The flat out refuse to put limits in place. Very irresponsible management. VIP manager takes weeks to respond to important emails. Very predatory in nature. You're better off supporting a brand that s... See more
Company replied
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See what reviewers are saying
I've been registered at Spirit Casino for a couple of months, made one deposit, and received several no-deposit free spins for installing the app, etc. The casino has good loyalty, and the platform is... See more
Company replied
recently signed up here at spirit casino: good customer service excellent wide range of my favourite slot game to play . easy to use platform. so far so good . i havent made a withdrawal yet but if an... See more
Company replied
I like the tournament avents and thier promotions are ok and I like how U can deposit $20 and play on I'd like to C them make a bonus for players that deposit $150 to $300 open to all tables and slot... See more
Company replied
You should know
3.3
Average
474 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Really good casino to play on
Really good casino to play on. I've played on a lot of different sites and these guys are definitely one of the best
2 June 2025
Unprompted review
Reply from Spirit Casino
Thank you for the incredible compliment! Coming from an experienced player like you, this means the world to us. We strive every day to provide a top-tier gaming experience, and hearing that we stand out among the rest is the ultimate reward.
Keep winning big!
The Spirit Casino Team
They have a good bonus offers and has…
They have a good bonus offers and has fast withdrawals
1 June 2025
Unprompted review
Reply from Spirit Casino
Thank you for the fantastic review! We’re thrilled you’re enjoying our generous bonus offers and lightning-fast withdrawals—that’s exactly the premium experience we aim for! Keep the wins rolling!
Happy gaming!
The Spirit Casino Team
Spirit casino is my go to casino
Spirit casino is my go to casino, so many games to explore, constant updates o bonuses n on call customer service 24/7
2 June 2025
Unprompted review
Reply from Spirit Casino
We’re honored to be your go-to casino! Thank you for loving our massive game library, fresh bonuses, and 24/7 support team – we’re always here to make your experience unforgettable. Stay tuned…
Your loyalty rocks!
The Spirit Casino Team
Great deposit bonuses ,and good games
Great deposit bonuses ,and good games
Highly recommend
2 June 2025
Unprompted review
Reply from Spirit Casino
Thank you for the amazing feedback! We're thrilled you're enjoying our generous deposit bonuses and exciting game selection—your recommendation means the world to us! Stay tuned for even hotter promotions and new game releases coming soon. The fun never stops here!
Happy spinning and big wins ahead!
The Spirit Team
Very good online casino
Fast withdraw, customer service is very helpful and fair. Lots of free spins and bonuses.
2 June 2025
Unprompted review
Reply from Spirit Casino
Thank you for highlighting what we do best! We pride ourselves on lightning-fast withdrawals, fair and helpful support, and rewarding our players with generous bonuses. It's fantastic to hear you're enjoying the free spins too!
Keep winning big!
The Spirit Team
Awesome games
Awesome games, easy deposit and fast withdrawals. By easy the best casino
2 June 2025
Unprompted review
Reply from Spirit Casino
We're over the moon to hear you're loving our games, hassle-free deposits, and speedy cashouts. Being called 'the best' is the ultimate compliment – we'll keep working hard to earn that title every day!
Happy gaming!
The Spirit Team
If I could give this casino a 0 star I…
If I could give this casino a 0 star I would,
I deposited $30 cad on a friday I won combined total and withdrawal amount of $1800 cad, I supplied all necessary documents for my account, verified my phone number and email. I woke up saturday morning to you have 2 accounts which goes against our terms and conditions and we closed your account and we have confinscated your winnings.......... WHATTTT.... I then emailed them back my one email account was hacked and is being dealt with by local law enforcement. This account made several i MEAN several accounts under it. I explained this to them and did not realize this account was made. They stated I could get my deposit amount back, I won 1800 i dont care about my deposit amount I want my money.
It has been 48 emails and counting back and forth with them asking for ridiculous things for me to gather for them to process my $30. This casino is one of the worst casino's I have ever ever played at. I do NOT recomend this casino to anyone that wants to withdrawal money. Or get any enjoyment out of it
update:
THIS shows no proof that it was me MY identity was stolen how does that prove anything ? They had all of my information. AGAIN it was dealt with through law enforcement. You guys did not even ask questions, I could have provided all proof to the casino that this was the case but you confinscated my money illegal no questions asked I had mentioned numerous times I could provide all documents from the police to show you and no response. You are still a bunch of crooks preying on innocent people.
ALSO there was no selfie as you dont ask for that, please send all these supposed documents to me via email.
July 11 2025 still no response or proof sent to my actual email
18 May 2025
Unprompted review
Reply from Spirit Casino
Thank you for reaching out and sharing your concerns. We understand how important it is for you to access your winnings, and we want to clarify some details regarding your account.
On your original account — which remains active — you provided several documents some time ago, including a selfie with your ID. These documents are proof that the original account belongs to you, and the account created later is a duplicate of it.
Please note that creating more than one account is against our terms and conditions. This rule exists to ensure fairness and security for all players.
We appreciate your patience and your communication with us, and we hope to find the best possible way forward within our guidelines. Thank you for your understanding.
Rich selection of games
Rich selection of games, fast payouts and attentive customer support.
6 May 2025
Unprompted review
Reply from Spirit Casino
Thank you for your positive feedback! We’re thrilled to hear you’re enjoying our rich selection of games, fast payouts, and attentive customer support. It’s our goal to provide an exceptional gaming experience, and we’re glad we’re hitting the mark for you. If you have any questions or need further assistance, our support team is always available via live chat or the support section on our platform.
CANT GET MY MONEY
The casino is fine have been a member for awhile now , but getting your money from them is cert hard even though you give them all the verification needed, told me that the bank would supply a document that they wanted, my bank refused to give such document .
Need the money for my heart specialist appointment and they still giving me grief , orher casino have given me the money with same verification documents.
15 May 2025
Unprompted review
Reply from Spirit Casino
Dear Customer,
We’re deeply sorry to hear about the difficulties you’re facing with your withdrawal, especially given the urgency of your heart specialist appointment. It’s frustrating that the verification process is causing delays despite providing the required documents. We understand your bank’s refusal to supply the specific document has complicated things, and we want to help resolve this quickly. Please contact our support team via live chat or the support section on our platform with your account details, and we’ll escalate your case to ensure a prompt review and solution. We appreciate your patience and value your long-term membership.
Sincerely,
Spirit Casino Team.
Can't get a connection to website
Can't get a connection to website. And I'm a member
15 May 2025
Unprompted review
Reply from Spirit Casino
Dear Christine,
We’re sorry to hear you’re having trouble accessing our website. As a valued member, we want to get you back to your gaming as quickly as possible.
Here are a few quick steps that might help:
1️⃣ Refresh your browser or try a different one (Chrome/Firefox)
2️⃣ Clear your browser cache/cookies
3️⃣ Check if your internet connection is stable
4️⃣ Try accessing via our mobile app
If the issue persists, please contact our 24/7 support with details like:
Device/browser used;
Screenshot of any error message;
Your location (country).
We’ll investigate immediately to resolve this for you.
Your access matters to us,
Spirit Casino Team.
Even on a weak connection
Even on a weak connection, the app holds up well. Perfect for playing during short breaks or while traveling.
3 May 2025
Unprompted review
Reply from Spirit Casino
Hi Visiortimer,
We’re so glad to hear our app performs well even on weaker connections! Whether you’re on a quick break or traveling, we want your gaming experience to stay seamless.
Enjoy those spins wherever you go—we’ll keep optimizing to make sure nothing slows down your fun.
Happy gaming on the go!
Spirit Casino Team.
Consistent promotions and surprise…
Consistent promotions and surprise bonuses keep things fresh every week.
9 May 2025
Unprompted review
Reply from Spirit Casino
Hi Rego Hunter,
We’re thrilled you’re enjoying our promotions and surprise bonuses! It’s our way of adding a little extra fun to your gaming experience every week.
Stay tuned—we’ve got even more exciting rewards and surprises coming your way soon.
Happy gaming,
Spirit Casino Team.
A great casino with a variety of slots.
28 April 2025
Unprompted review
Reply from Spirit Casino
Dear Valior,
"Variety of slots" is music to our ears! Whether you love classic reels or modern features, we’ll keep expanding our collection to keep your gameplay fresh.
Let us know if you’d like personalized recommendations—we’d love to help you find your next favorite game.
Best,
Spirit Casino Team.
I quickly got through to customer…
I quickly got through to customer support where a patient representative answered all my questions, which reinforced my trust in the casino.
25 April 2025
Unprompted review
Reply from Spirit Casino
Hi Liam,
Thank you for sharing this wonderful feedback! Our customer support team takes great pride in providing timely, patient, and helpful service—it’s fantastic to know they could reinforce your trust in us.
Your kind words mean a lot to the entire team. Remember, we’re always here whenever you need assistance or have more questions.
Happy gaming!
Spirit Casino Team.
Good games 👍
8 April 2025
Unprompted review
Reply from Spirit Casino
We’re thrilled to hear that you had a wonderful experience with us.Thank you so much for your kind words!
Good casino and only cam fault lack of…
Good casino and only cam fault lack of promotions and bonuses
3 April 2025
Unprompted review
Reply from Spirit Casino
Thank you for your review! If you have any further comments or need assistance, feel free to reach out. Enjoy your gaming experience!
I appreciate how smooth this casino's…
I appreciate how smooth this casino's website is! It loads in no time, and my favorite games are always easy to find.
25 March 2025
Unprompted review
Reply from Spirit Casino
We’re thrilled to hear that you had a wonderful experience with us.Thank you so much for your kind words!
Great platform really enjoy the wide…
Great platform really enjoy the wide variety of games
30 March 2025
Unprompted review
Reply from Spirit Casino
We’re thrilled to hear that you had a wonderful experience with us.Thank you so much for your kind words!
Amazing online casino
1 March 2025
Unprompted review
Reply from Spirit Casino
Thank you for your review! If you have any further comments or need assistance, feel free to reach out. Enjoy your gaming experience!
Love this app it’s better then most I…
Love this app it’s better then most I play so far
29 March 2025
Unprompted review
Reply from Spirit Casino
We’re thrilled to hear that you had a wonderful experience with us.Thank you so much for your kind words!
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