Spartoo.dk Reviews 7,985

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I ordered a pair of the Panama Jack bota C2 boots. It was the only online store in Europe who had available sizes plus a -35% discount during the black week. It took a week and 4 days to arriv... See more

Rated 1 out of 5 stars

The shoes I got them broke after 2 months total wearing time. Insole broke inside and i got many holes under she shoes and they never helped me. I don’t recommend shopping from this website at all. T... See more

Company replied

Rated 5 out of 5 stars

On Wednesday I ordered a pair of Birkenstocks and paid extra for a quick delivery. Today (Friday) I received them witch I was very surprised about since I had read a lot of bad reviews on trustpilot... See more

Rated 5 out of 5 stars

I bought a pair of sandals from spartoo.dk. Shortly after i received them i saw that the price of the shoes had gone down because of the original price dropping on the sandals. This as i found out was... See more

Company details

  1. Shoe shop

Written by the company

Sko, tøj, tasker, ure... Du finder over 2500 mærker og 200.000 med gratis levering og retur. Birkenstock, Adidas, Teva, Nike, Crocs, Tommy Hilfiger, Vans, Converse...


Contact info

4.0

Great

TrustScore 4 out of 5

8k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Utilfredsstillende Leveringstid.

Leveringstiden, som er ekstrem lang, afsløres først, når man har betalt.

1 January 2016
Unprompted review
Spartoo.dk logo

Reply from Spartoo.dk

Hej Ulla

På betalingssiden, gør vi opmærksomme på at vores normale leveringstid med Post Danmark er 5-7 hverdage. jeg beklager hvis det ikke var tilstrækkelig tydeligt for dig.

Jeg håber varen var tilfredsstillende da du modtog dem.

Som tak for at du tog tid til at skrive en kommentar på Trustpilot samt yderligere undskyldning for den beklagelige oplevelse har jeg foræret dig en rabatkupon på 30% der gælder i et år, også til i forvejen nedsatte varer, i håb om at du vil give os en ny chance på et senere tidspunkt.

Med venlig hilsen,
Spartoo.dk

Rated 5 out of 5 stars

Super fast delivery!

I could not believe it when the postman ringed at my door this morning at 8:00 AM to deliver a schoolbag I ordered yesterday at 11:00 AM. The faster I ever experienced so far.

19 August 2015
Unprompted review
Rated 1 out of 5 stars

Big time disappointed

On my first order, everything went fine, second one became a complete disaster.
I ordered a present which didn't fit the persons taste, so I wanted to send it back. Turns out I have to pay the return costs, because it was purchased via spartoo.dk from their partners from stylepit.dk and they haven't make their contract for free return with them.
I find it a complete cheat of the customer to write on the web page free return in 30 days and it turns out it is not free at all. How ever the customer service was trying to be helpful but useless.. Bottom line before purchase, make sure in case you need to return an item that it is an item purchased only via spartoo..

5 March 2015
Unprompted review

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