Besides being spammed, which gives big scam vibes - I researched the company to find actual users who had great feedback so I entertained it.. and my rep was actually fantastic. Easy to work with, ve... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had the pleasure of dealing with Penny Morash, she made me feel very comfortable . Penny is very friendly, pleasant , knowledgeable. very confidant. She helped me with what i needed... I have given... See more
Company replied
The agent Camille Holder was awesome, she took the ti me to explain everything to me. I didn't feel hurried or pushed along . Camille is kind and patient.when i made an error she took the time to doub... See more
Company replied
I’m sixty six years young with type two diabetes. It was very difficult for me to find an insurance company that would cover me. I’m so relieved now that I can have some money to cover my funeral and... See more
Company replied
Company details
Written by the company
Specialty Life Insurance specializes in guaranteed and simplified issue insurance products in Canada.
Contact info
8000 Jane Street Tower A, Suite 101, L4K 5B8, Concord, Canada
- 1.877.754.5404
- info@specialtylifeinsurance.ca
- specialtylifeinsurance.ca
4.1
Great
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Please reply to Donna Dodds.
Please reply to Donna M. Dodds...I wish to cancel my policy a.s.a.p. Please do not withdraw any funds. Thank you. Donna M. Dodds 250 650-7591.
5 April 2026
Reply from Specialty Life Insurance
Hello Donna, a client support representative will be in touch shortly to process cancellation.
Ameena Bhatia
Ameena Bhatia, I cannot express how I feel, a dark cloud has been lifted. Thankyou for taking the time to listen and speak to me. Three yrs. ago my house burnt down, 5 days after my husband passed. It felt so good to talk, I'm always apologizing when I share my story, but you listened, and again Thankyou. God Bless You
10 April 2026
Unprompted review
Reply from Specialty Life Insurance
Hello, thank you for your feedback!
Penny was awesome
Penny, the lovely lady I spoke with on the phone, was genuinely interested in what coverage I was comfortable with, what my budget was, and the coverage available. She was informative, friendly and most helpful. I have diabetes and anxiety, but I was afraid that I wouldn't be able to be approved for life insurance. I will recommend Specialty Life Insurance.
27 February 2026
Reply from Specialty Life Insurance
Thank you for your kind review. We’re so glad Penny was able to provide helpful, friendly support and make the process feel easier. We truly appreciate your recommendation.
Speaking about health history can be…
Speaking about health history can be uncomfortable, but the representative was non judgemental and professional. Thank you!
28 March 2026
Reply from Specialty Life Insurance
We truly appreciate your feedback. Making these conversations feel comfortable and respectful is very important to us.
They were patient and explained…
They were patient and explained everything. It was great they sent the policy to me so I could take my time and read it.0
28 March 2026
Reply from Specialty Life Insurance
Thank you for your review. We’re so pleased to hear you were satisfied with your experience.
Harass you over the phone
Have asked over 20 times not to be contacted by them and the calls still come daily. Legitimate harassment.
6 April 2026
Unprompted review
Reply from Specialty Life Insurance
Hello Jessa, apologies for the inconvenience, your number has been permanently removed.
Totally satisfied
25 March 2026
Reply from Specialty Life Insurance
Thank you for your review. We’re so pleased to hear you were totally satisfied with your experience.
Insurance questionaire interpretation
The agent was very helpful as some of the recorded questons asked were not precise enough for clear interpretation.
26 March 2026
Reply from Specialty Life Insurance
Thank you for your review. We’re glad to hear our agent was helpful in guiding you through the process and providing clarity where needed. We also appreciate your feedback about the recorded questions and will take it into consideration.
Spam Callers
Daily spam calls despite telling the company I am not interested. They call from different numbers so it's not possible to block them.
3 April 2026
Unprompted review
Reply from Specialty Life Insurance
Hello Mitchell, apologies for the inconvenience, your number has been permanently removed.
Affordable…
It was an affordable option and the process was easy. The only thing that would make it better is if the insurance would kick in before 2 years.
2 April 2026
Reply from Specialty Life Insurance
Thank you for your review. We’re glad to hear you found the process easy and the coverage affordable. We also appreciate your feedback about the waiting period and understand that this may not be ideal for everyone.
SPECIALTY INSURANCE Stay away from this company
Stay away from this company, a life insurance agent reached out, at first I was interested, slept on it sent him a message to hold off a month, no response. Decided to cancel completely,called him, finally after numerous calls he answered, assured me it was canceled, called head office spoke about my experience they reassured me it was a canceled quote, no policy
April,1,2026 3 weeks after 6 emails numerous calls they take the premium out of my bank account. Now with more unanswered calls and emails I'm trying to get reimbursed. Horrible customer service, I would not recommend this company to my worst enemy.
1 April 2026
Unprompted review
Reply from Specialty Life Insurance
Hi there, we apologize for the inconvenience. Since we are not able to use the name in this review to find your policy can you please email your details to info@specialtylifeinsurance.ca and we will escalate this complaint immediately.
Spam callers…
Spam calling multiple times daily even though they've been told to stop more than once. They now & forever will only get voicemail
1 April 2026
Unprompted review
Reply from Specialty Life Insurance
Apologies for the inconvenience, please email us your phone number at info@specialtylifeinsurance.ca and we will ensure it is permanently removed.
I have repeatedly asked this company to…
I have repeatedly asked this company to stop calling me as I decided not to go with them due to thier outrageous amount of phone calls. Even when I blocked thier number they would call on multiple different numbers. They are still calling daily
31 March 2026
Unprompted review
Reply from Specialty Life Insurance
Apologies for the inconvenience, please email us your phone number at info@specialtylifeinsurance.ca and we will ensure it is permanently removed.
the sale person was very patient with…
the sale person was very patient with me not being a very good techy guy lol. Hope to here from you soon with my policy .
thx Rick
26 March 2026
Reply from Specialty Life Insurance
Hello Rick, thank you for your kind feedback! We're glad to hear our representative was patient and made the process comfortable for you.
On the spot approval of policy
On the spot approval of policy. They provide options of amount as per the customer needs and premium is within reach or budget.
29 March 2026
Reply from Specialty Life Insurance
We're glad to hear the approval process was quick and that we were able to offer options that fit your needs and budget. We truly appreciate your support!
I was recommended by a friend of mine
I was recommended by a friend of mine. Made the call and after a few questions.I was approved
22 March 2026
Reply from Specialty Life Insurance
Thank you for your feedback! We're glad you were referred to us and that the process was smooth and straightforward. We truly appreciate your trust and support!
Reply from Specialty Life Insurance
Hello Noel, thank you for sharing!
Reply from Specialty Life Insurance
Hello Ralph, we appreciate you sharing your experience!
great service with Konnor
26 March 2026
Reply from Specialty Life Insurance
Hello Julie, thank you for sharing your experience!
Great Customer Service
Great Customer Service, answered all my questions, prices to fit my needs
25 March 2026
Reply from Specialty Life Insurance
Thank you for your feedback! We're glad to hear that all your questions were answered and that we were able to find options that fit your needs and budget.
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