I bought an aurora Lily58 Kit that I configured using their online configurator and I really managed to get just what I wanted and could source the rest of the components myself. The configurator wo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
splitkb is a company that sells nice products but, in contrast to many other companies, for them this explicitly includes customer support: - their online configurator explains why components are... See more
I have not tried the Halcyon Cirque Touchpad Module yet. Everything else works fine. The only small complaint is that the switches pop out relatively easy. With new keycaps sometimes instead of the... See more
Company replied
I had a fantastic experience! I bought a nicenano and some hotswap pins. When working with the hotswappins I ruined some of them, but they added some additional pins, so that was of no concern! Also... See more
Company details
Written by the company
At splitkb.com, we sell custom-designed, high quality kits and parts to make your own ergonomic mechanical keyboard.
Contact info
Stelling 8C, 7773ND, Hardenberg, Netherlands
- support@splitkb.com
- splitkb.com
4.8
Excellent
363 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great shop for your keyboard needs
Everything you need for your split keyboard. Fast shipping and secure packaging.
Will order again.
17 September 2024
great designs, easy to build
There designs are good, easy to build. And they have a helpful community
23 September 2024
Fantastic keyboard parts from a…
Fantastic keyboard parts from a trustworthy company.
23 September 2024
Fast shipping, wide selection
all my orders at splitkb.com arrived fast and were in perfect condition, the shop has a wide variety of everything needed for custom split keyboards!
19 September 2024
Great products, reasonable prices
Fast delivery, great service, good switch selection
19 September 2024
Everything was perfect!
19 September 2024
I'm glad I ordered from SplitKB
I'm glad I ordered from SplitKB. The shipment was prompt, the website had helpful guides and a great order wizard and the after sales service was phenomenal. I ordered Tuesday night and am typing on my new keyboard today (less than 24 hours handling time!)
The kit I ordered was of excellent quality. The guide could have been more detailed but I was able to get all the information I required from their official Discordserver.
100% recommended!
25 September 2024
Unprompted review
Great service!
The components arrived quickly and were carefully packaged. Great service overall!
19 August 2024
Did not ship
Did not ship, support email ignores my messages.
Placed my order almost 2 weeks ago. Send a message to the support to verify that the parts I ordered are indeed compatible with each other. Got a affirmative reply and a question if the order should be shipped. I confirmed that it should.
Since then, almost two weeks have passed, and I have neither my keeb, nor tracking code, nor even another response in the email.
Sad. Will ask for a refund if I don't get at least some response until this Friday.
3 September 2024
Unprompted review
Reply from splitkb.com
I'm sorry to hear about that. I had too much on your plate, causing your question (and order) to get lost in the shuffle. I've upgraded the shipping to DHL Express so you'll receive your order quickly, and I've answered your question by email.
Thank you again for your order, and please feel welcome to mail again if you have any more questions!
Fast and friendly
Lovely smooth keycaps, very nice. Fast and friendly, very neat labeling on the switch/keycap sets ^.^
22 August 2024
I got everything that i ordered
I got everything that i ordered. They even send a cookie in the packet.
20 August 2024
Fast delivery and good quality products.
20 August 2024
Very cool :)
Fast delivery, cool product. Only thing that was lacking is a manual for assembling it. It would've been useful for complete beginners like me. There is a website, but you need to find it first.
22 August 2024
Fast and reliable
The order was shipped just few days after the purchase within an envelope !
22 August 2024
Reply from splitkb.com
Thank you for the review!
It made me curious so I looked it up: the package was shipped a day after the order was placed, and then took another three workdays to get there with DHL GlobalMail. That's quicker than I'm used to with that method, nice! Enjoy the switches! :)
Wonderful team
Order was quickly sent out, and process of assembling the kit was easy to understand thanks to the available guides, even though it was my first time doing a DIY. Support answered very fast and offered replacements right away for a few small cosmetic parts damaged in shipping. Happy to order again in the future!
4 August 2024
Unprompted review
The package was very nice packed with…
The package was very nice packed with attention to details. Was delivered on time.
19 August 2024
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