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Specscart. Reviews 

6,168
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,440 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including glasses, frames, and lenses, often noting the premium presentation and useful accessories. Many people highlight the fantastic service, describing the ordering process as easy and efficient with excellent communication, alongside exceptionally fast delivery and overall value. However, some customers also noted issues with their orders, specifically receiving glasses with incorrect prescriptions or entirely wrong frames. These experiences included lenses that did not match the ordered prescription, causing blurred vision, and instances of receiving different frames.

What people talk about most

Product

People report positive experiences with product quality, often praising the excellent quality of their... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, incredible, and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent quality of the glasses,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Order

Reviewers highlight positive aspects of order, with many praising the easy and quick ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product with fantastic service. Fast turn around. Ordered prescription glasses. The whole procedure was simple. I particularly liked the fact that I was kept informed of each stage of the or... See more

Company replied

Rated 5 out of 5 stars

Ordered BUSK 7 non prescriptive glasses. These came with free fully loaded lens. Absolutely amazing quality product. Delivered very quickly. The glasses and the accompanying box, pouch, keyring... See more

Company replied

Rated 5 out of 5 stars

Ordered on the Wednesday 24th evening and I was wearing the sunglasses by the Friday morning, super speedy service. The glasses are perfect and there's a good selection of tints available. Also in... See more

Company replied

Rated 5 out of 5 stars

I have used this company for 4 years and ordered numerous pairs of glasses as my prescription has changed. Single vision, varifocals and tinted. The service has always been fantastic and they offer re... See more

Company replied


Company details

  1. #16 of 45 best companies in Glasses store
  2. #11 of 18 best companies in Eye Care Clinic
  3. #11 of 26 best companies in Optician
  4. #19 of 50 best companies in Sunglasses shop

About Specscart.

Written by the company

Specscart.

Specscart is one of the fastest-growing eyewear startups in the UK. With three physical stores in Manchester and an e-commerce website, we bring 2000+ fashionable eyewear styles made in the UK at unbeatable prices and deliver them in a record-breaking time of 24 hours.

Like superheroes, our brand also has an inspiring origin. Okay, it didn’t involve any radioactive spider bites, but it“s a lot more relatable. Our founder, Sid, broke his eyeglasses just one day before his semester exams. Wandering through Manchester City Centre in search of a replacement, he encountered only overpriced or mediocre options. The glasses he fancied were locked behind high-security displays, priced steeply at over £150. After reluctantly paying a small fortune without the chance to properly try them on, the glasses arrived—too late for his exams. Hope was lost here, but direction and purpose were found.

Sid realised that eyewear, much like shoes, should come with options that cater to different needs and occasions without breaking the bank or compromising on quality. Driven by this idea, Sid envisioned a brand where selecting glasses would be as enjoyable and straightforward as choosing a pair of shoes for different occasions—hence our tagline, “A Frame for Every Game.“

This vision gave rise to Specscart: an award-winning startup, on a mission to revolutionise the eyewear industry by changing the way people perceive glasses, from being a tool of sight correction to a sustainably made fashion accessory, that is a true joy to wear.

OUR PROMISE

At Specscart, we make a commitment to never sell anything that we wouldn’t buy ourselves. This means you receive essential upgrades like anti-glare, anti-UV, anti-scratch, and impact-resistant coatings on all glasses at no extra charge. Plus, every order comes complete with a protective case, designer cleaning cloth, cleaning solution, and a screwdriver. To ensure your vision is at its best, Specscart offers free eye tests for everyone at all our retails stores.

Free Try at Home 2.0

Written by the company

Try Our Glasses at Home
Try 4 Frames of your choice and get that with 3 Lenses and a laser light at your home for 7 days. The service is completely free with shipping.

Our Shipping Promise

Free Fast Shipping

We offer free fast shipping on all orders including free 24-hour dispatch on simple prescription and non-prescription glasses (subject to stock availability).

Contact info

4.8

Excellent

TrustScore 5 out of 5

6k reviews

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Replied to 96% of negative reviews

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4.8

All reviews

(6,168)

2,279 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant

Brilliant, a problem with prescription, sorted very quickly. Many thanks. 👍😀

25 June 2026
Specscart. logo

Reply from Specscart.

Nobody wants to discover there's an issue with their prescription, so I'm really pleased the team was able to put things right without delay. Looking after our customers doesn't stop once an order has been delivered, and it's good to know that came across in your experience.

Thank you for your trust and your kind words.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

2 Pairs Purchased & they're Perfect!

I've now purchased 2 pairs of glasses from Specscart and I'm really pleased with both pairs. The 'try at home' experience is easy to do and really useful. Communications once you've ordered is quick and I was able to sort a tricky situation out fairly pain free with my first pair. Then when I ordered my second, everything was kept on file so we didn't have to repeat any processes. Delivert us quick and the glasses are well packaged. Would highly recommend!

24 June 2026
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Reply from Specscart.

There's nothing more rewarding than seeing someone come back for another pair. We work hard to make every step feel effortless, and it's great to hear that your second order was even smoother thanks to everything already being in place.

I'm also pleased to know the Home Trial helped you choose with confidence and that the team could make things straightforward when you needed a little extra support. That's exactly the kind of experience we want every customer to have.

Thank you for your recommendation and for choosing Specscart again. It really does mean a lot to us.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

I wanted a pair of sunglasses re glazed…

I wanted a pair of sunglasses re glazed and back in time for my holiday in 10 days time. I sent them 24 hour tracked and received them back less than 48 hours later. Half the price of the high street, extremely happy with them and the support and help I received from Ansh. Highly recommend Specscart and will definitely use again - thanks.

24 June 2026
Unprompted review
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Reply from Specscart.

There's something especially satisfying about helping someone get ready for a holiday without the added worry of whether their glasses will arrive in time. We know how important those deadlines can be, so it's fantastic to hear everything came together just when you needed it.

I'm also delighted Ansh was able to support you throughout the process. I'll be sure to pass on your kind words, as they'll mean a great deal to him personally.

Thank you for trusting us with your frames, and for recognising that great service doesn't have to come with a high street price tag.

We look forward to serving you soon.

Team Specscart

Rated 4 out of 5 stars

Had to chase as it took longer than…

Had to chase as it took longer than normal for specs to arrive (although that was apparently a problem beyond their control), otherwise 5*

24 June 2026
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Reply from Specscart.

Thank you for your honest feedback. While we always aim to deliver as quickly as possible, there are occasionally circumstances outside our control that can affect delivery times. Even so, we know how important it is to keep our customers informed, and we'll continue working to make that part of the experience even better.

I'm really pleased that, despite the delay, we were still able to earn such a positive overall impression. We truly appreciate your understanding and your support.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Excellent service

Excellent service. Great new tinted prescription lenses and very fast production and delivery 👍🏻

24 June 2026
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Reply from Specscart.

It's always rewarding to know we've delivered on both quality and speed. We put just as much care into crafting every pair of lenses as we do into getting them to our customers as quickly as possible, so your feedback is a real boost for the team.

Thank you for choosing Specscart. We hope your new tinted prescription lenses serve you well for many adventures to come.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Excellent service and communication

Excellent service and communication. I am very impressed and would certainly use again and recommend.

19 June 2026
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Reply from Specscart.

It's incredibly rewarding to know we've made such a positive impression. We believe great service is built on keeping customers informed, delivering on our promises, and making the whole experience as straightforward as possible.

Thank you for your recommendation and for putting your trust in Specscart. We look forward to welcoming you back again.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Prescription sunglasses in a rush

Needed some prescription sunglasses in a rush just before a holiday - how simple and efficient Specscart was. I was a bit dubious, but having ordered at 8pm on Wednesday there my sunglasses were in my hands by Friday afternoon. Great service and very quick delivery.
Prescription and fit perfectly fine.
I think its a little difficult to judge the quality of the frames without seeing them in your hands, if you need a basic pair of specs made well and delivered quickly I would have no hesitation in recommending Specscart. Thanks.

19 June 2026
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Reply from Specscart.

It's always nice to prove that ordering glasses online can be every bit as reliable as people hope. We know there can be a little uncertainty the first time, especially when you're working to a deadline, so it's incredibly rewarding to hear we earned your confidence.

Thank you as well for your balanced feedback. We completely understand that choosing frames online is a different experience to seeing them in person, which is exactly why we're always looking for ways to make that decision easier for our customers.

We really appreciate your recommendation and hope your new sunglasses are the perfect companion for your holiday.

We look forward to serving you soon.

Team Specscart

Rated 4 out of 5 stars

Lovely frames, smashing glasses

I visited the website and saw several pairs of frames I liked. Had them delivered for a home trial - excellent idea - and they arrived promptly and well packaged. Loved 1 frame and set about purchasing some varifocals with thinned transition lenses. All went well until I tried to pay for them. There was a discount code available at checkout which I qualified for as they came to £270. But it wouldn't work. I tried on a different device but still no joy so I rang the customer services department and thats where it all went a bit wrong. I got a member of staff who clearly had some training needs. My issue wasn't resolved HOWEVER, I was then contacted by Tamsin who took ownership of the matter and the rest of my experience was great.
I am super pleased with my glasses and have already recommended Specscart to a friend

23 June 2026
Unprompted review
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Reply from Specscart.

Hi Clare,

Thank you for your feedback. We are very sorry to hear about your experience and apologise for the frustration caused while trying to place your order.

We're pleased to see that your order was eventually completed successfully with the discount applied, but we understand that doesn't take away from the difficulties you faced. We have tried reaching out and left a voicemail yesterday, as we'd appreciate the opportunity to learn more about what happened and discuss your experience further.

Thank you again for bringing this to our attention.

Kind Regards,

Team Specscart

Rated 5 out of 5 stars

Great service great quality and…

Great service great quality and delivered in two days

22 June 2026
Specscart. logo

Reply from Specscart.

It's amazing how much difference a quick turnaround can make when you're waiting for new glasses. Knowing everything arrived promptly and lived up to your expectations for quality is exactly the outcome we hope for with every order.

Thank you for choosing Specscart and for taking a moment to share your experience. We really appreciate your support.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

I tried their try-at-home service

I tried their try-at-home service. Worked really well - and you get reminders to return the trial box in good time. Slick service.

26 May 2026
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Reply from Specscart.

Trying on frames at home should feel just as easy as visiting a store, so it's fantastic to know the experience worked so well for you. We've put a lot of thought into making the Home Trial service as simple and convenient as possible, right through to the reminders that help keep everything hassle-free.

Thank you for giving it a try and for sharing your feedback. It's greatly appreciated.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Great service

23 January 2026
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Reply from Specscart.

Sometimes the shortest reviews say everything that needs to be said. Knowing we delivered the kind of experience you were hoping for is all the encouragement our team needs to keep raising the bar.

Thank you for choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

I urgently need the glasses because my…

I urgently need the glasses because my glasses suddenly got broke and local shops are taking about at least a week but specscart delivered them in 2-3 days,
Wonderful glasses.
Loved it
Thank you for your quick service

22 June 2026
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Reply from Specscart.

When you unexpectedly find yourself without your glasses, every day can feel like a long wait. That's exactly why we've worked so hard to make our service as fast and dependable as possible, so it's wonderful to know we could help when you needed it most.

Thank you for placing your trust in us. We're delighted your new glasses arrived quickly and that you're so happy with them.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

The goods were very well priced

The goods were very well priced, the delivery timescale was great and the person I spoke to with a query was very helpful

20 June 2026
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Reply from Specscart.

We believe great value should never come at the expense of great service, so it's incredibly rewarding to know you experienced both. Whether it's answering a question or making sure an order arrives when expected, it's the little things that make the biggest difference.

Thank you for taking the time to share your experience. Your support means a great deal to everyone at Specscart.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

My second reglazing order. Perfection.

My second reglazing order.
Having already reglazed my primary pair, I sent my secondary prescription Ray-bans to Specscart on Wednesday. They were reglazed and received back on Saturday complete with another cleaning cloth, solution and adjustment tool.
Perfection 👌

22 June 2026
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Reply from Specscart.

There's something incredibly rewarding about being trusted with a customer's favourite frames not just once, but twice. We know reglazing well-loved eyewear is a service people place a lot of confidence in, so it's fantastic to hear we've delivered another experience that lived up to your expectations.

I'm delighted your Ray-Bans are back with you and ready for many more years of wear. We hope the little extras in the package were a welcome touch too.

Thank you for choosing Specscart again.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Brilliant glasses and brilliant…

Brilliant glasses and brilliant customer service again from Spectscart. I really highly recommend this company. Superb products. Thank you very much again.

22 June 2026
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Reply from Specscart.

There's no greater compliment than someone choosing us again and feeling just as confident in their experience the second time around. Consistency is something we work incredibly hard to deliver, so your continued trust means a great deal to everyone here.

Thank you for your generous recommendation and for being part of the Specscart community. We truly appreciate your support.

We look forward to serving you soon.

Team Specscart

Rated 3 out of 5 stars

Wrong items

Quick delivery and nice eyewear but this is my third order where something has gone wrong (they sent the wrong lenses on my latest order) so I won’t be using them again.

30 April 2026
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Reply from Specscart.

Hi Grace,
Thank you for your feedback.

We're pleased to hear that your order arrived quickly and that you liked the eyewear. However, we're sorry to learn that your overall experience didn't meet the standard you expected from us.

We appreciate your continued support over multiple orders, which is why it's particularly disappointing to hear that we've left you feeling this way. Thank you for taking the time to share your feedback, and we'll be reviewing it with the team.

Best Wishes,
Team Specscart

Rated 5 out of 5 stars

Quality, Value and deliver when they say they will

Incredibly Fast, efficient service that was value for money and of a high standard. Wished I’d discovered them sooner 😱

21 June 2026
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Reply from Specscart.

Comments like this make us smile because they capture exactly what we aim to deliver every day — quality eyewear, exceptional service, and great value without the long wait.

I’m especially pleased to hear that everything felt efficient and well worth the investment. And if there’s one thing we hear quite often, it’s that people wish they’d found us sooner!

Thank you for your kind words and for giving Specscart a try.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Delivered as promised

Delivered as promised , pulled me out of a hole with next day delivery A+ , will use again

19 June 2026
Specscart. logo

Reply from Specscart.

There’s nothing quite like knowing we could help when timing really mattered. We understand that sometimes a quick turnaround isn’t just convenient—it’s essential—and I’m delighted we were able to come through for you.

Thank you for trusting us when you needed a fast solution and for taking the time to share your experience. We look forward to helping you again in the future.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Super helpful staff

Super helpful staff. My prescription did take longer than average because it was complex, (I have astigmatism) but not as long as I expected and not as long as it previously has at my high-street opticians. When the glasses arrived, they were well packaged, in a sturdy case with a cool little screwdriver for adjusting and a little credit card thingy with my prescription. They were fine out the box, prescription perfect despite not knowing my PD. 10/10 would buy again, and will do very soon.

21 June 2026
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Reply from Specscart.

What I love about this review is that it highlights the balance between speed and getting things right. More complex prescriptions naturally need a little extra care and attention, so it’s wonderful to hear the turnaround still exceeded your expectations and compared so favourably with your previous experiences.

I’m especially pleased that everything arrived exactly as it should, right down to the packaging and the little extras. We try to make every order feel thoughtful and complete, and hearing that your glasses were perfect straight out of the box is incredibly rewarding.

The fact that you're already planning your next purchase is the biggest compliment we could ask for.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

The manager Debbie at the Walkden shop…

The manager Debbie at the Walkden shop was so helpful and made everything so easy after my husbands glasses broke by accident . She was patient and explained our options and very efficient . I would definitely recommend this store

21 June 2026
Unprompted review
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Reply from Specscart.

It’s wonderful to hear that Debbie was able to make a stressful situation feel much easier. When something unexpected happens, taking the time to listen, explain the options clearly, and guide customers with patience can make all the difference.

Debbie and the Walkden team care deeply about looking after people properly, so your kind words will mean a great deal to them. I’m especially pleased that everything was handled smoothly and efficiently when you needed support most.

Thank you for your recommendation and for taking the time to share your experience.

We look forward to serving you soon.
Team Specscart

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