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splitkb.com Reviews 363

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TrustScore 5 out of 5

4.8

Electronic parts supplier
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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items like keyboards and switches are excellent and well-made. Many appreciate the fast and secure delivery service, often highlighting quick international shipping and careful packaging. The ordering process is frequently described as smooth, with the online configurator and detailed guides making it easy for users, including beginners, to get exactly what they need. However, some customers experienced issues with delivery tracking, reporting delays in status updates. A few people also encountered problems with incorrect parts being shipped due to ordering mistakes, suggesting a potential area for improved order verification, especially when conflicting components are in the same order.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent goods, clean assembly, and... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the fast... See more

Order

People report positive experiences with order. Customers frequently praise the speed of delivery, with many... See more

Website

Customers had positive experiences with the website. Reviewers praise the site's professional layout,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought an aurora Lily58 Kit that I configured using their online configurator and I really managed to get just what I wanted and could source the rest of the components myself. The configurator wo... See more

Rated 5 out of 5 stars

splitkb is a company that sells nice products but, in contrast to many other companies, for them this explicitly includes customer support: - their online configurator explains why components are... See more

Rated 5 out of 5 stars

I have not tried the Halcyon Cirque Touchpad Module yet. Everything else works fine. The only small complaint is that the switches pop out relatively easy. With new keycaps sometimes instead of the... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience! I bought a nicenano and some hotswap pins. When working with the hotswappins I ruined some of them, but they added some additional pins, so that was of no concern! Also... See more

Company details

  1. Electronic parts supplier
  2. Electronics store
  3. Hobby shop

Written by the company

At splitkb.com, we sell custom-designed, high quality kits and parts to make your own ergonomic mechanical keyboard.

Contact info

4.8

Excellent

TrustScore 5 out of 5

363 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great Service and Product!

The website was very informative and great community on discord. Very quick dispatch and delivery with great guidelines on the setup.

And ofcourse the keyboard has been great and is a joy to use everyday!

22 May 2025
Rated 5 out of 5 stars

Happy I found this site!

Parts arrived on time.
The building guides on their website are very handy and detailed, built two kits so far from them! This is clearly a business that is being run by people who know what they are doing.

22 April 2025
Rated 5 out of 5 stars

Infinite passionate service

I cannot praise enough a shop that is executed with that passion. From the constant improvement of the website for a better experience, to the way users feedback is listened to, to the communication and last but definitely not least, the awesome documentation and guides on how to build and troubleshoot the products! 🙌

3 May 2025
Unprompted review

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