Bought and returned socks and articles to the store. They gave me a note with some credit to use, NO RETURN OF THE MONEY, EVEN THOUGH THE ARTICLES WERE UNUSED AND UNPACKED. The note to use the... See more
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See what reviewers are saying
Helpful staff when I asked questions and check out was easy. Variety of items was good. One thing can improve better is organization by staff ... less talking to each other and more cleaning up.... See more
After receiving confirmation of my purchase, Sportmaster cancelled my order claiming the price was a mistake on the website. The price was 70% off, not an unlikely price reduction on black friday. Hav... See more
Good morning! The quality of the things that we bought yesterday is excellent! The service is great!!! I advise everyone to visit the store) you will be satisfied!
Company details
Written by the company
Hos SPORTMASTER arbejder vi altid på at forbedre og videreudvikle sortimentet, servicen og rådgivningen. Vi vil være det naturlige valg, når den sports- og motionsaktive del af befolkningen har behov for køb af sportsudstyr og beklædning. I SPORTMASTER kæden sætter vi kundens behov i fokus og derfor stor ære i, at vi giver en optimal rådgivning, så udstyret bliver rigtigt - og kunderne tilfredse.
Contact info
Baltorpbakken 5-7, 2750, Ballerup, Denmark
- 89 87 36 36
- kundeservice@sportmaster.dk
- sportmaster.dk
2.5
Poor
16k reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
on time as promised
good and easy shopping experience and prompt delivery as promised.
19 December 2016
Unprompted review
Fra webshop
Ja det er muligt jeg er lidt gammel. Men det er altså ikke helt klart for mig, hvornår og hvor jeg kan hente min pakke ??? Det her er vulapyk for mig: Track and Trace:
29/11/2016 14:17 The parcel was handed over to the consignee. Denmark Taastrup
29/11/2016 07:21 The parcel is in the GLS delivery vehicle to be delivered in the course of the day. Denmark Taastrup
29/11/2016 04:17 The parcel has reached the GLS location. Denmark Taastrup
28/11/2016 22:14 The parcel has reached the GLS location. Denmark Kolding
28/11/2016 22:14 The parcel was handed over to GLS. Denmark Kolding
2 December 2016
Unprompted review
Reply from SPORTMASTER
Hej Jannie
Tak for din anmeldelse. Vi kan se ud fra din beskrivelse, at pakken var komme ud til levering d. 29.11.2016. Hvis det er en pakkeshop, vil du også modtage en sms samt mail, hvis du har valgt levering til butik, så skal du have sms / mail fra butikken om, at pakken er klar til afhentning. Hvis du har valgt levering til en arbejdsplads, så vil den have været leveret der d. 29.11. Vi får desværre først svaret dig nu, men du har helt bestemt fundet frem til pakken, ellers havde du kontaktet os på mail eller telefon.
Vi beklager, at det ikke var tydeligt for dig.GLS skriver deres informationer på engelsk.
De bedste hilsner
Charlotte
SPORTMASTER kundeservice
super service
9 November 2016
Unprompted review
Ikke sidste gang jeg handler ved jer.
Så god service :) tak for den gode service.
25 October 2016
Unprompted review
A really good Sportstore!
Fair prices
Fast delivery
Mange Tilbud
Only good things to say
22 August 2016
Unprompted review
Super god service
19 August 2016
Unprompted review
No comment. Sport Master have to be the best shop in Denmark❤️👍
Have a great day
7 August 2016
Unprompted review
Fast Delivery. Excellent Customer Service!
I'm satisfied with my online transaction with Sportmaster. They sent me email to keep track of the package so I don't have to worry it might get lost while on transit.
25 July 2016
Unprompted review
I never received the package!!!!!
This was a birthday present for my son. His 10th birthday. I paid extra to have it delivered at home and never arrived! Utterly disappointed.
10 April 2016
Unprompted review
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