

  1. Men's clothes shop

Written by the company

Perfetta fusione tra la lunga tradizione dell’arte sartoriale italiana e le ultime tendenze della moda maschile contemporanea. Camicie, maglieria, capispalla, pantaloni, accessori e calzature, sono realizzati seguendo una filosofia artigianale che, traendo ispirazione dal passato, reinterpreta i pezzi più classici attraverso un’estetica fresca, rivolta a un uomo che desidera un impeccabile look easy chic.


Contact info

4.1

Great

TrustScore 4 out of 5

769 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

SHODDY GOODS - NO REFUND

The buttons on the shirt that i bought began to unravel as it was unpacked. When I returned to the store, it acknowledged the problem, attributed it to customary issues with machine sewn buttons, and refused to refund the puchase price.

5 June 2022
Unprompted review
Spada Roma logo

Reply from Spada Roma

Dear customer, we are really sorry for the inconvenience, is the first time something like this happen. We could have proceed only changing the shirt in the shop but we couldn't refund it, because in tax issues.

Cordially,
Anna

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