Sportsprofi Austria GmbH Reviews 20

Excellent comunication, fast delivery, great products.

The order process worked great, and I received tracking information saying I could expect delivery on Saturday. Nothing arrived on Saturday. On Monday, I got a call saying there had been an unsuccessful delivery attempt that day. I can see in the tracking that the delivery was changed to Monday, but I never received any message telling me I needed to be home on Monday. I agreed with the person I spoke to that they would deliver to my workplace instead. However, they drove to my home address again. We’ve now been writing back and forth about the failed delivery, which I don’t think I should pay for—but I’ve paid now because I don’t want to spend more time on this. I have the phone number and name of the person I made the delivery agreement with, but they completely ignore that.

Package was quickly sent and product match exactly the description. Only negative point was that the package was slightly small than the skis order thus increasing the risk of damage, which hopefully did not occur.

I purchased a pair of Fischer racing skis and the shipment to Canada came lightning fast through UPS. The skis were carefully wrapped and I am very pleased with the order. I had a question that was answered within hours. Very impressed and will purchase again if the opportunity arises.

I have ordered at Amzon with this seller and So much negative energy put into it; The package was not delivered by GLS and the seller shrugged everything off. Delivery is not made as agreed and the package is still missing. I indicated that I no longer wanted the product and requested a refund. They hide behind GLS. These types of people do not understand that valuable time is invested to get money back puff

Sportsprofi failed to deliver my sons tennis rackets. We waited over 3 weeks for delivery and despite payment in full being taken in day 1 the rackets hadn’t been delivered 3 weeks later and no response from their customers service team. Recommend avoid.

I am a United States citizen and have been unable to find these batteries anywhere in the US so I was extremely happy to find on Sportsprofi.com. Shipping time was close to 3 weeks but I ordered them around Christmas when shipping is at its busiest not to mention the package was stuck in US Customs for several days. They are the exact batteries I needed and they arrived in perfect condition. They sold these batteries at a fair price. I would not hesitate to do business with Sportsprofi.com again. They exceeded my expectations in every way. Thank you Sportsprofi.com form a very happy U.S. customer

Like so many other people during COVID-19 lockdowns, I ordered equipment for working out at home. This resulted in my order being delayed a few weeks, but the costumer service was absolutely on point. I was immediatly offered a complete refund, and when I told them I would rather proceed and just wait whatever time it may take for my order to arrive, I was constantly kept in the loop and immediatly updated whenever there were any news on my shipment. It made me feel completely safe and sound. They were under so much pressure due to the extra orders during lockdowns, yet they always had time for their costumers. I will definitely do all my future fitness and gym related shopping with these guys.