Spade & Co Reviews 1,169

I got the help I needed and accomplished what I set out to do. My customer service Nick was great!

I love my new watch! It is colorful and easy to read. I had trouble reading my old watch outside. It has a lot of options which is also nice.

My contact, Trisha, never gave up on me. I'm 72 and found some of the icons a bit confusing. Iwas trying to resolve my problem my way, and didn't fully grasp what I really should be doing. About 4 very patient emails later, I was able to solve my issue. Thanks Trisha 😊

I have been frustrated that my watch froze after trying daylights savings time and had a hard time finding a direct number for Spade & Co. However, once this digital immigrant found a direct phone number (old school) I talked to a real person (Trisha) we were able to get my watch running perfectly again :) Trisha was very patient with me and didn't seem to mind repeating instructions, while asking clarifying questions. Great job Spade & Co having a phone number to talk with a real support person, helping with my real problem - well done!

Great fitness watch. Nothing hard to figure out. I forget I am wearing it. I dont have to pay any monthly fee. Easiest fitness watch I have ever used and affordable. I have had no problems with it at all.😊

I loved the watch but it just stopped, black out, after about 4 months of use. Company offered ideas to "reset" but nothing works. VERY DISAPPOINTED in customer service. Too bad for a good product, if it just lasted more than 6 months!

The Smartwatch is just as described. It arrived on time and was ready for use. It has so many wonderful features, I don't know what I did without it!

I had to get to know the watch first but now I’m in love! Thank you!

Love the watch and battery life, although the wake gesture keeps turning itself off. Could use an EKG. Otherwise, great.

The watch is easy to set up and use. Fast shipping.

Customer service always willing to help! Watch arrived on time!

We ordered a Health4 watch for my husband. Less than 2 months in it held a charge for less than 24 hours. We contacted Spade & Co. , they emailed with some troubleshooting tips. We did them all to no avail. Emailed them twice, no further assistance offered. Do kot recommend.

Love my watch. It does everything I wanted. The quick charge is great too.

I have never had a smart watch. I was worried about cost, fit, comfort, set up, etc. All of my fears vanished with my new Spade watch. It is very affordable, fits great & it's comfortable. Set up was easy, which was great because I'm not very technical. I ♥️ it! I no longer miss calls or messages. Thank you 😊

Spade and Co. amazed me with a quick response when I had a problem. I had ordered a SmartWatch 4 plus an accessory. The USPS mail sorter ripped the package open and lost the accessory. I sent an email to Support at Spade and Co., including pictures and my assumed explanation. Within a very short time (same day), I received an email confirming their plan to ship a replacement immediately. I wish more companies were that caring! Good company.

My husband HATES to mess with anything technical … set-up, change, fix, adjust … anything technical. This was a snap!

I ordered straight from company and then worried i might have made a mistake doing so because i couldn’t find where this company was located. But in a few days i received notice that the watch was shipped and about when it would arrive. In fact it arrived a day earlier. Tidily packed with additional information and all was and is well. I appreciated receiving an email earlier before watch arrival with information on how to operate watch . Gave me time to be ready.

I've had a Spade watch for several years. I mainly use is for time, heart rate, oxygen level and blood pressure. I decided to upgrade and got the Health Smartwatch 4. Received it yesterday and it really looks nice. Mine only complaint is it does not have blood pressure monitor. Why would you have a watch that monitors everything else but not your blood pressure. Very unhappy with the watch.

Great value

I can wear my Spade watch for almost 3 weeks without charging it. Love this watch!! It's also very easy to read for seniors.02