Edit 2: Update: The parts were delivered next day, so I can’t fault the actual dispatch time - and both parts came although it was still unclear what I was getting before they arrived. I would use... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
All ways respond promptly, packaging of products are well packaged. Site descriptions on parts are accurate. Fast delivery to Australia. Only suggestion would be to have a search by item descriptio... See more
Company replied
Was a bit skeptical after seeing some of the reviews ordering from this place, people saying long shipping and bad customer service. I have an amazing experience. The parts I wanted were out of stoc... See more
I am regular buyer on Spareto since 2022 till todate end of 2025, and will go long way with them. As a business owner, I value time and information, and they suite me very well. Quick service,... See more
Company details
Written by the company
Buy parts and accessories for your vehicle. 100,000+ car parts from 50+ manufacturers can be shipped on next business day
Contact info
Estonia
- spareto.com
4.2
Great
355 reviews
Replied to 17% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery to UAE
Fast delivery to UAE, fair prices and amazing support and trust on return items. Nice job Robert!!
4 July 2025
Unprompted review
Give these guys a try, great service
First time using these guys as they managed to get some parts none of my normal go to guys had in stock
Parts and delivery were as described.
Customer service is always friendly and polite and assisted with with a minor issue over exchange items
Pleasant experience all round,
10 July 2025
Unprompted review
No Answer to my E-Mails
I wanted to buy brake pads but first had a question regarding delivery, because spareto was the only website I found offering to sell this exact part, so I wanted to be sure first that they can deliver. I asked a question in the chat window regarding this, the support there told me to write an E-Mail to the info@ address because he doesn't know and said I will receive an answer within 24 hours, I wrote an E-mail but didn't receive an answer after 3 days, then I wrote another one and another and still no answer. What the hell is this service? 3 E-Mails and 0 response whatsoever? I've never encountered something like that ever.
7 July 2025
Unprompted review
Poor service and slow shipping
Well i have been using Spareto for years now with good results, Order the good parts and you will get good parts, order the cheapest and you will get crap. Just recently though they have stopped responding to my emails when ive had some issues with parts and shipping is not as fast as it once was. I used to be able to depend on Spareto but now im looking for alternatives. Shame
3 July 2025
Unprompted review
Reply from Spareto
Dear Customer! First of all, thank you for being a loyal customer — your continued trust and support over the years truly means a lot to us. We understand that your business depends on our service, and we’re grateful for the opportunity to support you.
We’d like to share a quick update: we’re currently in the process of expanding our warehouse to improve efficiency and service in the long term. However, during this transitional phase, some delays in order fulfillment may occur. It’s a challenging period for our team, and we sincerely appreciate your patience and understanding.
Regarding your concerns about product quality and durability, we want to be fully transparent. As we work with over 220 different brands, we’re obligated to follow the warranty procedures established by each manufacturer. In most cases, any claims related to material defects or workmanship issues must be tested and verified by the manufacturer before we can issue a refund or replacement. While this is standard practice across the industry, we understand it may not always be the most convenient process.
We’re always here to help and ensure that your experience with us remains positive. Please don’t hesitate to reach out if you have any further concerns — we’re committed to supporting your business.
Great service, parts quality 0/100
Very great service, parts ship quickly, however, the quality of all of these parts are absolutely no good. Parts DO NOT last long. After i reached out to make complains, shipping back to spareto cost 5x the shipping cost.
30 March 2025
Unprompted review
Reply from Spareto
Dear Customer! Thank you for your feedback — we truly appreciate your kind words about our service and fast shipping!
We’re really sorry to hear that the parts didn’t meet your expectations in terms of durability. We completely understand how frustrating that can be.
As we work with over 220 different brands, we are required to follow the warranty procedures set by each manufacturer. In many cases, claims related to material or workmanship faults must be tested and confirmed by the manufacturer before a refund or replacement can be issued. This is a standard industry practice, though we understand it can be inconvenient.
Regarding the return shipping cost, we completely understand your frustration. Unfortunately, international return costs are beyond our control, and we’re actively working on ways to make returns easier and more affordable for our customers in the future.
That said, we’d be happy to take a closer look at your case and see how we can make things right. If you're open to it, please reach out to us with your order number — we’re here to help and committed to finding a fair and reasonable solution.
Thanks again for your trust and for helping us improve!
Consistently Excellent Service!
I always order my parts from Spareto, and this time was another very satisfying experience. The process, from searching for parts on the website to placing the order, is always smooth, and the items arrive promptly as usual.
The parts that arrive are consistently what I'm looking for, and the quality is reliably good. I'm also impressed by their professional approach in seeking feedback after a purchase using a reliable platform like Trustpilot. It shows that they value customer feedback and are always striving to improve their service.
This kind of consistently polite service is hard to find elsewhere. Spareto is a wonderful and trustworthy company. I will continue to order my parts from them. Highly recommended!
26 May 2025
Terrible experience! Avoid these Lithuanian Thieves!
I ordered a part using the OEM Volkswagen number. I was sent a completely incorrect part which was completely different-- not just a minor difference or different variation. The part was completely different in shape, size, and hose size. I was required to use their second day shipping which was 25 Euros. When the part arrived and was unusable I contacted them via email. They were friendly but only offered me a refund on the part, not the shipping, and I would have to pay the return shipping as well. They did not have could not get the correct part. Terrible and expensive experience!
The part was ordered under the company name, not my personal name and was shipped from Lithuania.
9 June 2025
Unprompted review
Reply from Spareto
Dear Samuel! Thank you for taking the time to leave a review — we genuinely value all feedback. However, our team is a bit puzzled by a couple of points you mentioned. To clarify, our headquarters are not located in Lithuania, and unfortunately, we’ve been unable to locate any order under your name in our system.
We’d really like to understand what went wrong and make things right. If you could kindly share your order number or any additional details, we’ll be happy to investigate the issue further and assist you promptly.
Great service & customer skills
26 May 2025
Took one week to ship around the world! Absolutely amazing!
First order and it was a pleasure. I recently ordered two Monroe dampers and some other parts at this store. The signup, order and payment process was smooth and the availability on the website up to date. The package has been shipped promptly and went around the world to New Zealand in 1 week with DHL Express. I received updates on the order and shipment which was great. All up fantastic and trustworthy. I will definitely order again. Thank you SPARETO TEAM!
3 June 2025
Unprompted review
Company was great to deal with i…
Company was great to deal with i ordered the part and they shipped right away
26 May 2025
Great service
Great service. Thank you. Part arrived to US and already on the way to client.
26 May 2025
Great experience
Great experience, fast shipping, parts as advertised, great packing ! Highly recommended.
26 May 2025
Fast shipping and always correct parts
Fast shipping and always correct parts. They never have replaced part with other brand. If I order Lemförder it will be Lemförder.
26 May 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.