SpatialOnline Reviews 

651
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 257 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional value, mentioning great bargain deals, highly competitive prices that beat other retailers, and a very straightforward online ordering process. Reviewers often share how delighted they are with the exceptionally fast delivery times, professional drivers, and helpful communication maintained from dispatch to arrival. Some reviewers were not happy with frustrating delivery delays, restrictive schedule options, or poor tracking updates from courier services. A few people also noted encountering unexpected product problems, such as receiving items with minor defects or dealing with outdated operating systems.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting super fast shipping times,... See more

Product

Customers had positive experiences with product availability and pricing, noting that items like TVs and... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning competitive rates that are significantly... See more

Service

People report positive experiences with service, highlighting very efficient deliveries and good... See more

Order

Users describe positive interactions with order, highlighting a simple online process, quick shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After ordering this TV from Another online retailer and being let down with delivery twice and then the wrong item being sent. I found it on Spatial Online. Although £30 dearer order and they were sp... See more

Rated 5 out of 5 stars

Incredible experience with Spatial. I had shortlisted 3 TVs and they had them all in stock for me to see in person. Gary was straightforward, had brilliant knowledge and just gave me the facts. That e... See more

Rated 5 out of 5 stars

You will find it difficult to buy this old model C2 Miele Vacuum Hover else where at this price of £209 including next day free delivery. The Old model has a better build than the new models which is... See more

Rated 5 out of 5 stars

I found my whole experience with Spatial on line was a pleasure , This was, for me , my first experience of buying on line. From my initial phone call to enquire about their product , where I spoke t... See more


Company details

  1. TV shop
  2. also in
  3. Audio-visual equipment supplier
  4. Electronics store
  5. Hi-fi shop
  6. Home audio shop
  7. Home Theatre Shop

Written by the company

Premium Audiovisual Equipment Retailer Tel: 0345 557 7334


Contact info

4.8

Excellent

TrustScore 5 out of 5

651 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(651)

244 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service and quick delivery

Very good service and quick delivery.
The product purchased for the reasonable price and great quality.
Nothing to be changed or required improvement in Spatial company.
It can be recommended to new customers.

1 July 2026
Rated 1 out of 5 stars

Shame about the delivery service

The company and product was fine it was the delivery service they used DPD which had very restrictive days to deliver on. Not great for anyone working full time. No options to change delivery to the weekend and not able to select leave with a neighbour. It was enough for me to get frustrated and nearly cancel my order. I had to get someone to be around at my house to take the delivery which was very inconvienient.

15 June 2026
Rated 5 out of 5 stars

Very pleased with my purchase

Very pleased with my purchase and overall experience. The website was easy to navigate, the ordering process was smooth, and the price was very competitive. Delivery was swift and efficient, with the item arriving well packaged and without any damage. I particularly appreciated that the delivery driver ensured the parcel was handed directly to me. The email updates throughout the process were helpful and kept me well informed, although I personally would have preferred to receive slightly fewer notifications. Overall, an excellent service and I would happily purchase from this retailer again.

15 June 2026
Rated 5 out of 5 stars

Tv was clearly well looked after on…

Tv was clearly well looked after on deliver no marks on packaging love this tv will be back again soon thank you and very polite delivery drivers great purchase and service well recommended 10/10 Service sincerely Buyer

15 June 2026

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