The reviews were iffy but everything actually arrived and was as described! Did respond to emails so that was nice. Took one star off because I paid $18 in shipping and still had to send FedEx the inv... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Well during shipping my stickers were folded in half leaving a crease kinda.so idk maybe a piece of cardboard with it would protect the stickers along during shipping.....
Company replied
I read the reviews here, but nevertheless ordered a waterproof bike messenger bag because it seemed perfect for my use and the price was great. The bag arrived yesterday and I am completely delighted... See more
Company replied
2.9
Average
394 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You sent the wrong color and I paid $25 shipping
You sent the wrong color and I paid $25 for overnight shipping but didn’t get it for three days. I was hoping to have them for my trip but did not get them on time. And they are the wrong color!
1 September 2025
Reply from Sport is Good
Hello,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
NEVER buy anything off this place, i beg.
???? i ordered a backpack on august 11th, it is now august 31st. it has been 20 days, where the hell is my package??? u all charged 12.99 for shipping telling me it would come no later than the 20th, but it has been 11 days past that date and my package STILL isnt here. i understand that there may be some complications sometimes, but after reading all these reviews, it seems like this company is just a bunch of hocus pocus. i need this package by tomorrow STAT, so yall had better hurry it up.
31 August 2025
Unprompted review
Reply from Sport is Good
Hello,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us, and we would like to learn more in order to resolve this issue.
Please contact our customer service department at customer@spacefoot.com (specifying your order number)
so that we can find a solution.
Have a great day,
The Spacefoot customer service team
It was quick and easy but shipping is…
It was quick and easy but shipping is terrible, I’ve ordered my item well over 3 weeks ago and it STILL hasn’t came in yet
19 August 2025
Reply from Sport is Good
Hello,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Reply from Sport is Good
Hello Michael,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Reply from Sport is Good
Hello! Thank you for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
No replies no product
I am currently waiting for my daughters backpack for school and cannot track my order or contact anyone… this is very upsetting and I paid a lot of money for a product that she has her heart set on… please refund my money!
30 July 2025
Unprompted review
Reply from Sport is Good
Dear Ms Umandap,
Please be advised that we have taken your feedback into consideration and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us and we would like to find out more so that we can resolve this issue.
Please contact our customer service team at customer@spacefoot.com (quoting your order number)
so that we can find a solution.
Have a great day,
The Spacefoot customer service team
There was no option to give it no…
There was no option to give it no stars. Warning do not order anything from this company. If they do send you something it will not be what you ordered and they have no return facility on their site.
22 August 2025
Unprompted review
Reply from Sport is Good
Hello,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more so that we can resolve this issue. Please contact our customer service department at customer@spacefoot.com (including your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Great delivery from Europe
Great delivery from Europe - fast and well packaged.
Items very comfortable - a joy to swim in.
14 August 2025
Reply from Sport is Good
Hello! Thank you for your review and for your loyalty!
We're delighted that you like our products and that your delivery experience met your expectations!
Spacefoot strives to provide exceptional service and fast delivery, and your positive feedback confirms that we're on the right track.
Please come back regularly to the Spacefoot websites!
New products and low prices are available every day! 😘
The Spacefoot Customer Service Team
Reply from Sport is Good
Hello,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more so that we can resolve this issue. Please contact our customer service department at customer@spacefoot.com (including your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
For starters I ordered a bag pack from…
For starters I ordered a bag pack from July 25 and up to now I did not receive it. This is really ridiculous it’s almost a month and I still did not receive my Item!
5 August 2025
Reply from Sport is Good
Hello,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more so that we can resolve this issue. Please contact our customer service department at customer@spacefoot.com (including your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Reply from Sport is Good
Hello,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more so that we can resolve this issue. Please contact our customer service department at customer@spacefoot.com (including your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
I bought a backpack and it came back…
I bought a backpack and it came back with the stitching already falling off and I’ve sent countless emails as the shipping was taking forever, no reply, im trying to get a refund now but again no reply, anytime I try to process a refund there is issues. I paid for 72 hour shipping which I understood it may not come in that time but almost a week and a half later with no update to several emails just for the product to be faulty is unacceptable. DO NOT BUY.
16 August 2025
Unprompted review
Reply from Sport is Good
Hello,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us and we would like to know more so that we can resolve this issue.
Please contact our customer service team at customer@spacefoot.com (mailto:customer@spacefoot.com) (quoting your order number)
so that we can find a solution.
Have a great day,
The Spacefoot customer service team
I never received my order.
15 August 2025
Reply from Sport is Good
Hello,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more so that we can resolve this issue. Please contact our customer service department at customer@spacefoot.com (including your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Shipping took two weeks not bad and…
Shipping took two weeks not bad and product came in perfect shape. Legit site.
4 August 2025
Reply from Sport is Good
Hello,
We are pleased that you found your experience satisfying and we would be delighted to receive further feedback on how we can further improve our service.
We hope to satisfy you again soon,
Have a great day and see you soon!
The Spacefoot Team
Happy with my new Chaya Skates
Happy with my new Chaya Skates! Was scared they weren't gonna come for a few weeks, but they did.
8 August 2025
Reply from Sport is Good
Hello,
We are happy that your visit with us was pleasant and we hope to see you again soon!
Come back soon to try all our new offerings!
Have a great day and see you soon! 😀
The Spacefoot team
Buyer Beware! Avoid This Company
I ordered a rust preventative coating for metal (bikes, motorcycles, etc) on their website on 7/1/2025. It is now 8/14/2025, and I still have not received anything. The company does not respond to any emails, and the tracking just mentions various import / export issues with customs, as well as 'delayed due to unforeseeable circumstances'. They should not even be trying to sell items to customers in other countries, if they know that they can't actually be delivered. I will request a refund, but I assume they will just keep on ghosting me. Ridiculous, avoid this company at all costs.
1 July 2025
Unprompted review
Reply from Sport is Good
Hello,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us and we would like to know more so that we can resolve this issue.
Please contact our customer service team at customer@spacefoot.com (mailto:customer@spacefoot.com) (quoting your order number)
so that we can find a solution.
Have a great day,
The Spacefoot customer service team
The backpack was perfect it did take a…
The backpack was perfect it did take a lil bit of time but it’s worth it
5 August 2025
Reply from Sport is Good
Hello! Thank you Demmi for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
Excellent price and shipping on a great…
Excellent price and shipping on a great jacket!
12 August 2025
Reply from Sport is Good
Hello Valued,
Thank you for your positive feedback. Please know that we are doing everything in our power to offer you the most competitive prices and that your delivery experience met your expectations!
Spacefoot strives to provide exceptional service and fast delivery, and your positive feedback confirms that we are on the right track.
We are delighted that you enjoyed your experience.
We hope to see you again soon!
Have a great day 😘
The spacefoot customer service team.
It took a long time to get in the…
It took a long time to get in the country i live in and i was in a little Rush for it to come
1 August 2025
Reply from Sport is Good
Dear Ms. Gomez,
Please be advised that we have taken your feedback into consideration and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
We would like to inform you that we have tried to contact you by phone without success.
In order to resolve your issue and ensure your satisfaction, we have also sent you an email.
We hope that you will be able to read it and that our efforts will result in a more positive customer experience for you.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com
(please specify your order number again).
Have a great day,
The Spacefoot customer service team
It took a long period of time to…
It took a long period of time to receive the article. I hAVE NOT RECEIVED THENITEM. AT ALL.
6 August 2025
Reply from Sport is Good
Hello Mr. Kramer,
We are delighted to have spoken with you on the phone and thank you for your time.
Please be assured that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
We hope that our conversation has satisfied you and we remain at your disposal for any further information you may require.
Have a great day,
The Spacefoot customer service team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.