Had a fantastic experience with Kashan at Specsathome! I was in a bit of a panic when my glasses broke unexpectedly, but Kashan managed to see me on very short notice. He quickly sorted me out with... See more
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Company details
- #2 of 8 best companies in Optical Wholesaler
Written by the company
At SpecsatHome, we have a simple mission statement: to provide designer glasses at prices everyone can afford, while offering unparalleled customer service. That’s why you’ll find the latest styles from top designers like Ray-Ban, Jaeger and Police without the high street premium. What’s better, though, is you can take advantage of this season’s on-trend looks at affordable prices, all from the comfort of your own home. Backed by qualified opticians and offering a wide range of prescription lenses, we really are your one-stop online shop for all your eyewear needs. From sunglasses to fashionable day-to-day specs, we’ve got you covered. All this, with free UK delivery.
Contact info
2 Mapleleafe Gardens, IG6 1LG, London, United Kingdom
- 02038862278
- info@specsathome.london
- specsathome.london
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EXCELLENT
I found specs at home on google I got in touch by what's app message within no time I had a reply from Kashan regarding a pair of glasses I enquired about the customer service is excellent I received and very fast postage Kashan was very professional, and very pleasant to talk to when he rang me very highly recommended company thank you Kashan
Great value for designer Reykjavik Eyes…
Great value for designer Reykjavik Eyes frames.
Friendly staff, good comms. Swift delivery. Excellent service.
A fast friendly service
A fast friendly service to supply a new frame to replace a damaged frame. From telephone order to delivery by post just 4 days. Price was extremely reasonable!
customer service and quality
The customer service and quality of frames are excellent! I have a complex prescription so there was some back and forth and all the advice and care to ensure everything was accurate made the whole experience extra special, I would not hesitate in recommending to anyone.
Ordered my frames which came within a…
Ordered my frames which came within a few days at a good price
Would use Specs at Home again
Excellent response for my order and…
Excellent response for my order and what a great price😃
Excellent service and value for money
Even at age cheapest price on the highstreet, Specs at Home still came in at £50 less. Ordering was easy and delivery very fast, with excellent packaging. I would definately recommend and use agin. Thank you!
Stepper petite frames…
I received some Stepper frames from Specs at Home. I am a petite size so it is difficult for me to find glasses small enough on the high street. The glasses I received were a perfect fit and a very good price being £50 cheaper than in a shop. The frames arrived within days along with a lovely case. Thank you.
Great range. Amazing price!
Had the glasses I was looking for - updated version too. Great price. In perfect condition on arrival and in designers case.
Got exactly what I wanted for a fraction of the price. Thanks!
Purchase of Stepper Frames
Very easy and helpful company to deal with and competitive pricing. The frames arrived as described, packed extremely well in an almost indestructible compartmental box. All in all very pleased.
Happy with my new glasses frame
Nice customer service received my new glasses frame very quickly thank you!
Great service and support.
Perfect support and customer oriented…
Perfect support and customer oriented quick replies. Many thanks to Mr. Kashan.
Absolutely amazing experience
Absolutely amazing experience. I had a gent called Kashan who was unbelievably helpful throughout each process of the order.
My specs arrived today, are a perfect fit and the vision is that good, i’ve realised that my original pair i bought from a popular opticians may of been wrong. Will be purchasing a second pair from these guys for sure!!
Care of team…
The prices is what drew me to the company. Had a small issue with shipping and contact info. Once i got ahold of the customer service they immediately rectified both situations with speed and care!! And my glasses were mailed. I would definitely recommend the company. Thank you!
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