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Rated 1 out of 5 stars

I couldn't get verified. I sent 3 bank statements, which have all the information they required (name, address, tax number, address of residence etc), but rejected my verification because "not enough... See more

Rated 1 out of 5 stars

Holding $116.78 USD for 5 days - No Support - Order #1809997 Review: I paid for an Amazon card (Order #1809997) via USDT. Support Ticket #52856 confirmed my payment was received, but they are now gho... See more

Rated 4 out of 5 stars

I am not their client yet. Had many questions where I could not find info on spectrocoin web site. Reached LIVE text chat - agent RYAN was quick in replies, unfortunately he could not serve me in full... See more

Company replied

Rated 1 out of 5 stars

Be aware! Definitely a scam from Latvia. If you have money in SpectroCoin, they will block access to your account. After contacting support, they send you an authentication request. You must provide... See more

Company details

  1. Non-bank financial service

Written by the company

SpectroCoin is an all-in-one solution for cryptocurrencies offering a blockchain wallet, a brokerage platform, prepaid cards, and payment processing services. The platform supports a number of major cryptocurrencies such as BTC, ETH, DASH, LTC, XEM, XRP, and XLM along with a few stable coins, and a variety of fiat currencies, all of which amount to more than 20 different currency options. With another 20 deposit and withdrawal options including bank transfers, Skrill, Neteller, Payeer, and others SpectroCoin provides seamless exchange processing. Entrepreneurs and businesses looking to have a crypto-friendly payment gateway can use SpectroCoin’s simple, robust and ready-to-deploy services such as e-commerce plugins and payment processing APIs.


Contact info

You should know

2.5

Poor

TrustScore 2.5 out of 5

2k reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

Great service. Also the customer service is very helpful. Had to speak with Ryan and he was very helpful thanks again.

27 March 2024
Unprompted review
SpectroCoin logo

Reply from SpectroCoin

We appreciate your positive feedback! Should you have any further inquiries, please feel free to reach out to our Support team.

Rated 5 out of 5 stars

Never had issues

Never had issues, always available to assit

24 March 2024
Unprompted review
SpectroCoin logo

Reply from SpectroCoin

We appreciate your positive feedback! Should you have any further inquiries, please feel free to reach out to our Support team.

Rated 5 out of 5 stars

Great help by Ryan

24 March 2024
Unprompted review
SpectroCoin logo

Reply from SpectroCoin

We appreciate your positive feedback! Should you have any further inquiries, please feel free to reach out to our Support team.

Rated 1 out of 5 stars

Lack of support because of Ryan/Angela

Ryan is the only person on support and shows no interest on solving simple problems…. It would be desireable someone with more compromise … he only write for his review here so that is.

Same review for Angela.. another agentes with no interest on client support

23 March 2024
Unprompted review
Rated 1 out of 5 stars

Stay away from Spectro Coin

The worst trusting company on the market. They blocked my money on the fake pretext of KNY for 2 weeks now. What a shame. Their answer: your pictures are of poor quality.

Guess what! I do not have the last iPhone
I cannot even close my account for3 years with them.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful and friendly agent

Very helpful and friendly agent! Ten stars!

21 March 2024
Unprompted review
SpectroCoin logo

Reply from SpectroCoin

We appreciate your positive feedback! Should you have any further inquiries, please feel free to reach out to our Support team.

Rated 1 out of 5 stars

Utterly useless

We run an international company operating in 30 countries.

We have been trying to verify our Spectrocoin account for over 12 months. The helpdesk is beyond useless and incompetent.

Stay away from these jokers.

21 March 2024
Unprompted review
Rated 1 out of 5 stars

Blocked IP

Blocked my IP, I can't open website, the reason is unknown.

заблокировали IP, не могу зайти на сайт, причина не известна

18 March 2024
Unprompted review

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