Brilliant company, quick delivery and no amazing customer service. After order need it to change address and this was quick respond and no problem. Once received - asked for vat invoice was s... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Classy products. I bought some of the copper wire fairy lights; they weren't super cheap – but nor were they largely ugly plastic wire (as most fairy lights that you see in the shops are), and I am ve... See more
Company replied
The transformer for the lights didn’t work on trying, the customer service team were amazing and organised a replacement via the supplier, I now have beautiful lighting and I’m so happy with them and... See more
Company replied
Really cute and well-made lights. Definitely worth the money and makes the room so cosy and whimsical. The colours are vibrant and the materials used are strong and good quality.
Company replied
Company details
Written by the company
Sparkle Lighting is an online store offering pretty decorative lighting that will bring joy to your space anytime of year. Featured in The Sunday Times, The Guardian, The Telegraph along with the majority of the Homes & Gardens Magazines including Ideal Homes & House Beautiful.
Contact info
United Kingdom
- +44 1494 414222
- info@sparkle.lighting
- sparkle.lighting
4.8
Excellent
301 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Beautiful dainty fairy lights for the garden
Easy to order online - lights arrived quickly.
8 June 2026
Unprompted review
Reply from Sparkle Lighting
Thanks for the lovely review, it is so appreciated. x
Helpful and efficient return process
Quick delivery of really lovely products, sadly they were too big for the intended space so I had to return them.
Helpful communication throughout the return process and my money was refunded promptly.
I would not hesitate to use this company again.
5 May 2026
Reply from Sparkle Lighting
Thanks so much for the review even thought the lights weren't quite right. I appreciate you taking the time.
Reply from Sparkle Lighting
Thanks so much Abbie! I really appreciate your support. :)
Reply from Sparkle Lighting
Amazing! Please send photos. Thanks so much for the review, it is so appreciated.
I’ve purchased so many items from this…
I’ve purchased so many items from this store. Always superb products and great service. Thank you 🤩
5 May 2026
Reply from Sparkle Lighting
So grateful to you for being such an amazing customer! Thanks so much for the review.
Very small
Delivery was good as was packaging. The lamp itself is lovely but very small. Maybe this should teach me to get the tape measure out rather than go by the photos online. I would have preferred it to be a little bigger. Also the on/off switch is on the base of the lamp so you have to pick it up to put it off. Not the best when you’re all cosy in bed & then have to fiddle with the lamp rather than just flick a switch. Would I buy again? Probably not unless a larger model is introduced.
27 April 2026
Reply from Sparkle Lighting
Thanks so much for your feedback and do let us know if you would like return as we want you to be 100% happy.
Reply from Sparkle Lighting
Thanks so much for the review! They help so much.
These little sparkling beauties arrived…
These little sparkling beauties arrived promptly, well packaged, were easy to set up and look very pretty dotted into dark corners. The timer function is a great idea too. Love this purchase
21 April 2026
Unprompted review
Reply from Sparkle Lighting
So pleased you love your lights Liz. Your review is so appreciated. Thalia
Great company to deal with. Will definitely be using again.
Great company to deal with. Lights arrived very quickly and look stunning. Highly recommended
7 April 2026
Reply from Sparkle Lighting
So happy to get your review! Thanks so much
Reply from Sparkle Lighting
So pleased to hear you were happy with everything Roon! We so appreciate the review.
Beautiful lantern, great service.
I received a prompt delivery of an outdoor solar lantern which is beautiful. I'd certainly recommend this company and I will be purchasing some more items for my garden.
10 April 2026
Unprompted review
Reply from Sparkle Lighting
Amazing! I am so pleased to hear this Jules. It makes us happy. Thank you
Customer service is amazing
Customer service is amazing. I was helped patiently by phone to find the right product for me. When I forgot to add my discount code I was sent a refund for the percentage discount without even asking. Postage was efficient and I love my fairy lights!!
2 April 2026
Reply from Sparkle Lighting
We so appreciate review like this. You made our day.
From a ROI customer
From a ROI customer, the site was easy to order from, delivery was super fast and product was lovely
5 March 2026
Reply from Sparkle Lighting
Thank you so much Tracey for the review! It is so appreciated.So pleased you love you lights.
Lovely but...
This is a beautiful item. I am pleased with it. Unfortunately. I haven't seen it lit up yet because the screw in the battery compartment is so tight, I can't unscrew it. I'm hoping someone will be able to help with this. Please consider this issue in future.
4 March 2026
Reply from Sparkle Lighting
Hello, Thanks for the review. Have you managed to get it open yet? Warm wishes Thalia
Excellent …Robin ornament that lights up.
My elderly mum loves the Robin that lights up. It is easy to turn on and off and is really bright. Mum loves using hers as a night light. It’s so pretty and helps her to get off to sleep. The delivery was very prompt. Thank-you!
2 March 2026
Reply from Sparkle Lighting
So pleased your Mum loves her robin. Thanks so much for the lovely review.
New customer and very happy.
Easy to order, delivery on due date, nice contacts between order and delivery. Stunning items, very happy. Will use again and recommend.
27 February 2026
Reply from Sparkle Lighting
So pleased you were so happy with everything. I really do appreciate getting reviews like this. They make such a difference. Thank you
Beautiful lights
23 February 2026
Reply from Sparkle Lighting
So pleased you love your lights. Thanks so much for the review.
Reply from Sparkle Lighting
So pleased to hear it. Lights do make such a difference. Thanks so much for the five star review, it is so appreciated and makes such a big difference to our small business.
Not great unfortunately
Not great unfortunately. Lights make a loud buzzing noise so I can’t use them as worried they are not safe. No reply to multiple emails sent. Disappointing. I note another review mentions these same issues so not a one off.
23 February 2026
Unprompted review
Reply from Sparkle Lighting
Hi Kerry, I am so sorry to hear this as we always try to get back to our customers in 24 hours. I wonder if your email went to my junk. Could you send a video showing the problem and I will sort this for you? I just need your full name and ideally the order number. Warm wishes Thalia x
Reply from Sparkle Lighting
So pleased you love your lights! Thanks so much for the review. x
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