I contacted customer service & received a reply the next day as needed a shirt for a holiday. Ordered a Large true to size. Really good service & delivered in time .
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My very first time using this company and I had a very bad experience. I bought 2 pairs of denim shorts and when it came, the other one was a chinos, I know they run out of stock & purposely sent the... See more
Ordered a pair of Havaianas great service from placing the order and delivery. Great value for money very happy thankyou 😃
Absolutely great experience. My first time buying from Sport it First and truly couldn't recommend them enough, I'll definitely be purchasing from here again. I ordered on 22nd Jan, my trainers got se... See more
Company details
- #451 of 592 best companies in Clothing Shop
- #170 of 218 best companies in Shoe shop
- #119 of 145 best companies in Sportswear Shop
Written by the company
Clothing and footwear supplier.
Contact info
Beatty Rd, Hertfordshire, EN8 7UD, Waltham Cross, United Kingdom
- 0199244180
- support@sportitfirst.co.uk
- sportitfirst.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great deal on north face nuptse
Great deal on north face nuptse. 49% off. Arrived in less than 2 days with free shipping and shipping updates
Super fast delivery and unbeatable…
Super fast delivery and unbeatable pricing on a pair of Hoka Anacapa (discount codes and Top Cashback).
Will 100% be using again.
North face coat for my son
North face coat for my son - he didn’t want it - so emailed to send it back - then a few days later when I was going to pack it up to send back I tried it on and decided to keep it for myself!
Good price & quick delivery- rubbish returns policy though!
Would use this company again.
Great boots
Great boots, delivered from UK across the ocean and continental USA to Seattle. Love the color. Arrived no issue. Thank you!
Shocking company, shocking Customer Service
if I could have given no stars, I would have. Shocking Customer Service. There are many other sporting companies/shops that are far better. Go elsewhere don’t waste your time or money.
Bought a pair of boots for my grandson…
Bought a pair of boots for my grandson as a Christmas present and after only been used for two months the sole came off.
Complained but was informed as 30 days has passed nothing could be done.i even sent a photograph
Really disappointed with their response and quality of the boot
Took order but goods not in stock
Ordered trail running shoes via Debenhams but fulfilled by Sport It First. Took the order and money but Sport It First didn’t actually have the item in stock. Not sure why in this day and age of online shopping that stock control should be an issue.
Highly recommend, will buy here again
Absolutely great experience. My first time buying from Sport it First and truly couldn't recommend them enough, I'll definitely be purchasing from here again. I ordered on 22nd Jan, my trainers got sent the same day and arrived the 23rd Jan. They were also the lowest price online, no negatives whatsoever.
Always brilliant service
Always brilliant service, prices are amazing and the rare time anything goes wrong they sort it immediately
Cancelled
bought through secret sales at a great discount. Cute little boots for my grand daughters. 2 days later they cancelled the order and refunded. Not because they had a stock issue but because they had decided to increase the price. Disappointingly Secret Sales did not do anything about it either.
Excellent experience
Excellent experience - unbeatable price and fast delivery.
One of the best online shops I've used recently
As always when ordering from a company for the first time, I checked Trustpilot- and there were some reviews that were a bit worrying-nonetheless, they offered Paypal and the stuff I wanted was not in stock anywhere else. Ordered, pretty much showed up the next day, perfect condition, precisely as described, well-packaged. One of the best online shops I've used recently- I'd happily use them again.
Absolutely appalling customer service…
Absolutely appalling customer service from start to finish. Sent me the incorrect item twice with colour and the second pair looked worn not new condition as described. There is no or a lack of response from customer services. Therefore I would avoid at all cost.
Good service and delivery as stated.
Made 2 orders now, some work trousers by Dickies, which you can’t seem to get anywhere. Sizes were limited but luckily had my size.
Both orders (separated by 1 month), arrived on time and were as expected.
I can’t fault them.
Thank you.
Quality item
Quality item, now hard to find, at a good price was delivered quickly in the busiest time of the year. One small delay but I was notified.
I ordered trainers through decathlon…
I ordered trainers through decathlon for a Christmas present, they arrived Christmas eve and after inspecting I realised the wrong size had been sent. After a very frustrating exchange, the new pair sent were also the incorrect size!
Ordered a pair of running shoes on 6/12…
Ordered a pair of running shoes on 2/12 for my girlfriend. Heard nothing except the “order is on its way” email for the next 2 weeks. Contacted Sport It First, they said my order was “lost in transit”. So, a waste of time in the end and short a Christmas present. Useless company.
Recommended!
I have had an excellent purchasing experience and very satisfied with the service and shipping.
Excellent super fast service with…
Excellent super fast service with brilliant communication🤩, keep up the good work!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








