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Rated 5 out of 5 stars

Amazing company. Top quality vapes and liquids but their customer service is the best I’ve ever had. Used them for years and will continue to do so. Always an AMAZING service. ⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

l have no complaints whatsoever about Sparks! Their kits are great value & sent out very quickly. When l had a problem with a battery, Wayne was very helpful & friendly, & sent me a new kit free of ch... See more

Company replied

Rated 5 out of 5 stars

Bought the Sparks eGO CE4 quick start kit that includes tobacco liquid and also another 2 bottles of e-liquid arrived next morning and I started vapeing straight away,, Ideal starter kit at a great p... See more

Company replied

Rated 5 out of 5 stars

I saw friend using an e-pipe & was impressed by the quality of appearance. He explained the benefits & applauded the quality of service of Sparks. I took his advice & was not disappointed. Will recomm... See more

Company replied

Company details

  1. Electronic cigarette store

Information provided by various external sources

Sparks e-cigarettes a complete range of electronic cigarettes - Starter Kits, Disposables, e-Cigars, e-Shisha , e-liquids - 30 Day Money Back Guarantee - Free UK Delivery on orders over £45 - Full Product Support - 0845 689 0064


Contact info

4.9

Excellent

TrustScore 5 out of 5

166 reviews

5-star
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Rated 5 out of 5 stars

portank 3

Thanks especially to Rob for the chat session. Thanks for your advice. Thanks very much for your excellent customer service .. & speedy delivery..

7 February 2015
Unprompted review
Rated 1 out of 5 stars

What customer service

Bought an aspire subohm kit, quick delivery, working fine till I charged it. Burnt a hole in my extention lead (have a pic) my partner threw it away as she didn't want me charging again in the house, lucky I didn't go out and leave to charge or the house could have gone up, told sparks about and no reply, you'd think they'd say something considering it could have blown my house up if I wasn't home. This is my second sub ohm so I know I didn't do anything stupid, so now I don't have one and can't plug my tablet into tv coz my extention lead is burnt. Thanks sparks for not only wasting my £65 but letting me spend more on a new extion lead

5 February 2015
Unprompted review
Sparksecigs logo

Reply from Sparksecigs

Hi Laura

We have no record of any correspondence from you about this.

Please could you Call me on 0845 689 0064, or alternatively send a contact number to sales@sparksecigs.co.uk and I will call you straight away to get this rectified.

Kind regards
Robert

Rated 4 out of 5 stars

the gold e pipe

goods came on time ie next day but battries were naff so it didn't work I contacted sparks got a so sorry two new battries next day and now it works very well haven't wanted or needed a cig at all it is the dogs bo******s good bit of kit

5 February 2015
Unprompted review
Rated 5 out of 5 stars

Sparks E Pipe

after smoking for over 45 years the chances of me stopping wasn't good. I spent 3 or 4 hours on line to find an ecig that would work for me and from a company that you could trust. I found Sparks and after talking on line to their representative I bit the bullet and ordered. its been over 3 weeks now and I haven't even wanted a roll up, fantastic. Sparks customer service are the best I have ever encountered with any company, they have sorted out any problem within 24 hours and can recommend them to anyone looking for the same. I can now stop smoking, Sparks are the best ever, trust them.!

5 February 2015
Unprompted review
Rated 5 out of 5 stars

aspire premium kit with nautillus mini tank

I ordered this on a Sunday evening at around 8pm and it arrived on Tuesday morning first thing, the service is just brilliant, I will be ordering more stuff from here without a doubt. The aspire kit is just fantastic I am very pleased with my order and the great service...

4 February 2015
Unprompted review
Rated 5 out of 5 stars

Straight to the point

Got my aspire sub ohm battery through these guys, no hassle no faff just great service and great timing on buying and receiving products. It's also very well priced, so that's a huge bonus.

31 January 2015
Unprompted review
Rated 2 out of 5 stars

Not very impressed

Manual had very poor instructions and images.
When I did follow the instructions I was given it didn't work.

27 January 2015
Unprompted review
Sparksecigs logo

Reply from Sparksecigs

Hi James

Please can you give us a call on 0845 689 0064 and we will get this sorted out for you straight away!

Alternatively, please email us over a contact number to sales@sparksecigs.co.uk and we will give you a call straight back.

Many thanks
Sparks

Rated 5 out of 5 stars

First time buyer

Bought a new e-pipe for a present. I didn't really know the first thing about what i needed to buy. The customer service is second to non. The pipe is good quality and durable.

26 January 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Sparks were out fo stock on one item I ordered, and they phoned me up, and offered, and delivered, a double-quantity of a replacement, the very next day.

20 January 2015
Unprompted review
Rated 5 out of 5 stars

Atlantis kit at the best price

Decided to get the aspire atlantis, cf sub battery, a charging cable and some spare coils. Looked all over the Internet and found Sparks to be the cheapest. I also found a discount code that brought my £80 order to £60! Delivery was good too. I would recommend them to anyone.

11 January 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic every time

I have tried so many liquids and these are the only ones that actually taste like what they say they are and not some weird chemical bland taste.
every time i order they arrive the next day, fantastic and will not go anywhere else.

19 December 2014
Unprompted review
Rated 5 out of 5 stars

great customer service

i ordered a few things off this site and i can honestly say i have never had such good service from an online shop!! friendly helpful and nothing is too much trouble always happy to answer questions. cant praise them enough

17 December 2014
Unprompted review
Rated 5 out of 5 stars

superb

Superb dispatch time. Ordered Friday received Saturday. Prices are compete time so all round very happy.

23 November 2014
Unprompted review
Rated 5 out of 5 stars

Eccellente!

Ambassador, with these Sparks e-cigarettes you are really spoiling us.

23 November 2014
Unprompted review

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