I returned a purchase and was only refunded half my money after they charged me for shipping and “processing fees.” Bad business
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a completed set of pads, helmet and stick. When I realized I had ordered the wrong size I immediately returned the items without even opening the box and made another order for the correct siz... See more
Purchased a StringKing LAX shaft and pre strung head. I thought I was getting a ok deal even with the included shipping and handling costs to get the product to Canada. However, SportStop does not di... See more
This company is great when they are selling you their product. Don’t try to return or exchange anything though. They blow you right off. You can’t exchange anything. It’s not an option. You can return... See more
Company details
Contact info
86 Route 13, 03033, Brookline, United States
- 800-335-4670
- support@sportstop.com
- sportstop.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great prices
Great prices. Fast shipping. No reason to shop anywhere else.
Great!
Arrived when it said it would and was exactly what I expected. Had great service!
Overall experience was great and easy
Overall experience was great and very easy. Thanks
I purchased a pair if discounted lacrosse cleats.
I purchased a pair if discounted lacrosse cleats for my nephew. They were all white. When they arrived (shipping was fast) they appeared to be worn by someone and possibly returned. The bottoms showed wear and dirt and there were dirt smudges on the sides of the cleat. My nephew liked, and needed, a pair of cleats ASAP so he was willing to deal with the issue. The only reason they were not returned was due to the immediate need of the cleat.
I like the protection
I like the protection, Because I'm a big guy and a lot of chest protectors either don't fit me or are way to clunky,this one is perfect and molds to your body
Amazing Service!
This company has a team of people who cater to your needs. They have excellent customer service that exceeds my expectations, and they are quick in response. They take the time to help you resolve your issues, and are readily available to answer any questions you may have. The products are always of high quality, as is their commitment to service. I cannot recommend this company enough to anyone looking to purchase lacrosse equipment.
Happy Customer!!
Happy Customer!!
Well my brother has taken delivery of the lacrosse stick in California. Now I've got one very excited daughter waiting for it to get back to Aust.
The service at SportStop is the best
We got exactly what we expected and the…
We got exactly what we expected and the shipping was quick! Very pleased!
Great experience and super fast…
Great experience and super fast shipping thank you!
They advertise no cost returns on shoes…
They advertise no cost returns on shoes but then you have to pay for shipping. They’re alright, but the other lacrosse vendors seem to work harder to keep loyal customers. In 2018, simply shipping customers what they bought doesn’t inspire loyalty.
Perfect Fit, Great Price & Pleasant Service
All of the gear I ordered for my son arrived quickly, as described, and in perfect condition. Everything fits thanks to the sizing info! My question was answered promptly and pleasantly. SportStop is a great resource, especially for those of us new to Lacrosse. Thanks for helping him get up to speed and ready to play!
What a great site
What a great site! Support was very helpful. My son had Trice custom string his head and he said it's the best ever!! He had a great conversation with Trice on the phone and he was really impressed with how in depth the questions were that he was asked. I'd absolutely recommend your site and the custom stringing experience!
Always fast processing and delivery!
I didn't get my order
everything was in order fast free…
everything was in order fast free shipping i have never had any shoes shipped to me packed this good
Good fast delivery!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







