Since the first contact Sparrow team acted in highly professional manner. They provided me with listing to choose what I want and updated me frequently about room status from my wish list. Contact wit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sparrow Team from Karine, Oren and Emily have been focused, capable and efficient in ensuring that all parties were be having fulfilling arrangement. Sparrow as a platform I thought has good market r... See more
I didn't have much expectations at first, when a real estate agent friend share this new startup with me. But I'm thorough impress with Sparrow and their staff team's tentative support for me. th... See more
This last transaction went more smoothly; its a nice way to find people for the room. I've referred several others to use this platform as well. The people at Sparrow are great at making suggestions b... See more
Company replied
Company details
Written by the company
Sparrow is a purpose-driven homesharing platform and community that makes it easy, safe, and enjoyable to share space. Our vision is a world where people live better together. We're on a mission to create exceptional shared living experiences.
Contact info
68 Claremont St. , M6J 2M5, Toronto , Canada
- +16475787666
- hello@sparrowshare.com
- sparrowshare.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you!
Sparrow's staff is helpful, kind, efficient and proactive.
I appreciate their effort to make rental process user friendly. Sparrow’s way of doing business is well organized, transparent and easy to follow.
Thank you for your support!
Vanja
Great customer service and quick…
Great customer service and quick response...
Communication was topnotch
I appreciate the ability to check…
I appreciate the ability to check references on a
Potential boarder. I felt safer than on my own.
I had a renter after signing a rental…
I had a renter after signing a rental agreement with me, two days before he was supposed to move in suddenly backs out, this shows Sparrow should make a rule that after signing a final agreement, the landlord should be compensated, if the renter suddenly backs out at the last minute, now I am left without a renter, very disappointing

Reply from Sparrow
Sparrow has a good system
Sparrow has a good system to find a boarder. I was new to everything but their support system makes it a good way to find perfect match.
I enjoyed the professionalism…
I enjoyed the professionalism and the ability for them to make it so easy
Easy to use
Using Sparrow was great! They found me a very nice housemate and went through many precautions to make sure of this. Russell, my agent, is very helpful and easy to work with.
Sparrow’s matching process was well…
Sparrow’s matching process was well done. They were able to match me with the right person. As a landlord, I was well supported in the process. I will use them again in the future.
Sparrow lies a lot
Sparrow lies a lot. They say things that are not true. I have to pay an extra $400 than what I was told and still don't get it, food, laundry, soap, etc.

Reply from Sparrow
The process was easy and efficient
The process was easy and efficient. The staff are amazing, friendly and experienced(Jade and Russel
I give Sparrow 10 stars if I could
I give Sparrow 10 stars if I could, they are efficient, clear and transparent in every step of the way.
Keep the great service❤️❤️❤️
Everything went smoothly and my agent…
Everything went smoothly and my agent was there every step of the way.
Great service ,found a tenant very fast
Sparrow‘s friendly staff assisted me…
Sparrow‘s friendly staff assisted me in every way possible to find a match I want to say Thank you! You all go over and above with the service you provide and I’m truly grateful The steps you take to assure that the platform for finding Boarders is Safe , Secure and Reliable
Which gives me peace of mind
Thanks! Again
Tessia Hill 😊
Efficient service
My listing had been up for less than 8 days when I got matched. I love that they conduct Background and credit checks on the prospective renter, and also ask for Security deposits. They also try to match according to personality and preferences. I don't know of another platform that takes care to do this
Russel and the other Advisors were…
Russel and the other Advisors were great. They were very responsive to my questions and kept me in loop. Overall, very great experience. Thank you team Sparrow!
I had a great experience working with…
I had a great experience working with sparrow.In just a day i was matched and found an ideal place that i can call home away from home.Katie and Jade made sure that i had all the information i needed at any time. Thank you Sparrow.
Sparrow was able to match me with a…
Sparrow was able to match me with a renter with in 2 or 3 days of my application and everyone is very helpful.
Best experience of my life!
Honestly Sparrow was a fantastic experience. I was very well taken care of from start to finish.
I was paired with a sweet elderly lady in Plateau Montreal. I can't believe it but now we became very close friends; we regularly go for walks and have coffee together.
Sparrow not only helped me find housing but also helped me make a new best friend!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







