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Specscart. Reviews 

6,168
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,440 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including glasses, frames, and lenses, often noting the premium presentation and useful accessories. Many people highlight the fantastic service, describing the ordering process as easy and efficient with excellent communication, alongside exceptionally fast delivery and overall value. However, some customers also noted issues with their orders, specifically receiving glasses with incorrect prescriptions or entirely wrong frames. These experiences included lenses that did not match the ordered prescription, causing blurred vision, and instances of receiving different frames.

What people talk about most

Product

People report positive experiences with product quality, often praising the excellent quality of their... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, incredible, and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent quality of the glasses,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Order

Reviewers highlight positive aspects of order, with many praising the easy and quick ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product with fantastic service. Fast turn around. Ordered prescription glasses. The whole procedure was simple. I particularly liked the fact that I was kept informed of each stage of the or... See more

Company replied

Rated 5 out of 5 stars

Ordered BUSK 7 non prescriptive glasses. These came with free fully loaded lens. Absolutely amazing quality product. Delivered very quickly. The glasses and the accompanying box, pouch, keyring... See more

Company replied

Rated 5 out of 5 stars

Ordered on the Wednesday 24th evening and I was wearing the sunglasses by the Friday morning, super speedy service. The glasses are perfect and there's a good selection of tints available. Also in... See more

Company replied

Rated 5 out of 5 stars

I have used this company for 4 years and ordered numerous pairs of glasses as my prescription has changed. Single vision, varifocals and tinted. The service has always been fantastic and they offer re... See more

Company replied


Company details

  1. #16 of 45 best companies in Glasses store
  2. #11 of 18 best companies in Eye Care Clinic
  3. #11 of 26 best companies in Optician
  4. #19 of 50 best companies in Sunglasses shop

About Specscart.

Written by the company

Specscart.

Specscart is one of the fastest-growing eyewear startups in the UK. With three physical stores in Manchester and an e-commerce website, we bring 2000+ fashionable eyewear styles made in the UK at unbeatable prices and deliver them in a record-breaking time of 24 hours.

Like superheroes, our brand also has an inspiring origin. Okay, it didn’t involve any radioactive spider bites, but it“s a lot more relatable. Our founder, Sid, broke his eyeglasses just one day before his semester exams. Wandering through Manchester City Centre in search of a replacement, he encountered only overpriced or mediocre options. The glasses he fancied were locked behind high-security displays, priced steeply at over £150. After reluctantly paying a small fortune without the chance to properly try them on, the glasses arrived—too late for his exams. Hope was lost here, but direction and purpose were found.

Sid realised that eyewear, much like shoes, should come with options that cater to different needs and occasions without breaking the bank or compromising on quality. Driven by this idea, Sid envisioned a brand where selecting glasses would be as enjoyable and straightforward as choosing a pair of shoes for different occasions—hence our tagline, “A Frame for Every Game.“

This vision gave rise to Specscart: an award-winning startup, on a mission to revolutionise the eyewear industry by changing the way people perceive glasses, from being a tool of sight correction to a sustainably made fashion accessory, that is a true joy to wear.

OUR PROMISE

At Specscart, we make a commitment to never sell anything that we wouldn’t buy ourselves. This means you receive essential upgrades like anti-glare, anti-UV, anti-scratch, and impact-resistant coatings on all glasses at no extra charge. Plus, every order comes complete with a protective case, designer cleaning cloth, cleaning solution, and a screwdriver. To ensure your vision is at its best, Specscart offers free eye tests for everyone at all our retails stores.

Free Try at Home 2.0

Written by the company

Try Our Glasses at Home
Try 4 Frames of your choice and get that with 3 Lenses and a laser light at your home for 7 days. The service is completely free with shipping.

Our Shipping Promise

Free Fast Shipping

We offer free fast shipping on all orders including free 24-hour dispatch on simple prescription and non-prescription glasses (subject to stock availability).

Contact info

4.8

Excellent

TrustScore 5 out of 5

6k reviews

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Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(6,168)

2,279 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, exactly what I wanted and quick turnaround 👍🏽

20 June 2026
Specscart. logo

Reply from Specscart.

Sometimes the best experiences are the simplest ones. Getting exactly what you wanted, delivered quickly and without any hassle, is precisely what we aim for with every order.

Thank you for your kind feedback and for choosing Specscart. It’s greatly appreciated by the whole team.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

The product wast fantastic

The product wast fantastic especially with me needing thin lenses for the frame I wanted to my prescription. Struggled at first to get a reply by email but once sorted everything went as predicted . Will definitely use for mine & the wife’s next glasses .Well Recommended.

20 June 2026
Unprompted review
Specscart. logo

Reply from Specscart.

Thank you for taking the time to leave such balanced and thoughtful feedback. We know that choosing thinner lenses for a stronger prescription can sometimes be a challenge elsewhere, so I’m delighted to hear the finished glasses delivered exactly what you were looking for.

I also appreciate your patience regarding the initial email response. While I'm pleased everything was resolved and progressed smoothly afterwards, feedback like yours helps us continue improving the experience for every customer.

The fact that you'd trust us with both your next pair and your wife's means a great deal to us, and we’re grateful for your recommendation.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars
Specscart. logo

Reply from Specscart.

Thank you for your kind words. We’ve always believed that professionalism should go hand in hand with being approachable and helpful, so it’s wonderful to know that was reflected in your experience with us.

We truly appreciate your support and trust in Specscart.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Swift response and delivery

Swift response and delivery! From presentation to the packaging, can't fault it. 100% reccommend.

20 June 2026
Specscart. logo

Reply from Specscart.

It’s wonderful to hear that everything impressed you from the moment you placed your order right through to receiving it. We put a lot of care into every detail, from the presentation and packaging to the speed of delivery, so it’s fantastic to know that effort was appreciated.

Thank you for your recommendation and for taking the time to share your experience. Support like this means a great deal to the whole team.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Great service from beginning to end

Great service from beginning to end. Love the look of my funky varifocal sunglasses!

19 June 2026
Specscart. logo

Reply from Specscart.

It’s wonderful to hear that everything went smoothly from start to finish. We love helping customers find eyewear that not only provides great vision but also reflects their personality, so hearing you describe your new varifocal sunglasses as "funky" put a smile on our faces!

I’m delighted you’re enjoying both the look and the experience. Feedback like this makes all the hard work worthwhile for the team.

Thank you for choosing Specscart and for taking the time to share your kind words.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Very fast delivery, quality glasses

Very fast delivery, happy with the glasses. Extra points for nice magnetic glasses cases and cleaning fluid and screwdriver. Very competitive pricing.

12 June 2026
Specscart. logo

Reply from Specscart.

Thank you for your lovely feedback. We know that receiving your glasses quickly is important, but we also want the experience of opening the box to feel special, so I’m delighted the magnetic case, cleaning fluid, and screwdriver all stood out.

It’s even better to hear that you’re happy with the glasses themselves and found the pricing competitive. We’ve always believed that quality eyewear, thoughtful extras, and great value should come as standard.

Thank you for choosing Specscart and for taking the time to share your experience.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Good quality

Good quality, good price
Arrived quickly. Good packaging. They provide screwdrivers for repair, which is great

5 June 2026
Specscart. logo

Reply from Specscart.

Thank you for your wonderful feedback. We’re delighted to hear that you were pleased with the quality of your glasses, the value for money, and the speedy delivery.

It’s also great to know that the packaging and the little extras made a positive impression. The adjustment screwdriver is one of those small touches that we hope proves useful long after the glasses arrive.

Thank you for choosing Specscart and for taking the time to share your experience.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Arrived very quickly and all excellent

Arrived very quickly and all excellent. Sent with case which is ideal.

19 June 2026
Specscart. logo

Reply from Specscart.

Thank you for your kind feedback. We know that when you're waiting for new glasses, a quick delivery makes all the difference, so it's wonderful to hear everything arrived promptly and met your expectations.

I'm also pleased that the case was appreciated. We believe the little details matter, and we want every order to arrive ready to protect and look after your glasses from day one.

Thank you for choosing Specscart.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Fantastic value

I used Specscart to get new lenses on a frame I already had. The service was excellent, very easy process to order, excellent communication throughout and the result is fantastic and a third of the price my optician would have charged.

19 June 2026
Unprompted review
Specscart. logo

Reply from Specscart.

There’s something especially satisfying about helping customers give a favourite frame a new lease of life. We know how important it is to make the reglazing process simple and stress-free, so it’s wonderful to hear everything from ordering to delivery felt smooth and well communicated.

I’m delighted that the finished result exceeded your expectations and that we were able to provide such great value compared to the alternatives. Getting high-quality lenses without having to replace frames you already love is exactly what our reglazing service is all about.

Thank you for your kind words and for trusting us with your glasses.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Excellent customer service & fab range…

Excellent customer service & fab range of frame styles to choose from

19 June 2026
Specscart. logo

Reply from Specscart.

It’s wonderful to hear that both our customer service and frame collection stood out for you. We believe finding the right pair of glasses should be an enjoyable experience, with plenty of choice and support whenever it’s needed.

Our team works hard to make sure every customer feels looked after, so your kind words about the service mean a great deal. And of course, we’re delighted you found a frame style you loved from our collection.

Thank you for choosing Specscart and for taking the time to share your experience.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Was very happy the glasses was lovely…

Was very happy the glasses was lovely very placed with them. The whole experience was very good and I would definitely use you again if I have any complaint. It is with the Royal mail postage service to let you down apart from that I am extremely happy.

19 June 2026
Specscart. logo

Reply from Specscart.

Thank you for taking the time to share your experience. I’m delighted to hear that you were so pleased with your glasses and that the overall journey with us was a positive one.

We work hard to make every step of the process as smooth and enjoyable as possible, so it’s wonderful to know that came across. I’m also grateful for your honest feedback regarding the Royal Mail delivery service. While the shipping itself is outside of our control, we completely understand how important the final part of the journey is and appreciate you mentioning it.

Most importantly, I’m thrilled that you’re happy with your glasses and that you’d choose us again in the future.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Fast and Quality

I didn’t quite believe the fast delivery for prescription sunglasses but they did it! Really good quality glasses and accurate prescription highly recommend

19 June 2026
Specscart. logo

Reply from Specscart.

We absolutely love reading reviews like this! We know our turnaround times can sometimes seem almost too good to be true, especially for prescription sunglasses, so it’s fantastic to hear that we delivered on that promise.

What’s even more important is that the quality and prescription lived up to your expectations once they arrived. Speed is great, but it should always be backed up by craftsmanship and accuracy.

Thank you for your recommendation and for trusting us with your eyewear.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Easy order process and rapid dispatch

Easy order process and rapid dispatch. Beautifully packed and the glass feel good quality for the price

11 June 2026
Specscart. logo

Reply from Specscart.

Thank you for your wonderful feedback. We know that ordering glasses online should be simple and stress-free, so it’s great to hear that the process was straightforward and that your order was dispatched so quickly.

I’m also delighted that the presentation and quality of the glasses lived up to your expectations. We believe great value should never come at the expense of quality, and those little details in the packaging are all part of creating a memorable experience.

Thank you for choosing Specscart and for taking the time to share your experience.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Brilliant Concept & Excellent Customer Service

I am so impressed with Specscart. I had a problem with delivery and had to contact the support team, who responded almost immediately, and we managed to resolve the problem. I have since received and returned my first box of frames. The quality, choice and price of the frames are excellent. The whole concept of trying at home is brilliant, as choosing at the opticians can sometimes be a little intimidating on your own. Family input is great with helping to choose the right frames. So far, I have been very impressed with the service being offered.

18 June 2026
Specscart. logo

Reply from Specscart.

Thank you for such a thoughtful review. What stands out most is that even when you encountered a delivery issue, our support team was able to respond quickly and help get everything resolved. We know that great service is often measured by how problems are handled, so it's wonderful to hear that experience left a positive impression.

I'm also delighted you're enjoying the Home Trial experience. We created it because choosing glasses should be comfortable, relaxed, and even enjoyable. Being able to try frames in your own time, with input from family and friends, often leads to much more confident choices than standing in front of a display wall feeling rushed.

It's fantastic to hear that the quality, variety, and value of the frames have impressed you so far. Thank you for giving Specscart a try and for taking the time to share your experience.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Excellent glasses

Excellent glasses and the price is amazing. Very happy customer, have had 6 pairs of glasses from them and they are all brilliant.

17 June 2026
Specscart. logo

Reply from Specscart.

Reviews like this mean the world to us because they reflect something far more valuable than a single purchase — trust built over time.

The fact that you've chosen six pairs of glasses from Specscart and have been delighted with every one of them is incredibly rewarding for the whole team. We work hard to combine quality, value, and service, so hearing that you continue to come back and remain a happy customer is the greatest compliment we could receive.

Thank you for your loyalty and for taking the time to share your experience. It’s customers like you who make what we do so worthwhile.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

It's really easy to choose frames to…

It's really easy to choose frames to try on at home, this is a real game changer as you can try over a few days to ensure you get ones you really like.
The ordering process is clear and overall the glasses are great value.

1 June 2026
Specscart. logo

Reply from Specscart.

One of the things we’re most proud of is our Home Trial service, so it’s fantastic to hear it made such a difference for you. Choosing glasses is a personal decision, and being able to try frames at home, over several days, and get opinions from family and friends takes away so much of the pressure.

I’m also delighted that the ordering process felt straightforward and that you found great value in your glasses. We believe finding the perfect pair should be easy, enjoyable, and affordable.

Thank you for taking the time to share your experience and for choosing Specscart.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Great options and prices

Specsart has made it possible to shop for really good quality prescribed sunglasses for a great price. I would usually find it difficult or boring with the choices I had, but specsart makes the process simple, straightforward and pretty quick. Personally, there's only a few options that I prefer but at the price and service - I don't think I'll be getting my prescribed glasses/sunglasses anywhere else going forward.

16 June 2026
Unprompted review
Specscart. logo

Reply from Specscart.

What a fantastic review to receive. One of our biggest goals has always been to make buying prescription sunglasses simple, affordable, and enjoyable, so it’s wonderful to hear that we’ve been able to do exactly that for you.

We know that finding the right styles can sometimes feel limiting or uninspiring elsewhere, which is why we work hard to offer a wide range of quality options while keeping the process straightforward and hassle-free. It’s especially rewarding to hear that the combination of value, service, and convenience has made such a positive impression.

The fact that you’d choose Specscart for all your future glasses and sunglasses is the highest compliment we could receive.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

I'm very happy with the customer…

I'm very happy with the customer service and the quality of the products purchased. In particular, the friendly, but highly professional customer service received from Specscart's Sai is worth mentioning.

9 June 2026
Specscart. logo

Reply from Specscart.

Thank you for your wonderful feedback. We’re delighted to hear that you’ve been pleased with both the quality of your glasses and the service you received from our team.

I’m especially pleased that Sai made such a positive impression. Striking the right balance between being friendly, approachable, and highly professional is exactly what we aim for, and your kind words will mean a great deal to him personally.

Thank you for taking the time to recognise his efforts and for placing your trust in Specscart. It’s feedback like this that makes all the hard work worthwhile.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars
Specscart. logo

Reply from Specscart.

Providing a service that feels both fast and first-class is exactly what we aim for, so it’s wonderful to know that was your experience with us.

Thank you for your kind feedback and for choosing Specscart. Support like this means a great deal to the whole team.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Would give an extra star if I could

Would give an extra star if it was an option

Outstanding all round
Great easy website with loads of options and clear low pricing

Super fast delivery AND when I did need to contact customer service with a little blip it was dealt with by Ansh from their team lightning fast.

So impressed and telling everyone I know who needs glasses to give them a try.

Thanks SpecsCart very pleased

1 June 2026
Unprompted review
Specscart. logo

Reply from Specscart.

Reviews like this put a huge smile on our faces. We’ve always believed buying glasses should be straightforward, transparent, and genuinely enjoyable, so it’s fantastic to hear the website, pricing, and delivery all hit the mark.

What I’m particularly pleased about is that when a small issue cropped up, it was resolved quickly and without fuss. That’s often the moment when service matters most. I’ll make sure Ansh sees your kind words personally — I know he’ll really appreciate them.

And the fact that you’re already recommending us to friends and family is probably the greatest compliment we could receive.

We look forward to serving you soon.
Team Specscart

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