Spergel Reviews 2,575

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 357 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's professionalism, kindness, and understanding, making them feel supported and not judged during challenging times. The customer service is frequently praised for being responsive, patient, and clear in explaining complex processes, ensuring a smooth and easy user experience. Many people appreciate the efficiency and speed with which the company handles their situations, providing immediate relief and expert advice. However, some customers also noted that communication could be improved, particularly when representatives changed, leading to a lack of notice and difficulty in getting answers.

What people talk about most

Staff

People report positive experiences with staff, highlighting their kindness, professionalism, and helpfulness... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and understanding of... See more

Service

Reviewers mention positive feedback about service, highlighting the kind, friendly, and professional approach... See more

User experience

Clients share positive opinions on user experience, consistently describing the process as easy,... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting prompt email responses and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The way their mapped out a plan for me to escape an unsurmountable debt load. I never felt a reprimand for getting my self in such a situation. Also allowed me to delay a payment because of unforeseen... See more

Rated 5 out of 5 stars

I had such a great experience with Spergel. Chris and Ewelina were incredibly kind and professional from start to finish. They walked me through everything step by step and always made time to a... See more

Rated 5 out of 5 stars

This company gets the job done. Well organized with caring and efficient service. They explain their strategies and timelines and process everything for you accordingly. No fees required up front.... See more

Rated 5 out of 5 stars

It is not easy to go into a decision regarding financial debt solution; it can feel very overwhelming and emotional. The people I spoke with at msi Spergel Inc. particularly my representative Mina... See more


Company details

  1. Debt relief service
  2. Financial advisor

Written by the company

For over 30 years, our debt help has empowered more than 100,000 Canadians to become debt free. Whether you need debt help for yourself or your business, our dedicated and caring local teams will be by your side from the first time you call us until you have achieved your goal of debt freedom. Here, you are not passed from one department to the next. You are guided by the same person throughout your debt relief journey, giving you the personalized attention that you deserve.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Do not hesitate to call this company. They will help you.

From my initial contact with a debt solutions advisor, who explained everything fully, to my meeting with the trustee, I found everyone so helpful and non judgemental about my financial issues. I was very stressed, and unsure of what to expect. This company and the trustees were so kind and very skilled at solving my concerns.

25 November 2025
Rated 5 out of 5 stars

It is not easy to go into a decision…


It is not easy to go into a decision regarding financial debt solution; it can feel very overwhelming and emotional. The people I spoke with at msi Spergel Inc. particularly my representative Mina and trustee, Graeme, were very calm, patient, kind and understanding. Everything was explained to me very clearly, more than once, with ample time to ask questions and clarify things. They made everything feel seamless, and most of all, I did not feel judged. After years of mounting stress, I finally feel like I can see a light at the end of the tunnel, and the stress has lifted. Thank you to msi Spergel inc. I really appreciate your help.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Steven!

Great Experience. Thank you Steven Chong-kee for all your help! Really appreciated!

10 December 2025
Unprompted review
Rated 2 out of 5 stars

DO NOT enter your phone number on their…

DO NOT enter your phone number on their website unless you are 100% sure you want to use the company. If you change your mind they will keep calling to try to get your business. I have told the company twice to stop calling, I blocked one number only to have them call from another. It has gotten to the point of harassment.

7 December 2025
Unprompted review
Spergel logo

Reply from Spergel

We’re very sorry for this experience. Because this review is anonymous, we’re unable to locate your record to stop all contact. Please email us at hello@spergel.ca with the phone number that was contacted, and we will immediately remove it from our system and confirm in writing. — The Spergel Team

Rated 5 out of 5 stars

Finding Relief Through Your Support

My experience with you was truly constrictive. The fact that you reached out to me and took the time to speak with me brought me great relief. I really felt that you were listening and giving me your full attention. Being able to share sensitive information with you was genuinely helpful, almost like a form of therapy.
Your professionalism makes all the difference.
Thank you so very much.

24 November 2025
Rated 5 out of 5 stars

The whole team was helpful

The whole team was helpful, patient and knowledgeable.I received the help that I needed and will continue to learn how to manage my finances in the future with their help.Thankyou to the whole team at Spergel.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

My experience was excellent from start…

My experience was excellent from start to finish. The team was professional, responsive, and genuinely cared about helping me. Communication was clear, every question was answered quickly, and the entire process felt smooth and well-organized. I appreciated the transparency, the integrity, and the consistent follow-up.

Overall, this company went above and beyond, and I felt supported the entire way. I would confidently recommend their services to anyone looking for reliability and great customer care.

24 November 2025
Rated 5 out of 5 stars

Spergel is your starting point towards being debt free!

If you're struggling with debt like I was and have no one to turn to for help, the fine people at Spergel are here, ready to start you on the path towards being debt free. Everyone there is incredibly friendly, and very professional. They'll help go over your debt situation and provide you with expert advice on how to proceed. They'll work together with you to find the perfect solution that best fits your situation. They act very fast to provide you with immediate relief from creditors and debt collectors. They'll carefully walk you through the application process and are happy to answer all of your questions and concerns. Overall, my experience with Spergel has been nothing short of amazing, if not life changing. I'd like to specifically thank Mina, Steven, and Trevor, they were immensely helpful, very courteous and professional. I'm here to tell you that there is light at the end of the tunnel, and Spergel will help guide you out of debt once and for all. I highly recommend Spergel for all your debt reief solutions!

15 November 2025
Rated 5 out of 5 stars

Stop,relax & believe there are people who can help you

I was almost ready to run away from my life. But a friend told about you & I was still very nervous, but I was hoping you could help me . I talked to a few people .they let me run on & on, but in the end they said they could really try to help me.& You most definitely did.I learn to think things through, believe in help in the long run ,,,, you have taught me alot & helped me get it done. Thank you All I received my certificate & am very happy

12 November 2025
Rated 5 out of 5 stars

Helpful Staff

The staff were very helpful and explained all my options and what to expect

19 November 2025

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