SpeedCubeShop Reviews 6,513

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their satisfaction with various cubes and accessories. Many consumers also commend the fast delivery service, noting that their orders arrived quickly and in perfect condition. The customer service team receives frequent accolades for being helpful, responsive, and proactive in resolving issues, ensuring a smooth and pleasant experience for most users. However, some customers experienced issues with delayed shipping, with a few mentioning that their orders took longer than expected or that items were backordered. A small number of reviewers also reported receiving damaged products or having problems with order fulfillment, such as incorrect shipping addresses or difficulties with free shipping options.

What people talk about most

Product

Consumers generally express high satisfaction with the products, frequently highlighting their quality and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the impressively fast shipping,... See more

Quality

Users describe positive interactions with product quality. Customers consistently praise the solid quality of... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers highlight the support... See more

Order

Reviewers highlight positive aspects of order experiences. Many customers express satisfaction with the... See more

Based on these reviews

Rated 5 out of 5 stars

I placed an order on January 7th, and while it reached the EU quickly by the 14th, it unfortunately got stuck in customs and stopped updating. I was worried it was lost, but the SpeedCubeShop support... See more

Rated 5 out of 5 stars

I made an order on December 30th, and despite their attempt for my request for them to try to make it arrive before my competition, January 4th, it arrived the day before! but, that's completely fine!... See more

Rated 5 out of 5 stars

amazing service! I bought some stuff from SpeedCubeShop and the process went very smoothly! even when I contacted customer service to check on my order, the quality of the service was very nice. keep... See more

Rated 5 out of 5 stars

My son is an avid cuber, and we bought this cube for his birthday after he did a lot of research to find the best one. When we discovered that a magnet had broken off inside one of the corner pieces... See more


Company details

  1. Toy shop
  2. Game Shop
  3. Hobby shop

Written by the company

Speed cubing's most trusted speed cube retailer since 2009. Free shipping and easy returns available. Based in the USA & Canada.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Awesome support team

I recently ordered some cubes to add to My ongoing collection. I have ordered from Speedcubeshop for many years and only had one order come late. I called your support team and spoke with Steve and he was super polite and was able to split my order and I wouldn't have to pay the additional shipping costs. Amazing website and team will continue to shop here.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Best Cubes out there

We have purchased cubes from SpeedCube. Very good buying experience and shipping. My son loves speed cubes. Will definitely be shopping here more in the future.

7 April 2025
Rated 5 out of 5 stars

GAN 4x4

I have ordered from here for a while and they have never let me down, they have been quick with the shipment getting here within a week. I ordered the GAN 4x4 V2 SP and it turned out so much better than I thought. I would want a UV coating version of the SP, but other than that, it is amazing

24 March 2026
Unprompted review
Rated 5 out of 5 stars

awesome

the customer service and the clients are great and I love the discounts!

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer support …

Customer support messaged me constantly keeping me informed on my back order. They’re quick with replies, respectful and supportive. Seems they go out of their way to make sure their customers are satisfied. A+

16 March 2026
Unprompted review
Rated 5 out of 5 stars

SpeedCubeShop's exceptional support that went above and beyond!

I cannot recommend SpeedCubeShop enough. My son has been using a MoYu RS3M daily since I first introduced him to cubing with this model, but a corner piece recently failed (the red tile detached and the internal stalk cracked). I originally purchased the cube from a seller on Amazon called CuberSpeed, but after multiple attempts to contact them for a replacement part, I was met with total silence.

I accidentally reached out to SpeedCubeShop thinking they were the same vendor. Even though Steve from their support team quickly clarified that they were not associated with the Amazon seller, he didn't just turn me away. Instead, he took the time to check their warehouse, located the exact Red-Blue-Yellow corner piece we needed, and coordinated getting it sent out to us as a courtesy to help a fellow cuber.

It is incredibly rare to find a company with this much integrity. They provided the high-level after-sales support that the original seller failed to give. If you are looking for a place that won't leave you "hanging out to dry" when a part breaks or you need assistance, look no further. SpeedCubeShop has gained a loyal customer for life.

Thank you, Steve and the SCS team, for getting my son’s favorite cube back in action!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

The best cubing website

This is the best website I have ever bought my cubes on without a doubt. Their prices are very cheap because they always lower prices, their customer support is phenomenal, and they are my go to for buying cubes. There are lots of features like Wishlist's and gift cards which help people find gifts for birthdays and holidays. I would give it a million stars if im being honest.

17 April 2025
Unprompted review
Rated 1 out of 5 stars

Dishonest and Disorganized

placed an order on February 25 and saw that it had an expected ship date of on or before March 5. Amazon had the same thing available for next day shipping however I had time before I needed it so I tried to support a small business instead. March 12 my item still hadn’t shipped so I emailed support. At first they were very apologetic and said that they had just received a large shipment that included all of my items and I could cancel or wait as they’d be shipping it soon. Again, Amazon could deliver this tomorrow, but I decided to just wait although I did not commit either way with them, wanting to leave the cancel option open if it didn’t ship soon. March 17 I receive an email that only part of my order was ready to ship and so I could either wait for the remainder of my order which is still in backorder or have it shipped separately and pay additional shipping fee fees or cancel. I emailed them that I wanted to cancel and went ahead and placed my order on Amazon as now I have an impending competition for my son. Instead of refunding, they decided to immediately ship my items and tell me that if I wanted to return them I would have to pay shipping to return it and additionally, I would be subject to the return policy, which is ridiculous and wouldn’t get my money back to me for over 30 days. Despite me showing screenshots that they created the label but USPS does not actually have the box yet they refused to cancel. This was an issue that they could make right and they chose not to. Even despite the backorder delays which I believed out of their control, I would have ordered from them again. I no longer after these interactions, believe that my items were back ordered or delayed. I think that they only prioritize shipping things when people are frustrated and ready to cancel. They are clearly disorganized and dishonest.

17 March 2026
Unprompted review
SpeedCubeShop logo

Reply from SpeedCubeShop

Hi Kristy,
We have absolutely no reason not to ship orders and have a history of very fast order fulfillment. The backorders we cited were legitimate, and we take pride in keeping you updated every step of the way rather than leaving you in the dark.

As we mentioned in the email sent out last Friday, we received our large shipment, which released a large amount of backorders that our entire team has been working to fill every day.

You have 30 days from the date your order ships to claim a refund to the original payment method when returning an order. When you reached out to cancel your order, we had already created the shipping label and handed off the order to the mail carrier, and we were no longer able to retrieve it.

We are happy to offer a free return and a refund to the original payment method.

Update: Your order was refunded per your request. We are sorry that we could not meet your expectations for this transaction.

Rated 5 out of 5 stars

Great experience

I recently ordered a MoYu WeiLong 3×3 V11(Magnetic, MagLev, voice 20-Magnet Ball-Core, UV Coated) - Stickerless cube. The order was delayed by a few days, but it was definitely worth it. I received the cube and it felt great. This company does a great job at informing you about your order and even offered me a 5% discount for the delay. Amazing experience.

12 March 2026
Unprompted review
SpeedCubeShop logo

Reply from SpeedCubeShop

Thank you for your review, Jason! You should have been sent a 15% discount so while I assume your review contained a typo, please contact us if not!

Rated 5 out of 5 stars

they did what they could do best, best

they did what they could do best, best

i ordered a delivery from them, since they were located in America and im in the UK, there was some understandable delays, if it wasnt for them explaining what had gone on, i would be an angry customer, but they helped me stay patient, im still waiting on the order but as long as you are patient, you should be okay, and if you get impatient, thats on you not speedcubeshop, for this delay, they gave me a 20% of voucher for compensation, so even if your order comes late, you are still getting the most out of it but if you make an order, it hopefully wont get delayed, as long as there isnt anything happening that is affecting trans-atlantic shipping, even then im still getting my order and you should hopefully get it in sufficent time .so is this a good store? yes and they also have the Jperm RS3 M (specifically at sppedcubeshop) so i would definitely go here to get your cubes (if you sign up for their newsletter you even get to know what lubricants to use for the right feel!), also, this is my personal experience im not sponsered or anything this is just how i personally feel about this company so go to sppedcubeshop

16 March 2026
Unprompted review
Rated 5 out of 5 stars

This company help me a lots and they…

This company help me a lots and they are good company and puzzle help me less addicted to phone and more cubing thanks to this company and customer support are best and it had me patient but I normal will anger but this company never made me anger thanks to speedcubeshop

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Great flash cards for learning algorithms!

Listen, when you’re working the streets of Miami, everything comes down to speed and precision. You blink? You lose the suspect. You hesitate? You’re dead. I usually spend my time tracking kilos down at the docks, but lately, I’ve been trying to shave seconds off my solve time while sitting in the Daytona waiting for a hand-off.

Let me tell you, these flash cards are the real deal. They’re as sharp as the crease in an Armani suit and faster than a Scarab offshore racer.
The Breakdown
* Clean Intelligence: The diagrams are crystal clear. No noise, no static—just the raw algorithms you need to execute a perfect OLL or PLL. It’s like having a clean wiretap on the internal logic of the cube.
* Built for the Heat: These cards have a finish smoother than a silk tie. They don’t stick, they don’t fade, and they can handle the humidity of a stakeout in the Everglades without warping.
* High-Speed Drills: The way these are organized allows for rapid-fire recognition. In speed cubing, muscle memory is your best partner, and these cards train your hands to move before your brain even has to think.

“In the heat of the moment, you don't rise to the occasion; you sink to the level of your training. These cards ensure your level is top-tier."

If you’re serious about moving units—and by units, I mean layers—you need these in your pocket. They’ve turned my finger tricks into something even the Vice squad would find intimidating. It’s a neon-soaked world out there, and if you want to be the fastest kid on Ocean Drive, you don’t cut corners. You learn how to turn them.

Five stars. Now, if you'll excuse me, I’ve got a meeting at the marina.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Speedcubeshop is great

Speedcubeshop is great, amazing customer service and pretty much the only place to buy new cubes (let’s be honest, in person stores have nothing)

2 March 2026
Unprompted review

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