Sport is Good Reviews 394

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 115 reviews, most reviewers were somewhat happy with their experience overall. Customers generally found the ordering process easy and appreciated the good quality of the products received. Many noted that items arrived as described and were pleased with the communication regarding their orders. Some people were able to find unique products not available elsewhere and experienced quick international shipping. However, some people were dissatisfied with the delivery service, citing slow delivery times, issues with package arrival, and problems with tracking. There were also instances where customers received incorrect items or items not in new condition. A number of reviewers reported significant difficulties in obtaining refunds or receiving responses to their inquiries, leading to concerns about customer support and the website's functionality.

What people talk about most

Delivery service

Users describe ambiguous interactions with delivery services. Many customers report fast and efficient... See more

Product

Consumers find product quality and delivery to be ambiguous. While many reviewers praise the excellent... See more

Order

People report ambiguous experiences with order. While some customers received their orders quickly, with some... See more

Refund

Clients express significant dissatisfaction regarding refunds. Many consumers report not receiving their... See more

Website

Customers consistently note ambiguous experiences with the website. While some reviewers found it trustworthy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The reviews were iffy but everything actually arrived and was as described! Did respond to emails so that was nice. Took one star off because I paid $18 in shipping and still had to send FedEx the inv... See more

Company replied

Rated 4 out of 5 stars

Well during shipping my stickers were folded in half leaving a crease kinda.so idk maybe a piece of cardboard with it would protect the stickers along during shipping.....

Company replied

Rated 4 out of 5 stars

I read the reviews here, but nevertheless ordered a waterproof bike messenger bag because it seemed perfect for my use and the price was great. The bag arrived yesterday and I am completely delighted... See more

Company replied



Contact info

2.9

Average

TrustScore 3 out of 5

394 reviews

5-star
4-star
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2-star
1-star

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Rated 5 out of 5 stars

I purchased a pair of Palladium boots…

I purchased a pair of Palladium boots from this site. After reading some bad reviews I was a little worried. But I was pleasently surprised that the boots arrived quickly, communication was good, and I received the exact item I ordered. Good job!

28 October 2025
Sport is Good logo

Reply from Sport is Good

Hello! Thank you for your feedback and for your loyalty!

We're delighted that you like our products and that your delivery experience met your expectations!

Spacefoot strives to provide exceptional service and fast delivery, and your positive feedback confirms that we're on the right track.

Please come back to the Spacefoot website regularly!

New products and great deals are added daily! 😘

The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Very fast shipping!

Very fast shipping!

27 October 2025
Sport is Good logo

Reply from Sport is Good

Hello Marty,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

Rated 2 out of 5 stars

Shipping delay

My order number is 660001853. It’s been a few days since I placed the order, but it still hasn’t been shipped. I’ve already sent you four emails, and haven’t received any reply.

25 October 2025
Unprompted review
Sport is Good logo

Reply from Sport is Good

Hello,

Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.

In order to resolve your issue and ensure your satisfaction, we have sent you an email.
We hope that you will be able to read it and that our approach will enable you to have a more positive customer experience.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com
(again specifying your order number).

Have a great day,
The Spacefoot customer service team

Rated 5 out of 5 stars

Great job!

The order went smoothly, and I received my package quicker than expected! Much appreciated!!

23 October 2025
Sport is Good logo

Reply from Sport is Good

Hello,

We are happy that your visit with us was pleasant and we hope to see you again soon!

Have a great day! 😀

The Spacefoot team

Rated 4 out of 5 stars

the lock arrives and

the lock arrives and, it's now in use

20 October 2025
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Reply from Sport is Good

Hello Joseph,

Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)

Have a great day! 😀

The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Thanks great product

20 October 2025
Sport is Good logo

Reply from Sport is Good

Hello! Thank you Santi for your review and for your loyalty!

We're thrilled that you enjoy our products.

Feel free to visit Spacefoot sites regularly!

New arrivals and great deals are daily!
The Spacefoot Customer Service Team

Rated 1 out of 5 stars

Sport is Good will not contact me back to help resolve an issue.

I have e-mailed you three (3) times in the last week and still have not had a response. My order (Order #349013711) is still being held up in customs due to a requirement for a Toxic Substance Control Act (TSCA) Certification. I have asked for help or guidance from your company and still no response. It is very frustrating trying to navigate this with no support. I'm hopeful I have done what is needed on my end. If you have nothing to offer you could still have the decency to reply to me to at least one of my e-mails. I'm hopeful I will eventually get the items I paid for.

2 October 2025
Sport is Good logo

Reply from Sport is Good

Hello Mr. Cushman,

Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.

In order to resolve your issue and ensure your satisfaction, we have sent you an email.
We hope that you will be able to read it and that our approach will enable you to have a more positive customer experience.
However, if you would like to contact us by another means, please do so at customer@spacefoot.com
(please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

I live in the US and have ordered judo…

I live in the US and have ordered judo gis from sportisgood 3 times now. Reliable site.

8 October 2025
Sport is Good logo

Reply from Sport is Good

Hello,

Thank you very much for placing your trust in us and for sharing your feedback.

Your satisfaction is our motivation, and we look forward to welcoming you back to provide you with an exceptional experience.

Have a great day! 😁

The customer service team of Spacefoot

Rated 1 out of 5 stars

Bought a pair of Ego7 boots and the…

Bought a pair of Ego7 boots and the stitching ripped within a month from buying them. Sent countless emails and no response. I’m starting to think they were counterfeit boots.

23 September 2025
Unprompted review
Sport is Good logo

Reply from Sport is Good

Hello,

Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.

We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us, and we would like to learn more in order to resolve this issue.
Please contact our customer service department at customer@spacefoot.com (specifying your order number)
so that we can find a solution.

Have a great day,
The Spacefoot customer service team

Rated 1 out of 5 stars
Sport is Good logo

Reply from Sport is Good

Hello,

We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.

Have a great day,

The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Ordered Golf clubs at the best price…

Ordered Golf clubs at the best price anywhere in the world (Wilson wedges). Delivery was a bit slow but then I ordered in August and the Grand Vanance is on in August so that is to be expected ordering from France. Otherwise everything was perfect and very happy with the clubs.

8 September 2025
Unprompted review
Sport is Good logo

Reply from Sport is Good

Hello,

We are happy that your visit with us was pleasant and we hope to see you again soon!

Come back soon to try all our new offerings!

Have a great day and see you soon! 😀

The Spacefoot team

Rated 3 out of 5 stars

Still no update

Damn! Should have read review before I ordered!!! Am I still getting my package?

8 September 2025
Unprompted review
Sport is Good logo

Reply from Sport is Good

Hello,

Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.

We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us, and we would like to learn more in order to resolve this issue.
Please contact our customer service department at customer@spacefoot.com (specifying your order number)
so that we can find a solution.

Have a great day,
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Great shoes.

28 August 2025
Sport is Good logo

Reply from Sport is Good

Hello! Thank you for your review and for your loyalty!

We're thrilled that you enjoy our products.

Feel free to visit Spacefoot sites regularly!

New arrivals and great deals are daily!
The Spacefoot Customer Service Team

Rated 1 out of 5 stars

Absolutely atrocious delivery time

Absolutely atrocious delivery time, I was assured up to 10 days delivery time and it has currently been nearly a month. I have repeatedly tried to contact the customer service but nobody is answering the phone or writing emails back to me. I strongly do not recomend buying anything from this website

26 August 2025
Sport is Good logo

Reply from Sport is Good

Hello,

We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.

Have a great day,

The Spacefoot Customer Service Team

Rated 1 out of 5 stars

no product ever came

28 August 2025
Sport is Good logo

Reply from Sport is Good

Hello,

We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.

Have a great day,

The Spacefoot Customer Service Team

Rated 5 out of 5 stars

A satisfied customer

I ordered a breech wash product that I was unable to purchase from a US supplier and received it in a reasonable amount of time. Unfortunately, the cost of the product plus shipping was considerably higher than I paid when I was able to purchase the product from local retailers.

28 August 2025
Sport is Good logo

Reply from Sport is Good

Hello ! Thank you for your review, and for your loyalty!

We're delighted that you like our products and that your delivery experience lived up to your expectations!

Spacefoot strives to provide exceptional service and fast delivery, and your positive feedback confirms that we're on the right track.

Please know that we do everything in our power to offer you the most competitively priced products.

Don't hesitate to come back regularly to theSpacefoot sites!

New products and low prices every day! 😘
The Spacefoot customer service team

Rated 1 out of 5 stars

Unresponsive

I never received my order, and customer service was unresponsive. I wanted to withhold this review, but kept receiving requests to provide the company a rating.

25 August 2025
Sport is Good logo

Reply from Sport is Good

Hello,

We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.

Have a great day,

The Spacefoot Customer Service Team

Rated 5 out of 5 stars

D from Louisiana

Ordering was very easy and the product is just as expected. Good quality and was delivered in a timely matter even though it came internationally. Very pleased.

25 August 2025
Sport is Good logo

Reply from Sport is Good

Hello! Thank you Dana for your review and for your loyalty!

We're delighted that you like our products and that your delivery experience met your expectations!

Spacefoot strives to provide exceptional service and fast delivery, and your positive feedback confirms that we're on the right track.

Please come back regularly to the Spacefoot websites!

New products and low prices are available every day! 😘

The Spacefoot Customer Service Team

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