Besides being spammed, which gives big scam vibes - I researched the company to find actual users who had great feedback so I entertained it.. and my rep was actually fantastic. Easy to work with, ve... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I had the pleasure of dealing with Penny Morash, she made me feel very comfortable . Penny is very friendly, pleasant , knowledgeable. very confidant. She helped me with what i needed... I have given... See more
Company replied
The agent Camille Holder was awesome, she took the ti me to explain everything to me. I didn't feel hurried or pushed along . Camille is kind and patient.when i made an error she took the time to doub... See more
Company replied
I’m sixty six years young with type two diabetes. It was very difficult for me to find an insurance company that would cover me. I’m so relieved now that I can have some money to cover my funeral and... See more
Company replied
Company details
Written by the company
Specialty Life Insurance specializes in guaranteed and simplified issue insurance products in Canada.
Contact info
8000 Jane Street Tower A, Suite 101, L4K 5B8, Concord, Canada
- 1.877.754.5404
- info@specialtylifeinsurance.ca
- specialtylifeinsurance.ca
4.1
Great
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Reply from Specialty Life Insurance
Thank you for your feedback!
Reply from Specialty Life Insurance
We apologize that you have not yet received your paperwork. We will follow up with our Administrative Department to look into this and ensure it is sent to you as soon as possible.
Help Me To Understand My Needs
17 June 2026
Reply from Specialty Life Insurance
Thank you for your review! We’re glad we could help you better understand your needs and options.
She was very knowledgeable.
10 June 2026
Reply from Specialty Life Insurance
Thank you for your positive feedback, Deborah.
Little mix up at first with 2 people…
Little mix up at first with 2 people sending an application. Fine once second one was cancelled.
14 June 2026
Reply from Specialty Life Insurance
Thank you for your feedback. We apologize for the initial mix-up and appreciate your patience while it was resolved. We’re glad everything was sorted out and that your experience improved once the duplicate application was cancelled.
Approachable and knowledgeable advisor
Approachable and knowledgeable advisor. She answered my questions with simple terms that a lay person like me would understand.
14 June 2026
Reply from Specialty Life Insurance
Thank you for sharing your positive experience, Rosario.
Reply from Specialty Life Insurance
Thank you for your feedback, Wendy!
Reply from Specialty Life Insurance
Thank you for sharing, Simon!
too bad i had to give one star cuz they…
too bad i had to give one star cuz they are worth -10 they took my application fraudulently claimed i agreed to allow them to investoigate with teir own agency for any background issues whiuch i had none.then after waiting almost a month they claimed they can still insure me but not at the price agreed upon this company really horrific..with less tha desireable representatives that probably serve hamburgers in tghe morning then start their harrassing calls STAY AWAY from them
18 June 2026
Unprompted review
Reply from Specialty Life Insurance
We’re very sorry to hear about your experience and sincerely apologize for the frustration this has caused. We would like to look into this right away and better understand what happened. Please provide your policy number or the email address associated with your application by contacting us at info@specialtylifeinsurance.ca, and our team will review your concerns as soon as possible.
Reply from Specialty Life Insurance
We’re glad to hear that you found the information helpful and appreciated the additional options presented to you. It’s great to know you had a friendly and positive experience with our team.
I didn't think I was buying but an…
I didn't think I was buying but an information session. All of a sudden my bank was deducted without me telling her my info of my bank.
10 June 2026
Reply from Specialty Life Insurance
Thank you for bringing this to our attention. We sincerely apologize for your experience and understand your concern. A member of our Client Support team will be reaching out to you shortly to address your concerns.
Great person (Ken)
Great person (Ken). He explained everything clearly. Good sense of humour, friendly. Things were done in a timely manner. I am very pleased.
10 June 2026
Reply from Specialty Life Insurance
Thank you for sharing your experience. We’re so pleased to hear that Ken made the process clear, enjoyable, and efficient. We truly appreciate your trust in Specialty Life Insurance.
Haven’t gotten the policy
Haven’t gotten the policy. No chance to read. As for the telephone call, I am 68 so I have to pay a lot. So I decided to go with an accident policy .CS
17 June 2026
Reply from Specialty Life Insurance
We apologize that you have not yet received your policy documents. We will follow up with our Administrative Department to look into this and ensure the policy is sent to you as soon as possible.
Excellent Client representative
The representative that assisted myself and my husband was considerate and patient with both my husband and myself and as a result we are more at ease with our choice.
9 June 2026
Reply from Specialty Life Insurance
Thank you for your positive feedback, Grace!
I signed up but have not seen my policy…
I signed up but have not seen my policy emailed to me
a payment has come out of my bank so I guess its working and im covered, called twice to my agent who sighed me up with no follow up call
10 June 2026
Reply from Specialty Life Insurance
Thank you for bringing this to our attention, and we apologize for the delay and lack of follow-up. We understand how important it is to receive your policy documents promptly. We will follow up with our Administrative Department to look into this and ensure your policy information is sent to you as soon as possible.
Agent was nice but monthly premium too…
Agent was nice but monthly premium too high for $10K funeral insurance.
8 June 2026
Reply from Specialty Life Insurance
Thank you for your feedback. We’re glad to hear you had a positive experience with our agent. We understand that pricing is an important factor, and premiums can vary based on several factors including age, health, and coverage type. We appreciate you taking the time to share your thoughts.
Reply from Specialty Life Insurance
Thank you for your feedback, Teresita.
What was right for me
They help me pick the right one for me and now it’s possible that when I pass, the financial burden will not follow on my child because he will get money to help with that
14 June 2026
Reply from Specialty Life Insurance
Thank you for sharing your experience. We’re glad we could help you find the right coverage for your needs and provide peace of mind knowing your loved ones will have financial support when they need it most.
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