Would highly recommend! Very fast, efficient, polite and clean! We had our installation with 2 weeks of ordering. The scaffolding went up within 6 hours and the solar panels, battery and inverter was... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very happy with Spark. We are in Cornwall and our Surveyor, Jason, has been amazing throughout. Responds very quickly to any queries and certainly knew what he was talking about when he first came out... See more
Company replied
Really pleased with service we have received from Spark. Through the whole process of installing solar panels from initial survey through to ordering,installation and set up the whole Spark team have... See more
Company replied
We placed out order and got solar installed within two weeks! The staff on the phone and out sales re Oakley was amazing. Everyone from the installation staff to the scaffolders was professional, frie... See more
Company replied
Company details
Written by the company
The Spark vision is to take the standards of the residential solar industry and redefine them. Founded by a team with 5 decades of experience, our goal is prioritising both products and service and placing the customer at the forefront of our ethos. We don’t offer off-the-shelf solar systems. Instead, we have curated a range of panels, batteries, and inverters for their blend of optimal performance and assured quality. We have chosen products that allow us to ensure that every system Spark installs is excellent as standard, seamlessly blending high-quality solar into a bespoke system that is tailored exclusively to you.
Contact info
St Peggs Mill 2, Thornhills Beck Lane, HD6 4AH, West Yorkshire, United Kingdom
- 0330 818 7273
- hello@sparkhome.co.uk
- sparkhome.co.uk
4.6
Excellent
450 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
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Excellent service
Excellent service, kept in the loop at all times and always very patience - I know I can be a tad neurotic when things don’t seem to be going right but at no point did I feel left out of the loop.
Would recommend to anyone.
8 April 2026
Unprompted review
Reply from Spark
Hi Howard,
We’ve built the whole business with a focus of quality and communication, really pleased it’s met your expectations!
Thanks for choosing Spark
Dan
Excellent fast and friendly
Excellent fast and friendly! Absolute pleasure to have and would happily recommend them to anyone. All the patience in the world for my endless questions. All round good eggs!
8 April 2026
Unprompted review
Reply from Spark
Hi David,
The team love questions, keeps them sharp. Really happy you were pleased with the experience, thanks for choosing Spark for your solar!
Dan
The system they provide is very…
The system they provide is very expensive compared to others. Pays to do research which I didn't I'm sorry to say. Felt pressured to buy on the spot as told 'discount' was time limited.
7 April 2026
Unprompted review
Reply from Spark
Hi Ben,
I’m genuinely interest in what prompted this review 6 months post-installation?
Please get in touch directly at dan@sparkhome.co.uk if there is any issue you want to discuss.
We certainly don’t aim to be the cheapest in the market, we charge an amount aligned with the quality of the product, installation and after-sales care - offering excellent value for money for the lifetime of the product.
I refute any allegation of pressure sales as we independently confirm the order from a non-sales (technical) department before install and EPVS (a truly independent company) do the same.
Dan
The whole process from start to finish…
The whole process from start to finish has been so simple from the initial visit to every communication since. Very happy with the install.
7 April 2026
Unprompted review
Reply from Spark
Hi Steve,
Thanks so much for highlighting how simple you’ve found the process, a lot of complexity goes into delivering simple! I’m delighted we’ve delivered it and communicated well throughout the process.
We really appreciate you taking the time to review us, thanks again!
Dan
Solar panels
Malcom, who came to give us a quote is a top bloke, very knowledgeable and likeable guy.
The installation team were sound guys too, they were contracted in to do the work. So you might not always get the same caliber of service.
They left everything tidy and completed the installation in pretty bad weather. Hats off to them.
30 March 2026
Unprompted review
Reply from Spark
Hi,
Really glad you had such a good experience with Malcom, we let him know your feedback and he was very pleased!
We have many installation teams across the country and rest assured, they all operate to the same high standard you received.
Thank you for taking time to share your experience, it means a lot to the whole Spark team!
Dan
Fantastic Process
I recently had solar panels installed by Spark and I couldn’t be happier with the whole experience. From start to finish, their communication was fantastic, clear, responsive and always helpful whenever I had questions.
The team was quick to respond at every stage, and the installation itself was carried out efficiently and professionally. Everything was completed on time, and they made the whole process feel smooth and stress-free.
Since the system has been up and running, it’s been performing really well with no issues at all. It’s great to see everything working exactly as promised.
Overall, I’m very pleased with the service from Spark and would highly recommend them to anyone considering solar panel installation.
13 March 2026
Unprompted review
Reply from Spark
Hi Grace,
My eyes lit up at many of the keywords in your review. This review delivered an experience that is exactly why we started Spark. I’m really pleased we hit the mark for you on your solar installation!
Dan
Great experience from start to finish
Great experience from start to finish. I will admit I went in a bit wary and not fully sold on solar panels (this was definitely more my other half’s idea!), but Mark’s sales approach really won me over. The presentation was clear, informative, and tailored to us, which made a big difference. Mark himself was really easy to deal with, approachable, and always available on his mobile whenever we had questions.
The installation went smoothly. The lead electrician from LJM was great, talking us through everything as he went and discussing options with us, especially as our battery location was a bit of a tight squeeze! The scaffolding was also sorted quickly and taken down the next day, so it was only up for less than a week.
After installation, everything felt well organised. We had a follow- up call offering a hamper, which was a really nice touch, along with all the emails for completion and finance.
And then the best bit… day one of seeing the “magic sun fairies” powering the house for free - amazing! You do quickly become glued to the app and start side eyeing any clouds that come near.
We are just waiting on the final documents to switch to a solar tariff, and then we are all set!
27 March 2026
Unprompted review
Reply from Spark
Hi Natalie,
Thanks for spending the time to leave a detailed glowing review for your magic sun fairy installation!
We spend a lot of time training and educating our team so they are able to give you the best and most knowledgable experience and it looks like it’s paid off here.
Look after those fairies for us
Dan
The work they did was superb
The work they did was superb! Clean installation!
26 March 2026
Unprompted review
Reply from Spark
Hi Simon,
Superb and Spark, a lovely pairing! Thanks for taking the time to share your experience, it’s much appreciated.
Dan
Great install and so easy to deal with
19 March 2026
Unprompted review
Reply from Spark
Hi James,
Thanks so much for reviewing your experience with Spark. Pleased you were happy with it all!
Dan
Great guys.
Great guys who worked most efficiently and provided running commentary at every step of the installation. The lead engineer provided a good explanation of the set up and, in particular, the app and laptop. Very pleased with the guys from LJM Solutions. They tidied up and left our place clean. Just looking forward to the scaffolding coming down.
19 March 2026
Unprompted review
Reply from Spark
Hi Patricia,
Thanks for taking the time to leave us such a great review! I’ve let everyone involved know how pleased you were.
Dan
Reply from Spark
Hi Jack,
Thanks for the great review!
Dan
Reply from Spark
Hi Robert,
Sums us up perfectly - thanks for leaving us a review and choosing Spark to install your solar system.
Dan
No hard sell
No hard sell, explained every part of the process in detail. The guys that came to fit the panels were professional, courteous and did a good job.
16 March 2026
Unprompted review
Reply from Spark
Hi Nickey,
Thanks for the great review, we pride our selves on selling the value, not from fear or pressure. We're really pleased you choose Spark for you solar system!
Dan
Guys were great
Guys were great, respectful and explained everything well.
16 March 2026
Unprompted review
Reply from Spark
Thanks so much for the great review, enjoy many years of savings with your solar system!
Dan
The whole experience from first contact…
The whole experience from first contact to completion was excellent
The salesman was totally honest and very informative and wasn't in a rush to made us sign up offered express fitment which meant from signing up to install and fully working only took 3 weeks the scaffolding went up 4 days before the install date we were keep totally informed as to everything that would happen .
On the day of install the 3 guys arrived on time worked hard only stopping for a coffee did a excellent job very professionally explained every step cleaned up everywhere after themselves
Explained how it all works set up the tablet included and the app on my mobile all within 4 hours
System now been working 4 days and already proving what salesman claimed so would recommend spark to anyone
Just want to add a update on this review the scaffolding was taken down this morning that's only 6 days after the install if you take out the weekend that's only 4 days after install so other reviews complaining about time of removal it is not sparks fault the scaffolders are local sub contractors just wanted to add to my review that since install we have earnings of £82.64 from what we have sold back to British gas that's on top of cutting our grid usage by about 60% so it's best thing we ever did thnk you everyone at spark
10 March 2026
Unprompted review
Reply from Spark
Hi Paul,
Thank you so much for taking the time to leave a detailed review. I will pass this on to everyone involved in your experience as this is exactly what we aim to deliver every time.
—
Thanks for the update to the review - since the few complaints around slow scaffolding removal we have increased our network to aim to use suppliers as local as possible to achieve a better service! Glad it was so quick for you.
Dan
Very efficient
Very efficient, tidy & polite. Minimum interference with our day.
13 March 2026
Unprompted review
Reply from Spark
Hi Peter,
Thank you for the review, very pleased to hear your Spark solar system was installed so smoothly!
Dan
Easy communication either over phone or…
Easy communication either over phone or email. Whatever been said by Spark Solar is done practically. Outstanding quality work by professionals. No room for any complaints. I'm satisfied 100% with the installation of solar through Spark. I was afraid initially because of bad experiences before on purchase and after sale customer service, but, as a layman, each time I contacted Spark with doubts, they listened and explained to me with great patience. 100% satisfied.
11 March 2026
Unprompted review
Reply from Spark
Hi Santosh,
Thanks for writing such a detailed review of your solar install experience with Spark. I have personally let the whole team know how pleased you were.
It takes a lot of experience and talented people to deliver this service and every one of them has excelled here!
Dan
Excellent install and service, very professional
Really professional guys, got the job done in one day and did an excellent job together with explaining how the monitoring app worked. When I called about an issue with Myenergi app as a result of the install they did, they sent an engineer out the next day to get it all sorted. Wonderful service from sales to install completion. Highly recommended. Great aftersales coverage and peace of mind with the lifetime warranty.
2 March 2026
Unprompted review
Reply from Spark
Hi Ray,
So pleased you were happy with your solar installation. I’m glad the team were able to quickly resolve the small issue you had!
Dan
Very good experience
The whole process with Spark has been seamless. Very timely communications throughout and the installation team were excellent.
9 March 2026
Unprompted review
Reply from Spark
Hi Martin,
Thanks for the great review - very pleased you were happy with the level of communication as this is where we have really focused on delivering!
Enjoy your new solar system!
Dan
Great and fast service
Great and fast service, in addition the team was professional whilst rendering their service
9 March 2026
Unprompted review
Reply from Spark
Hi Olaolu,
I’ve passed on your kind words to everyone involved! Thanks for choosing Spark for your solar installation!
Dan
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