Spergel Reviews 2,575

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 357 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's professionalism, kindness, and understanding, making them feel supported and not judged during challenging times. The customer service is frequently praised for being responsive, patient, and clear in explaining complex processes, ensuring a smooth and easy user experience. Many people appreciate the efficiency and speed with which the company handles their situations, providing immediate relief and expert advice. However, some customers also noted that communication could be improved, particularly when representatives changed, leading to a lack of notice and difficulty in getting answers.

What people talk about most

Staff

People report positive experiences with staff, highlighting their kindness, professionalism, and helpfulness... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and understanding of... See more

Service

Reviewers mention positive feedback about service, highlighting the kind, friendly, and professional approach... See more

User experience

Clients share positive opinions on user experience, consistently describing the process as easy,... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting prompt email responses and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The way their mapped out a plan for me to escape an unsurmountable debt load. I never felt a reprimand for getting my self in such a situation. Also allowed me to delay a payment because of unforeseen... See more

Rated 5 out of 5 stars

I had such a great experience with Spergel. Chris and Ewelina were incredibly kind and professional from start to finish. They walked me through everything step by step and always made time to a... See more

Rated 5 out of 5 stars

This company gets the job done. Well organized with caring and efficient service. They explain their strategies and timelines and process everything for you accordingly. No fees required up front.... See more

Rated 5 out of 5 stars

It is not easy to go into a decision regarding financial debt solution; it can feel very overwhelming and emotional. The people I spoke with at msi Spergel Inc. particularly my representative Mina... See more


Company details

  1. Debt relief service
  2. Financial advisor

Written by the company

For over 30 years, our debt help has empowered more than 100,000 Canadians to become debt free. Whether you need debt help for yourself or your business, our dedicated and caring local teams will be by your side from the first time you call us until you have achieved your goal of debt freedom. Here, you are not passed from one department to the next. You are guided by the same person throughout your debt relief journey, giving you the personalized attention that you deserve.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Debt Proposal

My main contact was with Mina. A. She was extremely kind, she listened without judging and, she is extremely knowledgeable. She guided me throughout the entire process! I was scared but Mina assured me that everything would work out & they have. I met with Robert. K & Sylvie. D for the final part of my application, very pleasant interactions, they did not judge me or my situation. My interaction with all of them was very, very, pleasant. I am glad I got them to support me with this process!

28 January 2026
Rated 5 out of 5 stars

Steve Chang, Trevor Pringle, Mina

Steve Chang, Trevor Pringle and mina are the best people in the world, they helped me step by step solve my debt, in recovery when you start to take care of financial affairs after being a drug addict for so many years you feel this overwhelming sense of relief when a proposal is signed, I feel like a contributing human being again and I cannot thank spergel enough

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Everything was very good

Everything was very good. The staff explained everything clearly, and I felt well supported throughout the process. The only area for improvement could be a little more communication after I signed the proposal. Other than that, everything was excellent.

3 February 2026
Rated 5 out of 5 stars

Consumer Proposal

Ewelina​​​​ Vicente Estate Manager was always prompt in answering any questions. Also accommodating when payments had to be delayed.
I found the process through Spergel was seamless. They helped me through a very stressful time in my finances and I will be ever grateful.

27 January 2026
Rated 5 out of 5 stars

Spergel

I had the good fortune of dealing with Spergel and their team at a time when my financial situation had become unmanageable. Their knowledge, professionalism and non-judgmental approach put me at ease. Thanks to Spergel I have a fresh start.

29 January 2026
Rated 5 out of 5 stars

Right from the onset my experience was…

Right from the onset my experience was great and I was feeling like such a failure in calling them. Explaining my situation made me feel exposed; however not once was I made to feel incompetent or treated in an inferior manner. The counsellors were professional, knowledgeable and kind. Great experience.

30 January 2026
Rated 5 out of 5 stars

Great Service

Clarity in explaining what was occurring as well as efficient responses to any questions I had

27 January 2026
Rated 5 out of 5 stars

What a great company

They took me under there wings and helped me through the process of getting my proposal. They were friendly on the phone if I had any questions. I would recommend them to anyone needing help.

21 January 2026
Rated 5 out of 5 stars

From the first initial contact with…

From the first initial contact with Mina and throughout the process, I felt a sense of peace and hopefulness, never any shame. Everyone has been so kind and helpful and a weight has been lifted as I work to get myself back on track. If you need help, reach out to them you won't be disappointed!

20 January 2026

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