Sparepartstore24 - Great Britain Reviews 

71
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Slightly odd experience. I placed the order with Sparepartstore24 because it was significantly cheaper than Autodoc. Yet the delivery and invoice came from Autodoc. Still the right product at a good p... See more

Company replied

Rated 4 out of 5 stars

Slightly long customer service process. Had to go through trustpilot.com reviews in order to get a refund for a part that was compatible with my car model on paper (on the website too) but not with... See more

Company replied

Rated 4 out of 5 stars

Odered my item on Sunday and it was with me on Friday afternoon. My item came from Poland so 5 working days for delivery is acceptable. One complaint I have is that this Company has a UK email address... See more

Company replied

Rated 5 out of 5 stars

I caused an issue with a part i needed,contacted customer service,absolutely brilliant,it took several e.mails but my problem was sorted,well done and thanks ,keep it up!.

Company replied

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Online shop Sparepartstore24.co.uk offers all car enthusiasts the largest selection of analogue auto parts for any car. No doubt, when buying spare car parts on Sparepartstore24.co.uk you will benefit and make sure the quality of all auto parts is beyond example. Can not find specific, rare or wearing parts in our online store? There are no unsolvable problems for us! Contact us and we will promptly order any part for your special benefit.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(71)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Great, received correct part, installed and all working so far perfect, it was delivered with care as well.

10 April 2024
Sparepartstore24 - Great Britain logo

Reply from Sparepartstore24 - Great Britain

Hi Nati!

Thank you very much for your feedback and wonderful rating. We will continue to work only for 5*

Best regards, Sparepartstore24 Team

Rated 5 out of 5 stars

Great service

Great service, part fitted perfectly.

19 March 2024
Sparepartstore24 - Great Britain logo

Reply from Sparepartstore24 - Great Britain

Hi there Elizabeth !

Thank you very much for your time and appreciation.

Best regards,
Sparepartstore24 Team

Rated 5 out of 5 stars

Improving service 👏

Tailgate strut arrived swiftly, entirely seamless process.
Previous orders have seen delays, not this time !

11 March 2024
Sparepartstore24 - Great Britain logo

Reply from Sparepartstore24 - Great Britain

Hello!
Thank you for your positive feedback!

Best regards,
Sparepartstore24 Team

Rated 5 out of 5 stars

Very good thanks

20 February 2024
Sparepartstore24 - Great Britain logo

Reply from Sparepartstore24 - Great Britain

Hello! Thank you so much for your review! We will try to continue to provide you with the best experience in the future. Best regards, sparepartstore24 Team

Rated 5 out of 5 stars

Great items at a great price

Great items at a great price, only downside delivery took a little longer than I anticipated

16 January 2024
Sparepartstore24 - Great Britain logo

Reply from Sparepartstore24 - Great Britain

Hello David!
Thank you for your feedback. We always do our best to process and ship your order as quickly as possible. But we have room to grow.
Please, feel free to contact us again.
Best regards,
Sparepartstore24 Team

Rated 4 out of 5 stars

Will use again

Will use again, but delivery was a bit slower than I wanted.

14 December 2023
Sparepartstore24 - Great Britain logo

Reply from Sparepartstore24 - Great Britain

Hello!

Thank you for your positive feedback!

Best regards,
Sparepartstore24 Team

Rated 5 out of 5 stars

…flywheel bolts

arrived on time well packed very good price

1 December 2023
Sparepartstore24 - Great Britain logo

Reply from Sparepartstore24 - Great Britain

Dera Mr Peter White !

We want to thank you for your time and positive feedback!

Best regards,
Sparepartstore24 Team

Rated 1 out of 5 stars

I order a chambelt kit ct1168wp2,box is…

I order a chambelt kit ct1168wp2,box is coming open with water pump in plastic foil.I don't know if is the original one.normaly water pump and belt need to be in separate box,and all together make this continental kit. Very strange,is first and last time when I use this site.

25 September 2023
Sparepartstore24 - Great Britain logo

Reply from Sparepartstore24 - Great Britain

Hello Ionut Laurentiu,
Sorry to hear about your experience.
We'd appreciate it if you could contact us at trust@sparepartstore24.co.uk so that we can find your order in our system and help you with your issue.
Best Regards,
Sparepartstore24 Team.

Rated 5 out of 5 stars

Great company the advice to getting the…

Great company the advice to getting the right part was so valuable

24 August 2023
Sparepartstore24 - Great Britain logo

Reply from Sparepartstore24 - Great Britain

Hello Dean!

Thank you very much for your feedback and wonderful rating.
We will continue to work only for 5*

Best regards,
Sparepartstore24 Team.

Rated 5 out of 5 stars

Easy to order online good price quick…

Easy to order online good price quick delivery thanks

23 August 2023
Sparepartstore24 - Great Britain logo

Reply from Sparepartstore24 - Great Britain

Hi David!

We are very pleased to receive positive feedback from our customers!

Good luck on any road.

Best regards,
Sparepartstore24 Team.

Rated 5 out of 5 stars

Reliable Seller. Recommended.

Quality replacement item as described. Arrived quickly and very good value for money. Why pay 4 times as much for a bag with a name on it?

13 August 2023
Sparepartstore24 - Great Britain logo

Reply from Sparepartstore24 - Great Britain

Hello Peter!
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.

Best regards,
Sparepartstore24 Team

Rated 5 out of 5 stars

Part's

Quick easy to use

19 August 2023
Sparepartstore24 - Great Britain logo

Reply from Sparepartstore24 - Great Britain

Hello John!

Thank you for your positive feedback!

Best regards,
Sparepartstore24 Team

Rated 5 out of 5 stars
Sparepartstore24 - Great Britain logo

Reply from Sparepartstore24 - Great Britain

Hello!
Thank you for your kind words and appreciation of the quality of our work.
We are looking forward to seeing you in our online store.

Best regards,
Sparepartstore24 Team

Rated 1 out of 5 stars

3 weeks and and counting…

3 weeks and 2 days since placing my order I have had no delivery and it isn't even on it's way to me. If Evri lose your parcel (highly likely) sparepartstore24 refuse to help you until it has been 7 working days since the parcel last 'moved'. This threshold was passed and now another week has passed with no update from them on where my parcel is. They won't even refund delivery or send another part out as a goodwill gesture and try to claim that the parcel is still on its way! Generally for car parts you are in a rush so I would strongly recommend not using sparepartstore24. Order cancelled and gone to the dealer, lesson learnt. Finally I can use my air-con again :).

10 August 2023
Unprompted review
Sparepartstore24 - Great Britain logo

Reply from Sparepartstore24 - Great Britain

Hello Josh,
We are sorry for the inconvenience.
Please let us know your order number at trust@sparepartstore24.co.uk so that we could identify you and look into your case in detail.
Best regards,
Sparepartstore24 team

Rated 5 out of 5 stars

I had been searching for a fuel in…

I had been searching for a fuel in particular a Bosch one the spare part store web site showed the exact one

3 August 2023
Sparepartstore24 - Great Britain logo

Reply from Sparepartstore24 - Great Britain

Hello Daniel!
Thank you for taking time to leave a review of our company.
Have a nice day!
Best regards,
Sparepartstore24 Team

Rated 5 out of 5 stars
Sparepartstore24 - Great Britain logo

Reply from Sparepartstore24 - Great Britain

Hello Roy!
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.

Best regards,
Sparepartstore24 Team

Rated 5 out of 5 stars

Easy to use website

Easy to use website, had the parts I needed and fast delivery
A++

25 June 2023
Sparepartstore24 - Great Britain logo

Reply from Sparepartstore24 - Great Britain

Hello! Thank you very much for the kind words. Please, feel free to contact us if you have any questions. Best regards, Sparepartstore24 Team

Rated 5 out of 5 stars

Amazing company package arrived in…

Amazing company package arrived in perfect condition

25 May 2023
Sparepartstore24 - Great Britain logo

Reply from Sparepartstore24 - Great Britain

Dear Mr Stevens,

Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.

Best regards,
Sparepartstore24 Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look