Specs at Home Reviews 

435
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and friendly service, often highlighting the staff's helpfulness and professional approach in handling orders and repairs. Many people appreciate the outstanding quality of the products, including frames and lenses, which are frequently described as perfect fit and stylish. Reviewers are particularly impressed with the affordability, noting that prices are often significantly lower than high street retailers, providing excellent value. The delivery service is consistently fast and reliable, with many customers receiving their orders quickly and well-packaged. The overall ordering process is described as easy and efficient, contributing to a highly positive customer experience.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the excellent quality and value of the... See more

Service

Customers consistently note positive experiences with service, often highlighting the excellent... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that the prices are very... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of online ordering and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a fantastic experience with Kashan at Specsathome! I was in a bit of a panic when my glasses broke unexpectedly, but Kashan managed to see me on very short notice. He quickly sorted me out with... See more

Rated 5 out of 5 stars

Kashan from Specs at Home was extremely helpful and efficient with all aspects of our order. We required a specific frame which had be sourced from abroad and Kashan kept us updated throughout and w... See more

Rated 5 out of 5 stars

Reglazed my frames with specs at home. Recieved an outstanding service. Shown all options and price specifications at initial meeting.I chose a great lens, and I was then contacted with a few... See more

Rated 5 out of 5 stars

My elderly uncle for whom I care, regularly sits on his glasses causing varying degree of destruction of the frames. Wonderfully, Specs at Home sell the exact frame and so suddenly it's easy to buy-in... See more


Company details

  1. #2 of 8 best companies in Optical Wholesaler

Written by the company

At SpecsatHome, we have a simple mission statement: to provide designer glasses at prices everyone can afford, while offering unparalleled customer service. That’s why you’ll find the latest styles from top designers like Ray-Ban, Jaeger and Police without the high street premium. What’s better, though, is you can take advantage of this season’s on-trend looks at affordable prices, all from the comfort of your own home. Backed by qualified opticians and offering a wide range of prescription lenses, we really are your one-stop online shop for all your eyewear needs. From sunglasses to fashionable day-to-day specs, we’ve got you covered. All this, with free UK delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

435 reviews

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4.9

All reviews

(435)

137 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reglazed my frames with specs at home

Reglazed my frames with specs at home.

Recieved an outstanding service. Shown all options and price specifications at initial meeting.I chose a great lens, and I was then contacted with a few days to come and collect my frames, which was less than half the time originally quoted.

My glasses are completely updated and the price was much cheaper than other local retailers. Im very happy with my purchase

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, good price and excellent delivery time. What more can I say, oh this is the second frame I have bought due to puppy and clumsiness issues!

1 September 2025
Rated 5 out of 5 stars

First Class Products and Service

Great selection of frames backed by first class service and took the trouble confirming the exact colour needed. Very good price for a quality product. Would use again recommended for all your optical needs.

28 August 2025
Rated 5 out of 5 stars

Easy online ordering.

Kashan Is so helpful and makes the whole process of ordering very easy. He is there immediately if you need him. Absolutely first class customer service.
I had made a mistake on my order and he quickly sorted it out in a polite and friendly way. The glasses are perfect, less than half the price I usually pay, and they arrived very quickly. I will certainly return here again.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

Kashan, is very professional and dedicated to make sure that the glasses you order are done to perfection. Very polite and great communication. I will certainly have my glasses made with Kashan in the future
Thanks Sue

25 July 2025
Unprompted review
Rated 5 out of 5 stars

I can't speak highly enough of Kashan…

I can't speak highly enough of Kashan Aziz. His family run company puts the customer's satisfaction ahead of any other consideration. Kashan has gone out of his way to accommodate both my schedule and eyewear needs, right down to long conversations about the best lenses for my needs. Add to this prices that are the most reasonable I've found online or IRL, and you have an unbeatable combination. (Also, besides being an experienced and knowledgable optician, he's a lovely human being.)

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Quick, friendly and professional service. Have used online glasses companies before but specs at home are have been the best. Excellent customer service and the product is just as expected. Highly recommended

11 July 2025
Rated 5 out of 5 stars

Great online service

Great experience! The optician in Kashan was super helpful and trustworthy. Sent me 2 frames to try without any deposit and gave excellent advice. Highly recommended!

4 July 2025

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