TRENDY DIRECT Reviews 

196
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Joke of a company. Ordered a battery never received it or a refund. Ryan Burton should not be in business as he clearly is not trustworthy. AVOID THIS COMPANY AT ALL COSTS

Rated 5 out of 5 stars

Ordered on the 19th, received my item on the 25th. A fair bit cheaper than other sellers so while delivery could be a bit quicker I can't complain at all. I was very sceptical given the experience... See more

Rated 2 out of 5 stars

UPDATE - After 4 weeks of no comms, the item I ordered turned up today! Still a pretty poor experience but maybe not all that bad after all ;) Original review - PLEASE HEED THE NEGATIVE REVIEWS, I... See more

Rated 5 out of 5 stars

Had the pleasure of speaking to Ryan who told me what part I needed for my hoover and the estimated delivery time. It has now arrived and they are true to the word when they say they are authentic a... See more

Company details

  1. Electronic spare parts

Written by the company

Spares


Contact info

2.9

Average

TrustScore 3 out of 5

196 reviews

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1-star

No recent history of asking for reviews

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2.9

All reviews

(196)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

This is a scam website

This is a scam website. Placed an order for dyson part and has still not arrived. Phone number rings out and no replies to e-mails. AVOID AT ALL COSTS

22 April 2022
Unprompted review
TRENDY DIRECT logo

Reply from TRENDY DIRECT

Please email us at contact@spareshub.co.uk with your order number for us to resolve this for you.

Rated 1 out of 5 stars

Part arrived swiftly but not…

Part arrived swiftly but not compatible…… this company is uncontactable. 6 emails no answer to calls. Been going on for over a week Will now contact paypal to resolve.

13 April 2022
Unprompted review
TRENDY DIRECT logo

Reply from TRENDY DIRECT

Please email us at contact@spareshub.co.uk with your order number for us to resolve this for you.

Rated 3 out of 5 stars

Be careful and don’t expect great service

Be careful, service and communication could be much better and I initially thought I lost my money, but then…

Company send the article in good order after 3-4 weeks, initially I received no reply on phone calls or email.

13 April 2022
Unprompted review
TRENDY DIRECT logo

Reply from TRENDY DIRECT

Please email us at contact@spareshub.co.uk with your order number for us to resolve this for you.

Rated 1 out of 5 stars

Don’t go near this company

Completely agree with Lucy and the others. !! Already contacted my bank. Avoid avoid avoid

7 April 2022
Unprompted review
TRENDY DIRECT logo

Reply from TRENDY DIRECT

Please email us at contact@spareshub.co.uk with your order number for us to resolve this for you.

Rated 1 out of 5 stars

Fraudulent company DO NOT USE

Fraudulent company DO NOT USE
waited 4 weeks for my order and the contact details are not in use.
WEBSITE SHOULD BE SHUT DOWN and the positive reviews on here are fake as they have no customer service or products at all!!! Check out their Instagram page!!!! 1 post says it all

4 April 2022
Unprompted review
TRENDY DIRECT logo

Reply from TRENDY DIRECT

Please email us at contact@spareshub.co.uk with your order number for us to resolve this for you.

Rated 1 out of 5 stars

Lawnmower batter

I placed a order for a gtech lawnmower battery £100 to be delivered 5/10 day delivery 9th March I’ve emailed four times no reply rung them twice not answering want my money back

4 April 2022
Unprompted review
TRENDY DIRECT logo

Reply from TRENDY DIRECT

Please email us at contact@spareshub.co.uk with your order number for us to resolve this for you.

Rated 5 out of 5 stars

Wish I found you guys earlier

Wish I found you guys earlier, great for replacement parts. A+

2 April 2022
Unprompted review
TRENDY DIRECT logo

Reply from TRENDY DIRECT

Thank you for the positive feedback. We hope we have satisfied your needs.

Rated 3 out of 5 stars

Late delivery

Was supposed to arrive a few days ago
It has now arrived, sadly i ordered the wrong part though

2 April 2022
Unprompted review
TRENDY DIRECT logo

Reply from TRENDY DIRECT

Thank you for the positive feedback. We hope we have satisfied your needs.

Rated 5 out of 5 stars

Really impressed with the service…

Really impressed with the service received shopping at SparesHub. I have received the part I required in a matter of days.

29 March 2022
Unprompted review
TRENDY DIRECT logo

Reply from TRENDY DIRECT

Thank you for the positive feedback. We hope we have satisfied your needs.

Rated 3 out of 5 stars

Was told that I needed a battery when…

Was told that I needed a battery when it was the charger that was the issue. Returned this for a full refund.

29 March 2022
Unprompted review
TRENDY DIRECT logo

Reply from TRENDY DIRECT

You ordered the wrong part. This is not our fault. We offered you a free return and you was refunded for this order.

Rated 4 out of 5 stars

Spoke to their team and told them the…

Spoke to their team and told them the issue I was having, they recommended the part and my hoover is working perfect again

29 March 2022
Unprompted review
TRENDY DIRECT logo

Reply from TRENDY DIRECT

Thank you for the positive feedback. We hope we have satisfied your needs.

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