My t-shirt order eventually arrived today but unfortunately the wrong size was ordered in error so it needed to be returned. I realised quite quickly after ordering that the wrong size had been ordere... See more
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Review summary
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Bought 2 items, both lovely designs and delivered in good time. One was a good quality cotton T-shirt with mesh parts, the other was a long T-shirt but really quite flimsy material.
Found what I was looking for. Easy ordering and was shipped in a timely manner. Was a birthday gift so recipient has not yet received, but I am sure it will be well received.
I ordered 4 tops, XL, I’m a size 14 top and these fit perfect. Excellent quality and great price. Delivery was quick too. Would definitely recommend.
Company details
- Clothing Shop
- also in
- Fashion accessories shop
- Ladies' clothes shop
- Men's clothes shop
- Printed clothing store
- T-shirt Shop
About Spiral Designs Limited
Written by the company
For over 30 years our clothing and accessories are created with the utmost care and attention to detail, rolling out cool and trendy merchandise for the Gothic and Heavy Metal Fashion including t-shirts, hoods, ladies tops and accessories
Where Art meets Fashion... covering a range of themes from Tribal designs, Gothic, Horror, Fantasy and Fetish to the more commercial Vintage, Fashion and Entertainment. From Warner's latest Batman to Classic Scarface, Dragons and Reapers to Wolves and Cats... we have something for everyone wanting to stand out from the crowd.
Collaborating with various Rock and Entertainment licensed properties to really expand our markets.
Offering Next Day Express UK Delivery and 30 Day money-back Guarantee, there's no reason to not order our Free Catalogue and join the die hard Spiral fans that have been so loyal to us for decades and are the real reason for our success story!
Spiral’s not just a brand, it’s an attitude!
Contact info
Spiral House, Cr0 2BQ, Croydon, United Kingdom
- 02086678900
- mailorder@spiraldirect.com
- spiraldirect.com
4.0
Great
3k reviews
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Hasn’t replied to negative reviews
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Reply to my email!
The t shirt I received was too small. I sent an email asking for the procedure to exchange for the next size but have not had a reply.
Please reply to my email!
17 August 2026
Avoid like it’s early 2020 - No need for a mask
T-Shirt sizing is wrong, customer service is non-existent. Tried contacting multiple times to arrange a refund across multiple methods, not even a twinkle back other than the “review our store” automated emails. Now it’s gone past the timeframe that is allowed for returning so I’m stuck having to sell this low quality product on a third party marketplace for what I can only consider a substantial loss. Dreadful, won’t be buying from here again and sure as f*** won’t be recommending to anyone else.
1 August 2026
Unprompted review
I haven't received my order
14 August 2026
Would use the Company Again
Website was easy to order from and products arrived in good time.
13 August 2026
Son birthday persent
I do hope the2 t-shirt fits him ok & the quality of neck part, isnt to high like the 1s I got for him for Christmas few yrs ago. I'll let you know in a few weeks time just hope I can send them back x
13 August 2026
I ordered two XXL t-shirt
I ordered two XXL t-shirt. For some reason it said I had to pay delivery charge on each item as they were being shipped separately. One of the tshirts I am very happy with but the other one is nowhere near the XXL dimensions given on the website (i have photos).
I emailed explaining this and wanted to return it and be reimbursed the delivery charge. Neaely two weeks later I have not received a reply.
5 August 2026
There was a delay in shipping and I…
There was a delay in shipping and I didn’t get the t-shirt delivered in time for a 60th birthday present.
12 August 2026
Excellent quality i love it
12 August 2026
Great company good quality item fairly…
Great company good quality item fairly priced with fast and reliable delivery.
4 August 2026
Terrible returns and zero customer service
I ordered a T-shirt which turned out to be too big. Following instructions on their website, I returned the item tracked delivery so I know it definitely arrived. I have had no receipt of the return. I have sent 3 emails and heard nothing. Lost the £20 for the T-shirt and the £5 for the postage return. Do not bother with this site.
14 August 2026
Unprompted review
Order arrived very quickly and once…
Order arrived very quickly and once again item was top quality. Many thanks .
10 August 2026
The collection
The collection, service excellent and the product excellent I purchased happy with what bought
6 July 2026
Variable quality
Bought 2 items, both lovely designs and delivered in good time. One was a good quality cotton T-shirt with mesh parts, the other was a long T-shirt but really quite flimsy material.
28 July 2026
Avoid this website
Avoid this website. I ordered a bag 4 weeks ago, no tracking updates, royal mail hasn't received the parcel yet. I have called and emailed with no response. Terrible customer service.
21 July 2026
Unprompted review
Very pleased with purchase
6 August 2026
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