Specs at Home Reviews 

Excellent service. Ordered Stepper frames on Bank Holiday Monday - they arrived on Wednesday morning. Great price too.

This is not the first time that I have ordered from Specs At Home. The glasses are OK and the little bottles of cleaning spray are a nice touch. I don't see why the E-mail address that I used for my previous order is now blocked from your system, when I am perfectly able to set up a new account. Do you not like repeat custom ?

The service was great the gentleman i spoke to was very help full and polite

I had lost the hope of getting my cartier glasses fixed, probably after accidentally dropping them. Scoured the web to find replacements but then, I found Kashan's SpecsatHome through the google search engine, based right here in the East London UK. Very calm and professional gentleman. He replaced my lenses and did an excellent job for a reasonable price that took him less than 5 days instead of the original 12 days waiting time. What a star he is....My cartier is back to live. Very impressed !!! Thanks SpecatHome. (Kayode)

ORDER #2581 I sent an email to your company on the same day that I placed an order. I advised you to send the item to Portugal instead of Australia. Now it is on its way to Australia and I am only back in Australia on the 14/6/25.
The item cannot be received and will be sent back to the UK.pathetic !

These Guys went the extra mile to ensure I was happy with my glasses,best service ever,would highly recommend,and now these Guys are my go to for glasses and sunglasses

Great and spontaneous communication. Shipping was fast, and the item arrived in perfect condition. The packaging was secure and eco-friendly. Overall, I highly recommend this product to anyone considering it. It’s worth every penny, and I would absolutely buy from this brand again. Special shoutout to Kashan Aziz for his impeccable service and communication.

Great service Great products Will absolutely use again

Fully transparent let me know that there will be a slight delay and if I was okay with waiting and the option to cancel. And it still came faster than expected. Need to get the lens changed now

I came to SpecsAtHome because I needed to get a replacement frame to repair a broken pair of glasses, and they had the closest pairs I could find. One pair was a perfect fit, and meant I didn't have to throw a pair away. Unfortunately the second pair came with a loose arm, likely a manufacturing defect. But fortunately this issue was sorted out in an instant when I reported it and enquired about a refund. Kashan gave me a call and was very helpful, I explained the issue and he refunded the cost straight away. Excellent service, I'll definitely check SpecsAtHome again when I need a new pair of glasses!

Great service. The specs arrived very quick the next day. They are perfect. Thank you

Kashan at Specsathome was incredibly helpful offering great customer service, I will definitely use Specsathome in the future when I need new glasses

I purchased a pair of Ray Ban sunglasses online from Specs at Home. Unfortunately the supplier had deleted the particular model from the range but Kashan who dealt with my purchase went above and beyond to help me in every way he could to find a replacement.

I found his approach both friendly, professional and helpful, even calling me to discuss my requirements.

This a genuine and trustworthy company which sadly rare in today’s world, and I thank the staff for such a professional and positive experience.

One side piece came away from the main frame after only two weeks. My optician had to repair them. Has happened again since then.

Excellent service, good communication, fast delivery. quality glasses at a third of high street opticians prices. thank you

Brilliant Brilliant service. Thankyou. Ordered the Frames on Wednesday evening. Decided I needed an extra pair added to the order on Thursday morning. Phoned the company - no bother at all to do this. Frames posted on Thursday evening and a photo taken of same to let me know it was on its way. Frames delivered on Friday.
Follow up text on Saturday to check that all was OK with the frames etc.
Very personal service.
One very happy customer. Hassle free from start to finish and a really quick service. Thanks so much. Would have no hesitation in using them again or recommending them to others.
Thanks again.

Kashan was amazing. Seriously. Really personal service and I will be buying all future purchases from here. Can't recommend enough.

Was shipped within 1 working day. Super fast and great service.

This is the second time I have purchased frames from Kashan and both times he has been very helpful, friendly and efficient. Excellent company to work with, highly recommend.

I am a very satisfied customer. I had prescription sunglasses made by Kashan. He answered all my queries patiently and thoroughly although all the exchanges were by phone (I live in Liverpool). He spent more time explaining the different options than the average high street optician. I also ordered some frames which were delivered in record speed. I would have no hesitation in dealing with him again.