Had a fantastic experience with Kashan at Specsathome! I was in a bit of a panic when my glasses broke unexpectedly, but Kashan managed to see me on very short notice. He quickly sorted me out with... See more
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Review summary
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Kashan from Specs at Home was extremely helpful and efficient with all aspects of our order. We required a specific frame which had be sourced from abroad and Kashan kept us updated throughout and w... See more
Reglazed my frames with specs at home. Recieved an outstanding service. Shown all options and price specifications at initial meeting.I chose a great lens, and I was then contacted with a few... See more
My elderly uncle for whom I care, regularly sits on his glasses causing varying degree of destruction of the frames. Wonderfully, Specs at Home sell the exact frame and so suddenly it's easy to buy-in... See more
Company details
- #2 of 8 best companies in Optical Wholesaler
Written by the company
At SpecsatHome, we have a simple mission statement: to provide designer glasses at prices everyone can afford, while offering unparalleled customer service. That’s why you’ll find the latest styles from top designers like Ray-Ban, Jaeger and Police without the high street premium. What’s better, though, is you can take advantage of this season’s on-trend looks at affordable prices, all from the comfort of your own home. Backed by qualified opticians and offering a wide range of prescription lenses, we really are your one-stop online shop for all your eyewear needs. From sunglasses to fashionable day-to-day specs, we’ve got you covered. All this, with free UK delivery.
Contact info
2 Mapleleafe Gardens, IG6 1LG, London, United Kingdom
- 02038862278
- info@specsathome.london
- specsathome.london
4.9
Excellent
435 reviews
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Quality frames at good prices.
From ordering to arrival was less than 48 hours. The frames were well packaged. The frames were chosen as like for like.My new lenses were fitted into my old frames. The quality of the new frames allowed the new lenses to fit perfectly in seconds. I received a good saving on the purchase compared to many other suppliers.
29 January 2026
The speed of delivery
The speed of delivery, arriving the next day was superb, after a very friendly and helpful chat on the phone. The new glasses look fantastic. Thank you.
17 February 2026
They sorted out my order
I ordered the wrong colour. I was able to call them to get the colour swapped.
It was so reassuring that when I found my product, the link on the search engine had it in stock. Other links didn't.
26 January 2026
Great service
Great service, even after the delay in delivery, the customer service was great!
22 January 2026
First class service!
Excellent communication, very helpful and friendly staff on the telephone prior to ordering replacement frames. New frames arrived quickly, well packaged with all detailed information about them.
Would thoroughly recommend and will be using again I'm sure.
Thank you all!
13 January 2026
Understanding customer service
Understanding customer service. Prompt dispatch and excellent service. Only issue was the ‘special delivery’ from Post Office that required some one to take delivery. With no notice of timings, two attempted deliveries meant a collection from the local post office.
29 January 2026
Great service.
Needed replacement frames at a reasonable price if I changed the lenses myself.
13 January 2026
Compared with specsavers
Compared with specsavers I found that the quality of the frames and lenses, and the accuracy of PD and vertical lens position to be so much better. Keep up the good work.
26 January 2026
SpecsatHome couldn’t do enough to help
SpecsatHome couldn’t do enough to help. Their knowledge and help was exactly as I had hoped for. I will definitely be using them again.
3 January 2026
I’am just very happy I was made aware…
I’am just very happy I was made aware of your company, as I had just broken the arm on my favourite glasses, so very very happy I could order more frames and have my lenses put in them. Good quick service, and will happily recommend.
22 January 2026
Lovely company to deal with
Lovely company to deal with. Plenty of communication, glasses arrived at desired time and quality was excellent. Unfortunately they didn't fit (sizes etc on website, just didn't fit how I needed to) and I received quick replies and confirmations. Thank you so much
22 December 2025
Exceptional service from Kashan
Exceptional service from Kashan. My specs are really lovely and I can tell they’re superb quality lenses. Highly recommend Specsathome.london and will certainly order from Kashan again when I need to. Have told all my friends too!
10 January 2026
Unprompted review
Excellent service
Kashan went above and beyond to ensure my prescription sunglasses were delivered very quickly from the order date, so that I had them for an upcoming holiday. Brilliant communication and overall level of service. Will 100% use SpecsatHome moving forward.
7 January 2026
I've been impressed with the customer…
I've been impressed with the customer service. So responsive and polite. Thank you
6 January 2026
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