Spirit Casino Reviews 

474
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

The flat out refuse to put limits in place. Very irresponsible management. VIP manager takes weeks to respond to important emails. Very predatory in nature. You're better off supporting a brand that s... See more

Company replied

Rated 5 out of 5 stars

I've been registered at Spirit Casino for a couple of months, made one deposit, and received several no-deposit free spins for installing the app, etc. The casino has good loyalty, and the platform is... See more

Company replied

Rated 4 out of 5 stars

recently signed up here at spirit casino: good customer service excellent wide range of my favourite slot game to play . easy to use platform. so far so good . i havent made a withdrawal yet but if an... See more

Company replied

Rated 3 out of 5 stars

I like the tournament avents and thier promotions are ok and I like how U can deposit $20 and play on I'd like to C them make a bonus for players that deposit $150 to $300 open to all tables and slot... See more

Company replied

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3.3

Average

TrustScore 3.5 out of 5

474 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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3.3

All reviews

(474)

170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I like it

I like it there are so many different games

29 March 2025
Unprompted review
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Reply from Spirit Casino

Thank you for your review! If you have any further comments or need assistance, feel free to reach out. Enjoy your gaming experience!

Rated 5 out of 5 stars

Excellent experience

Excellent experience

29 March 2025
Unprompted review
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Reply from Spirit Casino

Thank you for your review! If you have any further comments or need assistance, feel free to reach out. Enjoy your gaming experience!

Rated 5 out of 5 stars

Good winnings

Great winnings that came in , when I needed that little extra 😊 very handy

29 March 2025
Unprompted review
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Reply from Spirit Casino

We’re thrilled to hear that you had a wonderful experience with us.Thank you so much for your kind words!

Rated 5 out of 5 stars

Because this the only page I played…

Because this the only page I played pokies n plenty game to choose from n I love it when I get cash back 😌
Thank you

7 March 2025
Unprompted review
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Reply from Spirit Casino

We’re thrilled to hear that you had a wonderful experience with us.Thank you so much for your kind words!

Rated 1 out of 5 stars

Play somewhere else

Support are rather rude, couldn't get rid of me quick enough, loyalty bonuses a few and far between and they have no desire to keep loyal players. Deposit bonuses are better elsewhere and the winnings on free spin bonuses are seriously a waste of time

29 March 2025
Unprompted review
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Reply from Spirit Casino

We’re sorry to hear about your experience and we sincerely apologize if you felt that our customer support was not up to your expectations. We strive to ensure our players feel valued and heard, so this is something we will take into consideration for improvement.

Regarding the loyalty bonuses, we aim to provide various promotions, but we understand that it’s important to make sure they meet our players' needs. We’re always looking for ways to improve, so your feedback is important to us.

As for the winnings from free spin bonuses, we’d like to kindly highlight that the outcome of such bonuses is entirely based on luck, as with any other game element. We understand that it can be frustrating when wins don’t meet expectations, but wins and losses are both part of the gambling experience.

We encourage you to reach out to our support team again if you have any further concerns — we’ll be happy to look into them and provide more information. Your feedback truly helps us grow and continue improving.

Rated 4 out of 5 stars

Good experience

Good experience, nice bonus's payouts are a little slow though taking more than 4 to 5days

29 March 2025
Unprompted review
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Reply from Spirit Casino

Thank you for your review! If you have any further comments or need assistance, feel free to reach out. Enjoy your gaming experience!

Rated 4 out of 5 stars

Love this site

Love this site. 💯 recommend as they have all the games your bound to love with fast withdrawl times and great support

28 March 2025
Unprompted review
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Reply from Spirit Casino

We’re thrilled to hear that you had a wonderful experience with us.Thank you so much for your kind words!

Rated 3 out of 5 stars

Grate casino

I like the tournament avents and thier promotions are ok and I like how U can deposit $20 and play on I'd like to C them make a bonus for players that deposit $150 to $300 open to all tables and slots!! I don't like that Thiers no demo feature so we can try new games wene thay are released

29 March 2025
Unprompted review
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Reply from Spirit Casino

Thank you for your feedback! We're really glad to hear you're enjoying the tournaments and promotions.

We’re also happy to let you know that it is available! To try out a game in demo mode, simply head over to the game catalog, hover your cursor over the game you’re interested in, and you’ll see the “Try for fun” button appear. This allows you to explore new games and get a feel for them before playing with real money.

Thanks again for sharing your thoughts—we’re always looking to improve the experience and your input truly helps!

Rated 5 out of 5 stars

Great job 👏 keep

Great job 👏 keep

29 March 2025
Unprompted review
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Reply from Spirit Casino

Thank you for your review! If you have any further comments or need assistance, feel free to reach out. Enjoy your gaming experience!

Rated 3 out of 5 stars

Could be a good casino if u make it worth while playing half the time nothing works and u win next to nothing

Don't like how u control what game u can play as would be nice if chance to enjoy the free spins as there no good $ value free spins atleast have some at a $1 a free spin like that way if u actually get a win it's worth the wager as some wagers you got to play back are ridiculously silly if u don't win anything

6 March 2025
Unprompted review
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Reply from Spirit Casino

Thank you for sharing your feedback. We’re truly sorry to hear that your recent experience hasn’t met your expectations. We understand how frustrating it can be when certain games aren't available or when free spins don’t deliver the kind of excitement you’re hoping for.

Please know that game availability and bonus conditions are set to ensure fair play and are in line with our terms. That said, your suggestions regarding the value of free spins and wagering requirements are completely valid, and we’ll definitely pass them along to our team for review.

We appreciate your input—it helps us improve and create a more enjoyable experience for all players. If you have any questions or need help with your account or bonuses, feel free to reach out to our support team at any time.

Rated 5 out of 5 stars

No hassle great deals great site

No hassle great deals great site

29 March 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Thank you for your review! If you have any further comments or need assistance, feel free to reach out. Enjoy your gaming experience!

Rated 1 out of 5 stars

I request everyone not to play here

I request everyone not to play here. They are very unprofessional. They are so wicked. I won 1500$, just because they need to process my withdrawal. They unecessarily helded up and asked me to wait for long. Its been a month. Yet there is no response. They wont refund deposit or withdraqals if you win above 700$.
They all are criminals.
Never ever play here.
For god sake. Let this company shut down

15 March 2025
Unprompted review
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Reply from Spirit Casino

Thank you for your review, and we are sorry to hear about your negative experience with the withdrawal process. We understand how upsetting it is to wait for weeks without receiving clear updates or your winnings. Your feedback highlights the importance of timely communication and fair payout practices. Please reach out to our support team again so your case can be reviewed properly. Our goal is to ensure that every player feels treated fairly and securely.

Rated 3 out of 5 stars

Hi like my experience so far great…

Hi like my experience so far great games easy deposit and not much trouble receiving my deposit bonuses. I like this site so far

29 March 2025
Unprompted review
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Reply from Spirit Casino

Thank you so much for your kind words! We're really happy to hear that you're enjoying the games and that your experience with deposits and bonuses has been smooth. It's always our goal to provide a fun and hassle-free environment for our players. If you ever have any questions or need assistance, our support team is always here to help. Wishing you the best of luck and lots of exciting wins ahead!

Rated 3 out of 5 stars

Site isn’t to bad

Site isn’t to bad, sometimes certain providers randomly stop working out of nowhere and some days they will be working not sure as to why that is but otherwise I love having a wide range of different games to play!

29 March 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Thank you for sharing your thoughts! We're really glad to hear you’re enjoying the wide selection of games — we always aim to provide a diverse and exciting experience for our players.

As for the issue with certain providers occasionally not working, this can sometimes happen due to temporary maintenance, regional restrictions, or brief technical glitches. We understand how frustrating that can be, and we appreciate your patience when it occurs. Our team is always working to ensure that all games remain available and stable.

If you ever notice a specific provider or game consistently having issues, feel free to reach out to our support team — we’ll gladly look into it and keep you updated.

Thanks again for your feedback and for being part of our community!

Rated 5 out of 5 stars

Great casino

Loads of games to choose from, quick responses from support and lots of bonuses to be collected. 10/10

29 March 2025
Unprompted review
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Reply from Spirit Casino

We’re thrilled to hear that you had a wonderful experience with us.Thank you so much for your kind words!

Rated 5 out of 5 stars

Had a good win and payout was in…

Had a good win and payout was in account with 3 days. Has a great variety of games and always have people available to chat

29 March 2025
Unprompted review
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Reply from Spirit Casino

We’re thrilled to hear that you had a wonderful experience with us.Thank you so much for your kind words!

Rated 4 out of 5 stars

Great site!

29 March 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

We’re thrilled to hear that you had a wonderful experience with us.Thank you so much for your kind words!

Rated 5 out of 5 stars

Best casino going

29 March 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Thank you for your review! If you have any further comments or need assistance, feel free to reach out. Enjoy your gaming experience!

Rated 5 out of 5 stars

Great customer service

Great customer service! Had a small issue with my deposit, and they fixed it right away. That's how it should be!

27 March 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

We’re thrilled to hear that you had a wonderful experience with us.Thank you so much for your kind words!

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