Sparrow Reviews 255

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Since the first contact Sparrow team acted in highly professional manner. They provided me with listing to choose what I want and updated me frequently about room status from my wish list. Contact wit... See more

Rated 5 out of 5 stars

Sparrow Team from Karine, Oren and Emily have been focused, capable and efficient in ensuring that all parties were be having fulfilling arrangement. Sparrow as a platform I thought has good market r... See more

Rated 5 out of 5 stars

I didn't have much expectations at first, when a real estate agent friend share this new startup with me. But I'm thorough impress with Sparrow and their staff team's tentative support for me. th... See more

Rated 4 out of 5 stars

This last transaction went more smoothly; its a nice way to find people for the room. I've referred several others to use this platform as well. The people at Sparrow are great at making suggestions b... See more

Company replied

Company details

  1. Home Stay
  2. Apartment Letting Agency
  3. Online marketplace
  4. Estate Agent
  5. Property Rental Agency

Written by the company

Sparrow is a purpose-driven homesharing platform and community that makes it easy, safe, and enjoyable to share space. Our vision is a world where people live better together. We're on a mission to create exceptional shared living experiences.


Contact info

4.8

Excellent

TrustScore 5 out of 5

255 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

found my perfect roommate

found my perfect roommate, and the room selection process was incredibly smooth, thanks to Russell's quick responses and detailed information. Despite our different time zones, he always made an effort to answer me whenever possible.

10 October 2023
Rated 4 out of 5 stars

Staff are very helpful

Staff are very helpful, friendly and most important they guide us to the whole process. This is our first time being a host and we kind of cautious who to choose to stay at our home.
Sparrow did all the background check for our housemates.

19 September 2023
Rated 5 out of 5 stars

Excellent

Excellent! The quick response and customer service was top notch. Words can't express how greatful n thankful I am. Thank you so much.

24 September 2023
Rated 5 out of 5 stars

Good service

I am happy with their service and totally recommend them. The whole process of renting a room went super smooth as they are very responsive.

31 July 2023
Rated 5 out of 5 stars

Sparrows is an excellent in looking…

Sparrows is an excellent in looking for tenants especially for student wherein they do all the profile match for us based on our family Profile which is easier for us to trust tenant and students to live with us.I have an amazing experience with the sparrows staff especially katie, whose been supporting us from the time we apply til students move in our Home ....Thank you Sparrows for everything

25 August 2023
Rated 5 out of 5 stars

Emily was fantastic

Emily was fantastic. She was on top, top of everything. Through, professional, respectful and Very easy to work with. I felt totally listened to and heard. From start to finish she was 100% focused on the task at hand.

31 August 2023
Rated 5 out of 5 stars

I recommend!

With Sparrow I found a great place to stay that matched all my criteria. The whole process went smoothly and I’m grateful for the help in searching!

27 July 2023
Rated 5 out of 5 stars

Five stars

One of the most smoothest transactions and most unique of experiences ive ever had.

The matching technique and the customer service was amazing.

30 August 2023
Rated 3 out of 5 stars

Russel and Karine seemed to prepare me…

Russel and Karine seemed to prepare me well but then I got an unexpected bill $232 from? After the initial listing fee I expected to pay $25 for each month of the contract - 4 months.
I haven’t paid the unexpected bill and and the alth Russel had the bill source phone - Source seemed to phone me but the phone shut off “end of the day” person said.
I want exact money involved and understood.

14 August 2023
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Reply from Sparrow

Hi Diana,

We're sorry to hear there was a surprise received on your final bill.

Our team works to be as transparent as possible about our fees throughout the process by sending everything in advance of beginning our search.

We also outline our fees on our website here: https://sparrowshare.com/faqs

Regardless, it sounds like there was miscommunication and therefore our team will get in touch with you to help find a solution that meets your satisfaction.

Team Sparrow

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