Sprouts Farmers Market Reviews 238

62% negative feedback as of 9/9/2025 says it all, sadly corporate is running this business to future bankruptcy =(
Hopefully they will change their policies toward the positive sooner than later...

I ALWAYS have a great experience shopping at Sprouts in Norcross, GA. However, I went to the Johns Creek location wanting to purchase from the Vitamin Dept the Castor Oil which Johns Creek had no more of. I called Norcross, spoke with Shauna one of the managers there who helped me and was told their was only one left on the shelf. I needed two bcuz it was a bogo sale. As busy as she was trying to assist me via phone along with navigating customers in the store, she went way beyond the call of duty to locate more quantities allowing me to travel there and make my purchase.

I shop there 2-3 timed a week simply bcuz of customer service and not to mention the managers specials etc. The entire staff in each department are top of the food chain rock stars bcuz of their stellar customer service. Thank you Shauna for going beyond the call of duty in my behalf.

I was at one of your stores, I was in the vitamin area, and within a minute apart, I was approached by two people asking me if I needed help. This upset me, making me feel like they think I'm going to steal something. I've told the other people who have approached me that I don't need help and I don't like being approached. The second person that approached me, I said to her Look, come on, I'm not trying, I'm not stealing and I told her that someone had just come by and she got a little snippy and waved her hand down LIKE FORGET YOU, and walked off even though I was still talking. She also said to me Well, I'm sorry we don't have eyes in the back of our heads. But that's not the problem now. I asked her if the manager was in, she said yes, of course, as a matter of fact, I can get him, and I told her I did not want to talk to THE Manager, but I did tell her I needed her name. Got that. I was not treated as a valued customer. Although I told her I didn't want to talk to the manager, he showed up and started talking to me, and I told him that I didn't want to talk to him. That I did not ask for a manager, that I was upset, but he insisted and insisted that I speak with him. As we started speaking, he started turning the conversation around, even though I didn't want to speak with him, saying that I was being rude. I told him repeatedly that I did not want to talk to a manager, but he insisted. The Manager decided that I was being rude towards him and told me to leave the store, or he was going to call the police. I think this was way, way overdone. I did not deserve this treatment. I asked him if he had witnesses, and he told me yes, and the whole time a guy was standing behind me, I knew it. Again, I told this Manager I did not want to speak with him, he would not leave me alone, and then turned the conversation around that I'm the one being rude, although I told him I was upset, and he would not leave me alone!!!
The end of the conversation, it should have been, he didn't know how to get out of this; he was so afraid that I was going to go to corporate, and he would not leave me alone, and then he threw me out and threatened to call the police. That is so unacceptable. I'm not even upset about what happened between me and the salesperson. This is now focused on the manager and the way he treated me. Throwing me out of the store. Wrong answer, there were no grounds to throw me out of the store! I also asked him if I could please finish my shopping, and he said no, like I was a criminal!
And again, let me stress, I told this man I was upset and that I did not want to speak with him, but he would not leave me alone!!!

It is hard to believe that Sprouts can stay in business with how "off the shelf" insane their policies are. They charge ten cents for a bag to put the items you purchase into. The insane zombies that devised that particular trash-my-business policy can imagine all they want how much better they are as people, but the reality is that the policy is wholey indicative of how truly "lost" the souls who made that decision are in the grounded-reality world. All of the Sprouts stores have cash-acceptance mechanisms that will NOT accept the cash efficiently, but will instead make a grinding noise and shake the cash bill as if the bill has leprosy and is being rejected for its lack of tolerance to the desired circumstances. Overall, the basic stocking of items is hit or miss at the very best. I could go on and on, but will suffice to end this rant by saying that I tolerated the idiocy of how poorly run this operation is mismanaged for years because of how convenient the location was to my residence. Fortunately, I have moved away from the insane Sprouts and thankfully there is not a Sprouts anywhere within miles of my new abode :-)

I stopped to get a few things and didn't have my bags. They actually wanted to charge 10 cents a bag! I'm quite certain it doesn't cost them near that so what's with the upcharge? I don't subscribe to overpaying for goods and not getting a vessel to bring it home in. I'll stick with Trader Joes thank you.

THEY SHOULD CALL THEMSELVES STALE I bought from Sprouts Fresh market , through Doordash another garbage company! The cinnamon roasted almonds were hard, smell rancid and stale! I buy these at Publix supermarket and they fresh and delicious ! BEWARE SO CALLED HEALTHY STORES ! I TASTED ONE ALMOND , SHOULD KNOW BETTER BY SMELL THAT IT CANT BE EATEN! FEEL SICK RIGHT AWAY!

Sprouts FM needs to provide cultural sensitivity and anti-agism training.
For the second time I have experienced agism and racism in the Sprouts Farmer’s Market on Oakland Park BLVD in Oakland Park, FL. I just left there. I was ringing up my transactions in the self-checkout and paused to look for my card and an employee comes over, (the same one that treated me in a condescending manner before) without my requesting help and starts pushing the buttons for my transaction. She asked, in a condescending and ignorant fashion, “It wants to know how many bags you have.” I didn't ask for her help. I frequently use self-check out. She then pushes the buttons on my transaction. There was no line, no one was waiting. Why is she harassing me? She’s not helping. Please end this offensive behavior. This is the number one reason why I mostly shop at Whole Foods and Trader Joe's. Even Walmart is better with selection and pricing. The fact that Whole Foods was slow in acquiring 4031 seeded watermelons and Walmart was inconsistent with them, kept me coming to Sprouts. . But now that they all have them, I mostly avoid Sprouts because of lack of training of the staff and lower quality items in general.
I would like for someone from Sprouts Farmers Market to email me regarding this matter.

No customer service. You need help? Tough. You're on your own because they can't be bothered. We were going to swap stores and use them instead, but they clearly don't want new customers.

On Saturday, July 27, 2025 I went to Sprouts Farmers Market for the first and last time. Their prices are way too high. A gallon of expired milk was $5.19 about $2.00 more than I pay for fresh milk. Fruits and vegetables were about a $1.00 to $2.00 a pound more than I pay at other supermarkets. Meat was way overpriced too.

SHOUT-OUT TO THE NEW SPROUTS FARMERS MARKET IN DEERFIELD BEACH!!

Last weekend I headed out for a grocery run--and ended up having one of the most pleasant shopping experiences I've had in a long time. The store is bright, clean and beautifully organized. The atmosphere was calm, inviting, and easy to navigate.

What really stood out was the staff. Employees smiled and greeted me with a warm "Welcome!" That simple moment of kindness left a lasting impression and set the tone for the rest of my visit.

As I was leaving the store, I stopped to chat with the manager, Marcus. I thanked him for a wonderful experience and took a moment to recognize his team. His face lit up, and he said I made his day.

SPROUTS KNOCKED IT OUT OF THE PARK WITH:

* Warm greeting from employees
* Clean, bright, and well-organized store
* Beautifully displayed produce
* A variety of natural products
* Genuine customer engagement
* A caring, attentive manager
* Uplifting atmosphere

Awesome job! What small touches or friendly moments have made your day at any retailer?
hashtag#SproutsFarmersMarket hashtag#DeerfieldBeach hashtag#CustomerExperiece
charles diaz, John A Hornyak Jr

When I am shopping in the stores, they are just fine. I love the convenience of delivery, but I have items substitued that were not satisfactory. Some items must be very near expiration as they spoil very quickly.
The folks that deliver them are swell, which leaves me wondering if Sprouts directs them to substitute the items that they do, and quides them to items that are close to expiring.
The date below is an approximate date as my comments were my overall experience and was covering 3 orders.

Every time I come into the store. The staff is very nice and polite. One day I had trouble finding an item. Jose asked if I need help. I said- he showed me to the item. Then ask if I need anything else or any more help. I would highly recommend the store.

Love everything about Sprouts,from their fresh produce, giant shrimp bags and nice checkout people to their Suja ginger lemon pineapple drink that is as good as any homemade mounjaro for losing weight and their almond-coated, chocolate covered ice cream bars, to which I am sadly, addicted. I have a lot of stuff delivered from this lovely store and it's a pleasure to shop there in person as well. Tomorrow (6/11) is my birthday, and I'll be celebrating it with my favorite yummies from Sprouts.

They are always available either by phone or in store shopping.There selection of organic vegetables and non organic are good and always reasonably priced.I shop for myself and someone else. I'm Organic and they're Conventional.If checkout is full they have self check out .Thank you Sprouts for being in business

Shopping at Sprouts Markets is usually OK. BUT, Insta Cart, Sprout's default delivery co., is worse than terrible.😱
Aprox. 98% of ALL the many thousands of reviews of Insta Cart on ALL the major online Review sites are 0ne Star. That really says it all folks.
Sprouts executives ignore this Insta Cart atrocity.

Ordered sweet potato slips in January. End of March found out my Father was losing his property and therefore the garden and places we planned on planting. Now we're living in an apartment with no access to plant anything. I reached out half a dozen times starting in the first week of April to cancel order. Never heard anything back until I got a shipment notification. Now not only am I out money we desperately need but the plants will go to waste. Awful customer service will never order from or recommend again.

They always have a good variety of fruits and vegetables. Also their price is fair. Everything is well care and all employee are very supportive if you have any question or need assistance.

Chelsy, at the Sprouts in Platt Park in Dever Co.-328, was fantastic. She made the shopping experience a super one. It encourages me to want to come back there again and again.

Sprouts #37 is the only Sprouts I will go too! It is always clean and well stocked. Very well organized and well lit. The employees are very friendly as well!