Sportsman's Outdoor Superstore Reviews 

1,049
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 244 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the fast delivery times, excellent shipping updates, and competitive pricing available across a wide selection of firearms and accessories. Many buyers also note the exceptionally helpful customer service representatives and the remarkably smooth ordering process that makes purchasing simple. However, some people mentioned occasional issues with delivery delays, unexpected billing discrepancies, and poorly packed items arriving damaged. A few reviewers experienced specific problems with product defects, functional failures, or sudden policy restrictions preventing ammo shipments. These customers noted that resolving such complications required extra effort and caused noticeable frustration during their transactions.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptionally fast... See more

Price

Users describe satisfaction with price, noting that they often find the best deals online and save a lot of... See more

Product

Clients share positive opinions on product quality, pricing, and availability. Consumers frequently mention... See more

Order

Customers consistently note positive experiences with order processes, highlighting that navigation is... See more

Service

Customers had positive experiences with service, highlighting fast shipping and helpful support. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firearm was better than advertised. I bought a "Blemished" firearm and the photos were showing an example with more than my firearm i received. Shipping was fast and communication was timely. I got t... See more

Company replied

Rated 5 out of 5 stars

I called and talked to a service representative. She was friendly and very informed on the product I was inquiring about. She was helpful and an asset to your company. After talking to her, I immediat... See more

Company replied

Rated 5 out of 5 stars

No BS! This is a great outfit. The website is easy to navigate. Prices are good to great and shipping is better than reasonable. I have purchased from them in the past and will absolutely buy from the... See more

Company replied

Rated 5 out of 5 stars

Ordered two revolvers. Decided I only wanted one of them. Customer representative was very pleasant and helped cancel the first revolver before they shipped and I received the second in only two days.... See more

Company replied


Company details

  1. Ammunition supplier
  2. Archery Shop
  3. Gun shop
  4. Hunting Shop
  5. Sporting Goods Shop

Written by the company

We make buying guns online easier. Buy a gun online without worrying about credit card fees, shipping charges, long delivery times, and whether or not we actually have the gun in stock. Seems like a no-brainer, but we have yet to meet another online gun retailer who can say the same thing. With roots that trace back to 1938, Sportsman's Outdoor Superstore is one of the longest-lasting gun dealers still active in the United States.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 41% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,049)

202 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shipping was fast and the transfer was…

Shipping was fast and the transfer was made at my local FFL. Transaction was simple, Great Experience!

31 July 2026
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

They are the best

They are the best, great prices and fast shipping. Highly recommend!

3 August 2026
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Great pricing and Fast shipping

26 July 2026
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Guns.com overall

The website, the service and the speed of delivery was outstanding. I will be ordering again
Dave

27 July 2026
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Nice fast shipping easy website

Nice fast shipping easy website

16 July 2026
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Great experience!

Selection was right, price was right, delivery was fast…..what else does one need?

22 July 2026
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Great selection and great prices.

I have been looking for a Browning .22 for quite a while and was thrilled to find a model I was considering on sale. Ordering is easy and shipping was fast. The FFL dealer was impressed with the quality and price.

20 July 2026
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Fast shipping right when i needed it…

Fast shipping right when i needed it and a very good price and product i will be ordering here from now on.

22 July 2026
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Really good sale price and quick delivery

Really good sale price and very, very quick delivery

20 July 2026
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Great service

Great service. Product arrived quickly and as stated. Transfer process was very quick.
Will buy again. Highly recommended.

17 July 2026
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Great service delivery was great…

Great service delivery was great compare to others keep it up.

17 July 2026
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Top-notch company

Great prices. Fast shipping. When the box arrived, it was packed better than anything I’ve ever received. You could tell thought went into it and it was much appreciated. I would do business with these guys again anytime.

15 July 2026
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

This order was very good

This order was very good. Most of my orders are good with soss. My problem with the company is when there is a problem they try to sanitize. Manipulate feedback. In my opinion their feedback is not trustworthy.

15 July 2026
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

I found the item I wanted for a fair…

I found the item I wanted for a fair price. Ordered it through Customer Service, talking with a live person. The item was delivered in a timely manner.

14 July 2026
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 4 out of 5 stars

Price was good but needs better packaging.

Price was good and arrived in a timely manner, shipping price was fair, not too high but could have been lower or free with $200 purchase. Only complaint is your cardboard wafers packing material was not good, one box of ammo busted open and 50 rounds was scattered loose inside the package.

11 July 2026
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for your feedback. We're glad to hear you were pleased with our pricing, shipping speed, and shipping costs.

We sincerely apologize that one of your ammunition boxes arrived damaged and that the rounds came loose inside the package. That's not the condition we expect our orders to arrive in. We appreciate you bringing this to our attention, and we'll share your feedback with our shipping team as we continue to improve our packaging methods to better protect items during transit.

Thank you for your business, and we hope to have the opportunity to serve you again.

Rated 5 out of 5 stars

Great service and prices,free shipping.

9 July 2026
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Great selection and super fast…

Great selection and super fast processing and shipping. Only took a total of three days after ordering online.

13 July 2026
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

HAVING GREAT PRICES AND FAST SHIPPING

6 July 2026
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 1 out of 5 stars

One and Done

Terrible experience attempting to purchase ammo. The order didn’t process but my card was still charged. Took a week for the pending charge to fall off. The website shouldn’t have allowed this to happen. You get one chance to make a first impression.

3 July 2026
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced while attempting to place your ammunition order.

We understand how concerning it is to see a charge or pending authorization on your account when an order does not successfully process. In many cases, these are temporary authorizations placed by the financial institution and are automatically released once the order is not completed. However, we understand that waiting for the funds to become available again can be frustrating.

We appreciate your feedback regarding the website experience and will share your concerns with our team as we continue working to improve the ordering process and prevent similar issues in the future.

We’re sorry that your first experience with us did not meet your expectations, and we appreciate you taking the time to let us know where we can improve.

Rated 5 out of 5 stars

No BS

No BS! This is a great outfit. The website is easy to navigate. Prices are good to great and shipping is better than reasonable. I have purchased from them in the past and will absolutely buy from them again. I very much recommend Sportsman's Outdoor Superstore.

30 June 2026
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

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