This is the second time in just two weeks that the company has failed to ship my order as promised. Instead of receiving a clear explanation, I was given a vague response that did not properly addre... See more
Company replied
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They sent me 2 out of 3 pairs of shoes. The other was from another supplier with some company GSL that has no number or contact way to reach them. Apparently they are in another area of Stoc... See more
Company replied
I placed an order via Spartoo for the first time during January 2017 ! I am very pleased with the information i got via email concerning my order which arrived faster than i was expecting ! The pr... See more
Reasonably fast delivery, good prices, convenient and free returns. Didn’t have any problems with money refund. Top dollar!
Company details
Written by the company
Skor, kläder och väskor.... Hos Spartoo hittar du över 2500 märken och 200 000 olika artiklar med fri frakt, öppet köp och fri retur. Birkenstock, Nike, Tommy Hilfiger, Timberland, Adidas, Crocs, Havaianas...
Contact info
3.2
Average
7k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 81% of negative reviews
Typically replies within 2 weeks
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Returns
I bought the wrong size and wants to return them it says to fill out a form fot return. I don't find it on their site.
10 January 2016
Unprompted review
Reply from Spartoo.se
Hi Andreas,
you can make the return through your account on "Mina Returer"
That way we have the info about your return all noted when we receive the product.
Best regards
Spartoo
perfekt
Very good products, quite professional handling of my purchase!Totally reliable!
9 January 2016
Unprompted review
complicate delivery
When you must return money back from a wrong product you are making it very complicate and you don't even answer correctly to your clients that trying to contact you. You need to do something about it by contact me for example!
2 January 2016
Unprompted review
Reply from Spartoo.se
Hi Konstantinos,
you can contact our customer service for direct assistance, we are sorry for your concerns with the order.
Best regards
Spartoo
Good service but slow shipping
It took a week to get my package ... Compared with other sites I usually get my product in 1-4 days maximum.
6 December 2015
Unprompted review
Very good. Ordered boots with express delivery. Worked perfect. Very quick.
Very good. Everything worked smooth and efficient. Ordered boots with Express delivery. They arrived within a couple of days and I was able to follow the shipment all the way.
Strongest recomendations.
Magnus Sweden
28 November 2015
Unprompted review
Reply from Spartoo.se
Hej Victor,
vi ber om ursäkt för ditt missnöje, vårt lager ligger i Frankrike och därför har vi längre leveranstid.
Vi erbjuder UPS-Express som snabbare alternativ.
Med vänlig hälsning
Spartoo
What you see is what you get no games
Jag har aldrig beställt skor från nätet innan det är första gången . Därför jag tänkte att det de visar i bilden är annorlunda i verkligheten i bilden kan de göra så att skorna ser mycket bättre ut än verklighet . Men jag hade fel och är glad att jag hade fel det var precis som de såg ut bilderna samma i verkligheten . Jag är mycket nöjd .
29 June 2015
Unprompted review
Bra service! Returetikett kunde ha funnits med i paketet, men snabba kreditfakturan uppvägde nästan helt.
Bra service!
23 May 2015
Unprompted review
Excellent
I am very much satisfied with the item that i ordered. Good quality, fast delivery service.
4 May 2015
Unprompted review
Good price
Very good price and OK delivery time. Might take 1-2 days extra than other places but the good price they have compensates it!
5 April 2015
Unprompted review
My shoes
It took so long for leverans comparing to other webshops like zalando or footway
8 March 2015
Unprompted review
Reply from Spartoo.se
Hi Gol,
Since Spartoo is situated in France our delivery time is slightly longer.
(Zalando for example is situated in the north of Germany which is much closer to Sweden).
That is also why we guarantee delivery in 5-7 working days.
If you wish for faster delivery you should take a look at our service "Spartoo Premium" - for 129 SEK you'll get all your deliveries by UPS EXPRESS during a whole year. (Delivery time 1-3 days).
We hope that your satisfied with the product,
Best regards
Spartoo.
David Jones
Not enough information was available about product at the time of purchase.
8 March 2015
Unprompted review
Simple and fast
simple to order, fast delivery, good information on delivery. Can
recommend
20 January 2015
Unprompted review
Bad Delivery
my shipment was delayed, they didn't even know about it until I had to send email to them. No one responds to the local phone number in Sweden. But after I sent email they were responsive.
17 January 2015
Unprompted review
Reply from Spartoo.se
Hello Yasmine,
Our customer service is open Monday - Friday, 9 am - 18 pm. If we are not answering send us an e-mail and we will respond as soon as we can.
We apologise for the delay, you will find a discount coupon on your account if you wish to make another purchase in the future.
Spartoo
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