Spinsamerica Reviews 139

TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 140 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the website, describing it as awful and full of glitches, and found the customer service to be non-existent or unhelpful, with very slow response times to emails. Customers also reported significant issues with the redemption and refund process, often experiencing long delays, declined requests, and difficulties in receiving their winnings. Some people were dissatisfied with the payment process, noting limited options and additional purchases required to link bank accounts. Though some customers eventually received their redemptions, they often described the process as frustrating and requiring extensive effort, with some even having to provide bank statements multiple times.

What people talk about most

Payment

Users describe ambiguous interactions with payment. Many customers report significant difficulties and delays... See more

Website

Reviewers highlight negative aspects of the website, with many expressing significant frustration and... See more

Customer service

Reviewers express significant dissatisfaction with customer service. Many report issues with unresponsive... See more

Response time

Customers had negative experiences with response times. Many reviewers report not receiving responses to... See more

Refund

Consumers express significant dissatisfaction with the refund process. Many reviewers report long waiting... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Support is next to impossible to get ahold of. The only option is to contact via email but its been 5 days with zero response from anyone. the kyc verification tab is pointless because even if it says... See more

Company replied

Rated 1 out of 5 stars

They claim redemptions take 1-3 business days, it’s been nearly 2 weeks and no update, when you contact them they say that they can’t give you a exact date on when it will process. Just very fru... See more

Rated 1 out of 5 stars

Total scam site! Made several purchases and they are making it impossible for me to redeem. Im completely verified. They wont respond to my emails. Customer service is non-existent. Stay away the... See more

Company replied


Company details

Written by the company

SpinsAmerica is a trusted sweepstakes casino offering a safe, fair, and exciting gaming experience to players across the United States. With a unique portfolio of 1,000+ games, daily rewards, and dedicated customer support, we’re committed to making every spin fun and rewarding. Our mission is simple — to deliver top-quality entertainment and real winning moments in a secure, player-first environment.


Contact info

1.8

Poor

TrustScore 2 out of 5

139 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Account Closed Without Explanation

I would strongly advise people to be cautious with Spins America. My account was suddenly closed and labeled “blacklisted” without any clear explanation, even though I did not violate any rules and never had any issues with the platform. It feels like accounts can be shut down at any time without transparency or accountability. When I asked for clarification, I received vague responses with no real reason provided. If you decide to play here, understand that your account can apparently be closed at their discretion with little to no explanation. That lack of transparency is very concerning and does not build trust with users.

Just sharing my experience so others are aware before investing their time on this platform

14 February 2026
Unprompted review
Rated 1 out of 5 stars

Obviously GARBAGE!!!!!

Should have come to the reviews. Wigged out on craps table and took 10 bucks from me and just says error. Shut your site down... And take my country out your name. I can't even log back in to delete my info. Man... Some of you sites make me want to quit gambling. Keep the money. Just close your site down.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

This site absolutely sucks

This site absolutely sucks. I wasted all the money that was on here just trying to find a frickn game that would spin more than 1 time without getting stuck. I don't know how you can even be in business.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

I have no idea why these guys have such…

I have no idea why these guys have such a low rating but I'm here to tell you this place has been nothing short of amazing! I made my first deposit and won 1k, they do follow normal verification process which took a few days extra at redemption but no issues at all, they paid it all out in full! I trust this site and will continue to spend and play here. Thank you so much for being 1000% legit!

2 February 2026
Unprompted review
Rated 1 out of 5 stars

2nd review

2nd review - still have not been paid out from my 11/4 redemption request. Now when I try to log in there is an error message. Total frauds!! Do not play at this site!

27 January 2026
Unprompted review
Rated 4 out of 5 stars

Another redemption

Update: I finally got my redemption, slowly but surly you’ll get paid.

Update: lowered my star ranking because nothing has happened with my redemption, nothing but dead silence…not even a peep from CS…yet they send me emails got promos and want me to spend money…I’m wondering what is really going on with these folks.

Once again, for the second time, I have scored enough for a redemption! Enjoying the game selections the offer. I am hopeful there will be another smooth process for redemption! Will update 5 stars upon completion.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

DON'T THROW YOUR MONEY AWAY!!!!

Deserves less than one star. 8 days ago they accepted my coin purchase, verified my account, and I redeemed for $100. Got the confirmation email for that. The status of it changes from pending to approved 2 days ago. Still no money but today I got an email saying that my account has been blacklisted and closed!!!!! I have screenshots of all of this! It's such a trashy business. THEY WILL NOT PAY YOU

7 January 2026
Unprompted review
Rated 1 out of 5 stars

DON'T PLAY HERE! If they did me wrong they will do you wrong too(unless they make it right for me)

On Spinsamerica I purchased a welcome offer for $9.99 and ended up winning around 400 over a month ago. I tried cashing out a $100 gift card but when I got in in email I clicked it and the link was expired so I contacted support. They were cooperative and said they resend it but I never got another email! These douchebags told me after I msg them again that I already got it which is bull****. I still had over 200 on my balance so I decided to go ahead and try to redeem that but this time (unlike last time) I seen a bank transfer option. Before I could only redeem gift cards. Its been pending for a week which is absolutely ridiculous on top of that Support WONT RESPOND. I've sent email after email and told them I was going to leave a 1 star review considering I test and use sweepstakes casinos for others to make sure they are legitimate. Ive been using this site for a few months now and I honestly regret ever making a purchase here because ive gotten zero return even though I won do yourself a favor and skip this site unless they make it right for me then ill make this a 5 star review

29 December 2025
Unprompted review
Rated 1 out of 5 stars

REDEMPTION ON 12-12-25 IP BANNED ON JAN 26

I made a redemption request on Dec 12. Today is Dec 28th. I've sent 3 emails all of which have been unanswered. Its ironic because my first cashout of $100 was on day 7 and I canceled it and played it back. So I really don't think that $612 is gonna hit my pockets.

UPDATE: TODAY IS JAN 26 AND THEY HAVE BANNED MY IP ADDRESS SO I CANT LOG IN

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Gives you a bonus with 1000% play through, only to find out cashing out is impossible. Stay away. Fake casino scam!

26 December 2025
Unprompted review
Rated 1 out of 5 stars

$1,190

$1,190. I don't normally write reviews, but this is just unacceptable business practice. I believe i will never be paid out at this point. Support gave me speedy replies when declining my withdrawal requests, but the moment I finally met their ridiculous requirements ? The requirements that are not even inside the automated link they send you? Radio silence. Almost 20 days of radio silence. I have reached out to support TWICE and heard nothing. Almost $1.2k of money earned that might as well be gone. Absolute worst online casino i ever dealt with. Referred from Swagbucks. Absolutely nefarious business practices going on here. Stay far away. Better off throwing your money into a burning pit of hellish flames

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Hands down the worst sweepstakes casino…

Hands down the worst sweepstakes casino I’ve done business with. Worst customer service ever. They’re nothing but scammers. They hardly ever respond and if they do it’s days later and not at all helpful. Nothing but excuses on “changing redemption method” but they have no problem taking my money. They’ll never pay out. They change the play through requirements every time you put in for a redemption. Total and absolutely scammers! Don’t waste your time. Learn from me and the others on here!

14 December 2025
Unprompted review
Rated 1 out of 5 stars

Don’t waste your time or money

I have been trying to redeem winnings since December 2. I have emailed customer support several times. I have gotten no response. This is super frustrating considering they are quick to take my money with no issues. I wish I would have read the reviews before putting my hard earned money into their hands.

2 December 2025
Unprompted review

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