Really quick and excellent customer service. A paint colour arrived that wasn’t quite what I was expecting and they were so helpful and sent another colour free of charge via next day delivery so I ca... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wide selection of products and reasonable prices. We had a small delay in receiving our order when Royal Mail lost our parcel en route - not Specialist Craft's fault, but they helped to resolve the... See more
Company replied
I was given the Artist range oil painting brushes by a colleague and I was impressed by their quality and the stability of the paint on the brush. They feel very controlled and smooth when painting, a... See more
Company replied
My initial order was lost by the courier (no fault of Specialist Crafts). Replacement orders were rapidly organised and I was updated by email of their progress. Everyone I spoke to in customer servic... See more
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Company details
- #21 of 30 best companies in Art supply shop
- #44 of 61 best companies in Craft shop
- #17 of 30 best companies in Educational Supply Shop
- #9 of 16 best companies in School Supply Shop
Written by the company
We are a leading supplier of Art, Design and Technology resources to educational establishments, students and artists worldwide. Our extensive range includes over 28,000 products, including our own brand, offering high-quality art materials at sensible prices. Our in-house experts continuously try, test, and develop the range, staying ahead of the trends to ensure you have access to the latest products and techniques. Here at Specialist Crafts, we have over 100 years of experience supplying the highest-quality materials at excellent value for money and providing exceptional customer service from our distribution centres in the UK, Ireland, and Dubai.
Contact info
Hamilton House, Mountain Road, LE4 9HQ, Leicester, United Kingdom
- 0116 269 7711
- orders@specialistcrafts.co.uk
- specialistcrafts.co.uk
4.7
Excellent
75 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Just what I needed and they delivered…
Just what I needed and they delivered to Northern Ireland which is always a plus!!
29 May 2026
Reply from Specialist Crafts
Thank you for your review Mr Bailie! We are pleased we were able to deliver what you needed.
Ease of ordering and quality products…
Ease of ordering and quality products matching the efficient delivery and great packaging. Have used this business before and will continue to do so.
29 May 2026
Reply from Specialist Crafts
Thank you for your kind review Shereen.
Great all round service
Great all round service - product as described - SCs have a great range of materials for my projects so will return in the future - many thanks.
27 May 2026
Reply from Specialist Crafts
Thank you for the kind words.
We are pleased you had a good experience and that you found we have a great range of products
Good set of pencils
Good set of pencils, pastel so I worried about them breaking in transit. But seem to be ok.. so far. Cheapest I could find online.
26 May 2026
Reply from Specialist Crafts
Thank you for your kind review Kelly. We hope you enjoy using your pencils.
Dylon Washing machine dye important for my work
Everything well packed and delivery was only a few days after ordering.
Thanks very much.
26 May 2026
Reply from Specialist Crafts
Thank you for your review Velma! We are pleased that delivery was quick and your order well-packed.
Reply from Specialist Crafts
Thank you for your kind review Michael. We appreciate your comments regarding our prices and delivery.
Really quick and excellent customer service
Really quick and excellent customer service. A paint colour arrived that wasn’t quite what I was expecting and they were so helpful and sent another colour free of charge via next day delivery so I can mix and get it just right. Very friendly team!
18 May 2026
Unprompted review
Reply from Specialist Crafts
Thank you for your kind review Rose.
We are pleased you found our customer service helpful as we always aim to do the best for our customers. Happy painting
Reply from Specialist Crafts
Thank you Annalisa. We aim to please
Gele print plates
We got exactly what we wanted and love our purchase.
It was not in stock immediately but we wete given notice and it arrived on time.
6 May 2026
Reply from Specialist Crafts
Thank you for the kind review.
We are glad the Gel plates arrived as advised
Very happy
The item I purchased for my studio was excellent value for money. I am grateful to have found it. Used for the first time today and I am happy. It will make my practice much easier. Thank you so much.
6 May 2026
Reply from Specialist Crafts
Thank you for taking the time to leave a review.
We are pleased you can put the slab roller to good use and find it good value
Reply from Specialist Crafts
Thank you for the kind review Joan
Reply from Specialist Crafts
Thank you for leaving a review.
We appreciate your feedback
Reply from Specialist Crafts
Thank you for your review Julie.
We are pleased to hear you are happy with our service
Artist range oil painting brushes
I was given the Artist range oil painting brushes by a colleague and I was impressed by their quality and the stability of the paint on the brush. They feel very controlled and smooth when painting, and the bristles keep their shape really well. I must confess they are some of the best brushes I have ever used. They also seem very durable and don’t lose hairs, which makes them even more enjoyable to work with.
4 May 2026
Unprompted review
Reply from Specialist Crafts
Thank you for your kind review Don.
We are pleased you are happy with the quality of the artist brushes as we pride ourselves on supplying great quality products at competitive prices.
We expect our brushes to withstand the rigours of regular classroom use.
You are such a reliable organisation…
You are such a reliable organisation with excellent quality products
27 April 2026
Reply from Specialist Crafts
Thank you for your kind words Emma!
We are pleased you like the quality of our products
Great product and at prices I couldn't…
Great product and at prices I couldn't find elsewhere. Much appreciated.
7 April 2026
Reply from Specialist Crafts
Thank you for your review Patricia- we are delighted that you are happy with our products and prices.
Reply from Specialist Crafts
Thank you for the kind review Kate.
We are glad you enjoy the service we provide
Reply from Specialist Crafts
Thank you for the positive feedback Mr Warminger
Really fast delivery
Really fast delivery, I have find the pricing to be very fair and good and the products great quality, I shall be back for more, thank you
7 April 2026
Reply from Specialist Crafts
Thank you so much for your kind words.
We look forward to fulfilling future orders from you
Reply from Specialist Crafts
Thank you for your kind review Mandy. We are pleased that your delivery was prompt and securely packaged.
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