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Review summary

Created with AI, based on recent reviews

Looking at 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, often noting the efficiency and ease of their overall experience. However, some customers also noted that the products can be complicated to learn at first, requiring time and patience. A few people reported receiving faulty generators, which caused initial dissatisfaction, though the company generally resolved these issues by sending replacements. Additionally, one customer expressed deep disappointment with a change in attitude from a customer service staff member, citing increasingly careless and annoyed responses, and difficulties in resolving a membership status issue.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality equipment and its... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, kindness, and... See more

Customer service

People report positive experiences with customer service, often highlighting the kindness, generosity, and... See more

Service

Consumers find service to be positive, highlighting efficient and friendly interactions. Many reviewers... See more

User experience

Reviewers highlight positive aspects of user experience, often praising the ease of software download and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pros: *honest company *gives realistic expectations (not hyped up promises) *provides an abundance of ongoing training (free) *depending on your health issue, many times you can feel improvem... See more

Rated 5 out of 5 stars

I purchased spooky two products back over 10 years ago and it has been helping my whole family overcome all kinds of ill illness. Such as COVID-19, headache, allergy, kidney failure, anemia, aorta... See more

Rated 5 out of 5 stars

Thus far, I’ve experienced only the best frequencies from the products purchased recently from Spooky2. That’s the Spooky2, GenX Pro, remotes and boosters. I’m learning and growing with the software a... See more

Rated 5 out of 5 stars

Sabrina , Spooky staff, was very efficient, patient and kind. I appreciate that. I also felt I could trust her logging on to my computer via Zoom, in fact I fully trust the Spooky team, I have ha... See more


Company details

  1. Health and beauty shop

Information provided by various external sources

Spooky2 is the world's most advanced and versatile Rife machine system that is affordable for every home.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

The smallest item matters to them

I am a repeat customer. My order was missing an item. This small matter could have been time consuming, and I was prepared to overlook it due to low energy. However, Jared and his team went the extra mile! They accommodated this missing piece, and even double checked my mailing address which is problematic due to box number, no rural delivery, etc. Jared coordinated this with the mail department, and showed me that even the smallest concern is handled with care.

I love this company!
Jennifer in Canada

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Vicky from Spooky2 customer service…

Vicky from Spooky2 customer service quickly contacted me when I tried to order one of their Spooky2 products online but was was unable because my credit card was from an Indonesian bank but Vicky came to the rescue and saved the day by organizing another way for me to pay using PayPal which worked.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer service from Anna with…

Great Customer service from Anna with Spooky2 Support team:

I inquired about an older model generator that no longer functioned. As I tried to repair it I found that the main circuit board was bad. Anna was able to get me a large discount which I could use to purchase a new upgraded version. Anna fulfilled her promise to help me with a quick resolution. Thank you Anna and Spooky2.

Sincerely,
Tom Cox

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Spooky is freedom


912
Hi,
I would like to share my experience with Spooky. I gradually purchased the basic set, Scalar, Central and 4 XM generators. I use all of them and they are amazing machines and I have to pay a deep tribute to its creators. And not only them but also the entire team of consultants who I can contact at any time and professional help and advice comes really quickly. I can name Anna who clearly helped me fix Scalar, Lisa, with many tips and recently Jane with tips with peptides, biofeedback etc. Further help and advice comes in regular information emails. If I have to briefly say about the results, then the cure of chronic eczema, improvement of the prostate by 80%, hypertension by 30% so far, everything cannot be described, but on another frequency device I had overall perfect results for my age. Thank you to the entire Spooky 2 team for everything. It is a joy when a person is not dependent on current medicine and can maintain their health on their own.
Josef Rossler.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Love the Spooky2 - both support and unit are amazing!

Love the Spooky2! Still new to using it but are having some great experiences with it. The support available is fantastic. Spooky2 is very open, if there are any problems, support will walk with u through them until sucess is achieved (thank u Jared!) I love how it's not just about fixing whatever problem u may of had, it's about fixing & improving things so all users have a better experience. Its very collaborative & open - i love it!
The machine itself is amazing! I am still learning about all it can do but so far we have had improvements in back pain issues. Are running family detox programs for all of us including the kids. It also seems to be working in reducing my sun sensitivity after only 3 sessions using the peptide presets! Still much learning and experimenting to go, but so far very happy with Spooky2 and see many uses for it in the future.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Software installation

I have issues on installing the software and got quick response from live agent Sabrina Tan. She had remotely uninstalling and install the software. It took a few hours as my PC was really slow. She was very nice and wait for me to ensure everything was ok. Good support. Really appreciate.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

I had problems in getting into my…

I had problems in getting into my account to make another purchase. The Spooky2 support team managed my purchase for me perfectly. Very happy with the help that I have received

21 January 2026
Unprompted review
Rated 5 out of 5 stars

This company is truly amazing!!

I wanted to leave a review to share how amazing this company truly is. I purchased a Generator X Pro about three months ago, and recently the screen on the unit malfunctioned. I reached out to customer support and was helped by Vicky, who was absolutely incredible throughout the entire process.

Within just one day of verifying the issue, she had already arranged for a replacement to be sent out. I received the new unit only four days later. That level of efficiency and care is honestly rare these days.

The customer service here is truly second to none. Vicky is an absolute sweetheart and a genuine pleasure to deal with—professional, kind, and very reassuring.

I also want to say that people shouldn’t hesitate to purchase from this company. These Rife machines genuinely work, and the technology speaks for itself. Knowing that they stand behind their products with this level of support makes it even better.

I would highly recommend this company to anyone interested in this amazing technology.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

I had some detailed questions and the…

I had some detailed questions and the agent was amazing. So concerned and you can tell he loves helping clients. I made me more confident that I know what to do now and he provided links to more information. Bless you all

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I just got my Spooky2 GenerationX Pro rife machine a couple of weeks ago. It is a bit complicated at first, but don't let that hold you back from purchasing. The company provides a detailed user guide and multiple videos and live zoom trainings to assist in learning to use the product. They also respond to emailed questions within about 24 hours and have live agents online to talk you through anything you need. I just spent nearly an hour online with one, Cheryl Zhang, to talk me through an issue I was having and also answered multiple questions that I had.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

I am amazed by this company

I am amazed by this company. Their product is incredible. It is criminal that our medical people are not required to test it. It needs to be fully tested, because it is completely non-invasive and very, very helpful in healing. The company itself stands behind their products and every time I have emailed them (at least 5 times over 2 years) they have always written back promptly and done right by me. Wholeheartedly recommend their product and service.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

It works!

I have successfully cleared my daughter's stomach infection using the spooky2 alone. They symptoms were cleared quickly and have never returned.

8 December 2025
Unprompted review

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